Name: Hidden Valley Eco Lodges & Day Spa
Address: 85 Carinyah Rd, Pickering Brook WA 6076, Australia, Burswood, Burswood, Burswood, 6076, Australia
Rating: 9

Air conditioning

Smoking areas

Smoke-free property

Heating

Garden

Private check-in/check-out

Outdoor furniture

Adults Only

General

Bridal suite

Non-smoking rooms

Soundproof rooms

Fridge

VIP room amenities

Indoor Fireplace

DVD Player

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Bathrobe

Linens

Slippers

Toiletries

Rooms

Safe-deposit box

Iron

Services and amenities

Coffee/tea for guests

Breakfast

Breakfast in the room

Microwave oven

Packed Lunches

Coffeemaker

Bottled water

Kettle

Meals

Internet access

Internet

Airport transportation

Transfer

Free bicycle rental

Barbecue grill(s)

Recreation

Free parking

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Cycling

Sports

Massage

Beauty and wellness

Pets Not Allowed

Pets

Location

At the resort

Room amenities

Perth Airport

Hidden Valley Eco Lodges & Day Spa

Burswood

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We were looking forward to 4 days of recreation at the end of our 5-week desert vacation. Unfortunately we were very disappointed.
As soon as we arrived you are greeted with a poster saying that the business is for sale. We were more than aware of this throughout our stay. A “warm welcome” was out of place here. The word hospitality is a foreign word. We were perceived as a burden on the staff. Housekeeping was only done once the day before departure. The special services included in the price – bottle of sparkling wine and cheese platter – were not delivered. The additional “Dinner Platter” and “BBQ Platter” we booked are simply a disgrace. You pay like you would with a star chef and only one person is fed. The grill oven that we used for the additionally booked breakfast hamper was simply picked up the following day. It's a shame we had bought food for this grill oven for the following days (unfortunately there was no oven in the kitchen).
Furthermore, as overseas guests, we had informed guest service in advance (in good time - 4 weeks in advance) that we had to have 2 important letters delivered to the hotel address (which is standard service for a 4-star hotel). We were then informed by email that the team was completely overloaded and that such a service was not offered, but that they wanted to try the best. When we arrived - as expected - no one was aware of the issue and when we asked the owners, they got the following strange answer: "We have returned the letters to the sender". Thank you very much for this great achievement.

However, what we would like to highlight:
The hotel room was very well furnished. The fireplace and the whirlpool invite you for relaxing time.
A big thank to the wellness team – the massages we booked were excellent!

Hospitality is a "foreign word"

My wife and booked the pamper package at a cost of $1750. It was our anniversary gift to each other so the cost was maybe not so important to us. The place is very nice and clean, just as their brochure states, the staff are all very nice. In the end we received exactly what was stated in the details. However, there are so many conflicting reviews about Hidden Valley, here's why I think that is. 
Yes it's overpriced, we knew that, it was twice the cost of the next full day massage package we found. But it was the experience we wanted, not just the massage. If you are looking for pure hands on body value for money go elsewhere, this place is about more than that. After 7 hours we only had 2 small misgivings, firstly you don't expect to walk across a dirty gravel car park on a 10° day wearing a bathrobe, that needs sorting. Second, afternoon tea should be a little more than a cup of herbal and a slice of supermarket cake, just saying. 
All in all, if cost is an issue don't book, but if you want to feel a little special, this is your place.

The truth, whole truth and nothing but the truth 

What a amazing place 
We go as often as we can ! I think we are up to at least 12 stays !! The lodges are absolutely stunning and the staff very professional and accommodating!! This by far is our favourite place ever !! Can’t wait to return 

Our favourite getaway

We highly recommend Hidden Valley!! Brilliant place to unwind and relax in luxury. Staff were friendly and welcoming, and did an exceptional job at our couples Spa visit. Lodge was peaceful and the complementary items, including the port and cookies, were much appreciated. We were not disturbed for the two night stay for our wedding anniversary. Very beautiful bushland and picturesque orchard areas for a drive or walks with good restaurants around. We loved the getaway and indulgence. We hope to be back one day, thank you!

Perfect!

Thank you for a beautiful experience. From the moment we walked into Hidden Valley to the time we left, the experience was fabulous. The staff, cabins, and surroundings were perfect. 

A perfect way to relax and forget you are only moments from the city. 

Thank you Paula & Andrew xx

Hands-down the Happiest Hideaway.

I let the staff know that the spa was cold and didn't heat up in 8 hours and was told that it was my fault for not calling ahead to make sure.
Apparently because other guests staying the same night haven't complained then it must have been my fault. 
Don't stay if you want to use the facilities advertised on the site

Crappy staff and service

A simply sublime couple's getaway. The staff were brilliant, friendly and respectful, while the surroundings were wonderfully decadent. The lodge was stylish, clean, bed huge, soft and comfortable. The food provided was fresh and champagne chilled to perfection. The spa was lovely and relaxing especially the divine couple's massage. The perfect romantic getaway.

Amazingly decadent

It was our first stay at Hidden Valley Eco Lodges, however, it won't be out last.

We stayed on a Friday / Saturday night in October 2021.

We arranged for the welcome package, meat & cheese platter on arrival, vegetarian breakfast for Saturday morning & then the french lamb cutlets for dinner on Saturday night to ensure our time was spent  relaxing, recharging and not going hungry!  

I don't remember staying at such a lovely, warm, friendly, clean & peaceful place.  We were early and our room wasn't ready, (which is fine as we were early, or some might say eager!), no problem, we were given a glass of bubbles to relax while we waited.  

Our room was sparkling clean & it is the little extra details that you appreciate.  DVDs to borrow to watch at your leisure, microwave popcorn to eat while you enjoy the movie, cookies to go with your tea / coffee in the morning and some port to enjoy in the evening.

The spa was lovely and warm, we were in and out of it all weekend.  There is also a double hammock to relax in.

We stayed in the Orchard and it was incredible.  We did not see another soul unless we went looking for someone.  

The food!  There was so much food, and such good quality.  It is in your fridge to cook / eat at your leisure, which works for us, a little nibble here and there.  We packed a deck of cards and a board game to truly unwind.

There are alpacas and sheep which you can wander over to say hi and feed (we checked with the owner first - who by the way is absolutely lovely).  We asked if we could walk to Core Cider and were given clear instructions & also offered SPF so we didn't get burnt (also got to pat a horse on the way there).

We loved it so much we rebooked in for another visit next year!

Peace, serenity & perfection!

Lovely peaceful spot.  Masseuses carried out their job very professionally but also had a great sense of humour.  The lodge had everything we needed - an exceedingly comfortable bed, loads of wood for the fire but personally we would have liked the spa temperature to be a couple of degrees higher.  It would most certainly have been too cold for us if it had been the middle of winter.

Absolutely loved it!!!

What e beautiful place to get away so close to home. Romantic 3 night stay to celebrate my birthday. Couldn’t recommend highly enough, very private and relaxing, wonderful staff. Stunning accomodation and close to some great tourist spots and restaurants to die for.

Hidden Valley Eco Lodges & Day Spa

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