Name: White Hart, Newmarket by Marston's Inns
Address: 134 High Street, Newmarket, Newmarket, Newmarket, CB8 8JP, United Kingdom
Rating: 7

Smoke-free property

Garden

Terrace

No elevators

Reception desk

General

Family room

Rooms

Accessibility features

Accessibility

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Nightclub

Recreation

Free parking

Parking

Pets Not Allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Cambridge Airport

London Stansted Airport

White Hart, Newmarket by Marston's Inns

Newmarket

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The food and staff were excellent.  The beds were very comfortable but the rooms themselves need a bit of tlc.  Looking very tired especially the windows.The only other thing was the music.  Thursday and Friday night, it wasn't actually music but a thud thud continuously not singing on it at all.  Not too loud but noticeable in our room.  But Saturday night it was horrendous, it was still thud thud but at least there was some singing on it but it was so loud.   Really all you could hear was this thud thud thus beat.  Okay it stopped at midnight but then people were outside the hotel until 12.45, talking, laughing and swearing and we were just above them.  Music you can get off to sleep with but not this thud thud thus beat.

Pleasant and fairly priced in the centre of Newmarket.Staff with very pleasant and helpful.

More than okay for a quick stop

No lights in the roomNot workingVery warm room

Location very good Housekeeping staff very helpful and friendly Rooms a bit tired,  but comfortable and cost effective. Thanks

The staff were very friendly and helpful. Will definitely stay here again on my next trip to Newmarket

Very clean. Friendly atmosphere and very helpful service.

The food at the Marston's is the same as any other Marston's, good quality and reliably what you expect. The service in the bar/restaurant, however, is dire. Confusion placing an order, miscommunication between till and kitchen. We were delivered something we didn't order that wasn't even on the menu /beef madras curry, ordered chicken tikka masala). The seating is falling apart in the bar area, all the floors are sticky. The hotel is shockingly poor. Lots of creaky stairs to get to the rooms, through 2+ doors and corridors, floors all creaky and sticky, shoddy old bits of carpet, doors that had been clearly kicked in, broken steps in the corridors, whole area smelled awful to the point I bought some air freshener in the Savers across the road to use in the corridor! Room basic, not worth the money we paid. Windows overlooking High St were old sash ones half open in November with plexi glass layer inside, so all noise from High St pubs etc came in at night. Paint peeling all over. Toilet seat and toilet roll holder hanging off. Shower over bath dangerously slippy and no hand rail, my mother couldn't shower for 3 days. Bad smell in room too. Wouldn't recommend. 

Awful. 

Marstons need to take a good look at this extremely tired hotel. The paintwork is old and it definitely needs complete redecoration. The reception area was awful. Our room, No. 15. was very small with mould all over the window frames. The bathroom was grotty. The whole room needs gutting. It's agreat shame that a hotel in High Street centre of this town has been totally neglected. We definitely wouldn't eat there as if the food was anything like the reception area, hallways and rooms, that was enough to put anyone off,One question that I would like an answer is do hotels allocate the worst rooms to people who use their Tesco Clubcard to pay for them.It certainly seemed like it with this hotel from what we could see of other rooms.WE WILL DEFINITELY NEVER STAY IN THIS OR ANY OTHER MARSTONS HOTEL EVER AGAIN. The next night we stayed in a Travelodge in Ely, which made the White Hart look even worse in comparism to it.

AWFUL

Awful, the hotel in well situated in the High Street of Newmarket with parking. However, the hotel itself is in total need of refurbishment

A quick trip away.

Very homely feel and beautiful building and facilities! Nothing is too much for the staff! I would definitely return!

White Hart, Newmarket by Marston's Inns

Main amenities of the guest house

Location

Available rooms

Location

Description of the guest house

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment