Name: Belvedere Guest House, Great Yarmouth
Address: 90 North Denes Road, Great Yarmouth, Great Yarmouth, Great Yarmouth, NR30 4LW, United Kingdom
Rating: 5

Shopping on site

24-hour reception

Smoke-free property

Heating

Newspapers

Garden

All Spaces Non-Smoking (public and private)

No elevators

General

Smoke Detector

Cable TV

Hairdryer

Bathtub

Shower

Wardrobe/Closet

Alarm clock

Toiletries

Rooms

Accessibility features

Accessibility

Coffee/tea for guests

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Parking

Location

At the guest house

Room amenities

Caister-on-Sea Beach

Scroby Sands Visitor Centre

Palace Casino

Britannia Pier Theatre

Joyland

Elizabethan House Museum

The Tolhouse

The David Howkins Museum of Memories

Great Yarmouth Row Houses

Nelson Museum

Norwich International Airport

Belvedere Guest House, Great Yarmouth

Great Yarmouth

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Always good friendly place quiet and well located, free parking on forecourt.

Great

Leave from work.

Absolute filthy hotel no hot water, broken site unit shower, broken filthy, smelly carpets no toilet roll holder, sick on the landing carpet not been cleaned up properly the bed, all broken at the bottom hole in the wall have pictures to show.

Not a very pleasant experience, did not stay had to find another hotel and paid out again

It was our anniversary and we decided a reasonable stay in GY for a week. I made one of the biggest mistakes in my life by booking at Belvedere Guest house and this is why:1. The carpet in the room was so faded and never been cleaned2. The bed linen when slept on gave an itchy sensation all the time (I am guessing there were bed bugs)3. Basic amenity of warm water for bathing.The water from the shower was either freezing cold or boiling hot. A guy came to fix it after 3 calls to CS and fixed it for 5 mins. After he left, it was set back to square one.4. There was no one to look after the guests at the premises. If there is a problem you need to call CS and wait for 30 mins for someone to show up or a call back .5. The walls were stained and door knob was taped,the closet had no knob,the wallpaper came out at certain places,the toilet space was so crunched and very uncomfortable,the water from tap was awful.6. Room was booked for 4 days,but Day 2 I decided to vacate (infact one Day 1 but since it was evening already I stayed up to next day 10 am). I got a refund of 40% of the total amount (which I am so grateful for). Now the atrocious part, the customer service kept calling me (6 times) to inform me about the refund and asked about my exp, I told them I was not happy at all and will leave reviews on the web, one of them was very sarcastic "even after we give you a refund,you will leave a bad review". Who the hell is she to tell me this. It was H&H hotels chain CS.

Worst Experience Ever & Atrocious Customer service

It was our anniversary and we decided a reasonable stay in GY for a week. I made one of the biggest mistakes in my life by booking at Belvedere Guest house and this is why:
1. The carpet in the room was so faded and never been cleaned
2. The bed linen when slept on gave an itchy sensation all the time (I am guessing there were bed bugs)
3. Basic amenity of warm water for bathing.The water from the shower was either freezing cold or boiling hot. A guy came to fix it after 3 calls to CS and fixed it for 5 mins. After he left, it was set back to square one.
4. There was no one to look after the guests at the premises. If there is a problem you need to call CS and wait for 30 mins for someone to show up or a call back .
5. The walls were stained and door knob was taped,the closet had no knob,the wallpaper came out at certain places,the toilet space was so crunched and very uncomfortable,the water from tap was awful.
6. Room was booked for 4 days,but Day 2 I decided to vacate (infact one Day 1 but since it was evening already I stayed up to next day 10 am). I got a refund of 40% of the total amount (which I am so grateful for). Now the atrocious part, the customer service kept calling me (6 times) to inform me about the refund and asked about my exp, I told them I was not happy at all and will leave reviews on the web, one of them was very sarcastic "even after we give you a refund,you will leave a bad review". Who the hell is she to tell me this. It was H&H hotels chain CS who catered this hotel.

Worst Experience ever and atrocious customer service

This guest house is disgusting!! The smell is foul and the bed sheets are changed once a month, there is sewage leaking from a pipe onto the front door step! The bed sheets are filthy and the springs were digging into my back all night! there is only 1 single pillow on a double bed! There was hair and slime in the shower tray and al in the plug hole! Saw 0 members of staff, due to stay for 3 nights but had to leave after just 1 night, I had the worst stomach ache for a week after staying here! No nets or curtains on the window so people could look in and on top of that the window latch was broken, I was petrified someone could have entered threw the window so had no sleep! drove all the way back at 7am to my location 4 hours away!! Was refused a refund! 100% avoid at all cost! Worst guest house I have ever stayed in! 

DISGUSTING! 

Hotel stunk of sewage throughout whole stay mattress uncomfortable sink in bathroom broken shower was blocked

Poor

Clearly the management are not taking previous reviews seriously as we stayed this weekend and saw no evidence of high standards at all. Broken shower bracket, dirty bathroom, bathroom door handle held on with tape, vinyl wallpaper peeling off the mouldy walls, the only window that could be opened has a broken handle, pillows might as well not be there, no fan, no hairdryer….. all the same complaints as reviews written almost a year ago so clearly no cares given. No doubt the response will be the same as we have read here- apologise and ask us to email… what’s the point?! With the WhatsApp message at 3am!!! to both phones and the repeated phone calls interrupting our evening meal and again our lunch the following day- if the management are so concerned that we are happy perhaps have someone on site instead of a call centre and make some effort to put right the appalling state of the accommodation!

The place stank as we walked in of damp, you could write your name in the dust on the stair banister, the whole plce was dated and filthy! The bedroom window opened inwards across the bed! And then didnt actually close! No fan! The shower came out so slowly it was almost impossible to use! And the noise from other guests was ridiculous!! We got absolutely no sleep!!!

AVOID!!!!!!

Looks velybokd. Walls cracked. Weak shower, no tv signal, has a particular strong odour

Belvedere Guest House, Great Yarmouth

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