Name: Sultan's Eye Comfort Hotel
Address: Binbirdirek, Sultan Ahmet Parkı No:8, 34400 Fatih/İstanbul, Turkey, Istanbul, Istanbul, Istanbul, 34405, Turkiye
Rating: 6

Smoke-free property

General

Room service

Rooms

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Meals

Parking

Garage

Conference Hall

Business

Location

At the hotel

Vezneciler

Haliç

Yenikapı

Topkapi

Basilica Cistern

Hagia Sophia

Blue Mosque

Hippodrome

Gulhane Park

Istanbul Archaeology Museums

Grand Bazaar

Topkapi Palace

Istanbul Sirkeci Terminal

Spice Bazaar

Galata Bridge

Suleymaniye Mosque

Galata Tower

Dolmabahce Palace

Bosphorus Bridge

Sabiha Gokcen International Airport

Istanbul New Airport

Sultan's Eye Comfort Hotel

Istanbul

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

This hotel is in very poor state and sit at the bottom of a very steep hill which had to be climbed every day when going out. My friend and I had 4 nights at this hotel. The room was ok, the bed very comfortable & clean but the room was extremely small & the shower was falling off the wall. Every time one of us had a shower it would the bathroom turned into a swimming pool. Breakfast not that great and not much on offer. The hotel staff were very friendly and were always happy to help. The only good thing about this hotel was it's location. Advise is stay some where else.

Disappointing

This place beat out a motel in Abq. New Mexico with a sink that didn't work and water that flooded the bathroom floor from under the tub when you stepped into it for the title of "Worst Hotel I've Been To". 

Originally found this place in Rick Steve's Istanbul book, so even though the rooms were tiny from what I saw online, I went into it thinking "how bad could it be" and booked 4 nights. I got there late the first night (around 11:30pm) and went to my room, that had filthy carpet and was not provisioned with any towels. I had to take towels from the empty room next door. To say this room was tiny was an understatement, it was basically a dirty closet... and the "bathroom" is something you take one step into and close the shower door behind you, and shower in the middle of the even smaller closet with the sink and toilet. The best part is that there was no hot water, and the drain didn't work, so the carpet next to the bed got wet. Also, it was claimed that the breakfast was served on a terrace with sea views, but it was in a dirty basement. 

The next morning I found another hotel near by paying nearly triple, but it was worth it to me because I couldn't imagine staying there 3 more nights. It would have ruined my entire trip. So I turned my key into the desk manager the next day and told him I was leaving and why, he offered me a larger room, but it would have been more of the same and I told him I was just leaving and I would like a refund of my unused nights. He said he would do this, but gave me no paperwork and they never credited my money back to me. It was still worth it just to get out of this place though.

Worst hotel I've ever stayed at.

We were totally disappointed. It was advertised as a 'deal' £106 reduced to £46. When we complained about the room we were offered a 'better' one for an additional 20E. Nothing in the advert existed. No  terrace, patio, garden, minibar, the list is endless; bad service, bad linen, bad plumbing, bad wiring. Staff lie and cheat.  Go there at your peril.

Absolute rip off

My wife and I were travelling with a couple of friends in Istanbul and we had booked a couple of rooms at the Sultan's Eye Comfort. My wife and I had booked through Booking.com, while my friends had contacted the hotel directly for a booking. When we arrived to check in at 11:30PM, we were informed that there were no rooms for any of us at this hotel. Despite the fact that we had a confirmation through Booking.com and my friends had confirmed their own reservation THREE TIMES with the hotel, we were told that they had not received any reservation for me and my wife (even though I could clearly see our reservation notice in the inbox on their desk and pointed it out to them), and they had given away the reserved room that was supposed to go to my friends. They then told us that we could all share one small room at their partner hotel "Apex Hotel" (one single and one double bed for four people). When we refused, the manager told us that it was not his fault and not his problem that there were no rooms for us at the hotel that we had actually reserved. My wife and I had no choice but to scramble to find a room somewhere else at a higher rate (almost every hotel in Sultanahmet was booked full so this was not easy), while my friends stayed at the Apex. The hotel manager refused to make amends by covering the difference in cost, and even went so far as to notify Booking.com the next day that we had "no-showed". Booking.com then contacted me to notify me that they were going to charge me a cancellation fee.

DO NOT STAY AT THIS HOTEL NO MATTER WHAT!

SCAM!

Be careful with this hotel! They make a reservation via Booking.com and even can show you your room where you will live, but when you will come to the hotel, suddenly recepsionist tells your that "hotel is full" and offers you another hotel (Apex hotel), which is affilated with Sultan Eye. Attention! They take double pay for both hotels. Second hotel your pay immediately and first one will take your booking fees for cancellation next day. After that both hotels will blame each other, but you won't back your money. It is criminal gang!

Sultan's Eye Comfort Hotel

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