Name: Serendip Stone Hotel and Bungalow
Address: Naththarampotha, Kundasale, Kandy, Kandy, Kandy, 20168, Sri Lanka
Rating: 8

24-hour reception

Smoking areas

Newspapers

Garden

Terrace

Express check-in

General

Laundry

Safe-deposit box

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Barbecue grill(s)

Picnic area

Barbeque

Sun Deck

Recreation

Free parking

Parking

Meeting and presentation facilities

Conference Hall

Business

Children swimming pool

Kids

Pets Not Allowed

Pets

Location

At the hotel

Polgolla Reservoir Airport

Castlereigh Reservoir Waterdrome

Serendip Stone Hotel and Bungalow

Kandy

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

It is a beautiful hotel with a lot  of gorgeous decoración  , I hope they have better management,  the reception was so unprofessional, we stay there for two nights, whatever we needs from reception she didn’t care at all! Even for small things. If you need the room service you need to put the key back to reception, it doesn’t mention anywhere , when we ask to give us new towel and water the reception ignore it …. Also it is insect every where, Big spider, flying cockroach …

I hope I pay attention to reviews

beautiful hotel structure but.......... before you experience just read bellow reviews...........Serendip Stone Bungalow is a beautiful hotel, located by the Mahaweli river. ………
        However, the only drawback I came across was the food. It was just bland uninteresting. Only so rarely there was something available at the buffet that was above average. Not only the food , even the bottled water available at the rooms just tasted so weirdly muddy and unclean. That was probably the worst things I experienced.
Such drawbacks make such a beautiful place less appealing, and if the management could take better care on these minute details it would definitely be a top hotel in Kandy.
Rooms3.0
Service3.0
Location5.0
Hotel highlightsGreat view • Quiet
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 Iroshana Wickremasingha10 months ago on   Google
3/5
I recently attended a wedding at this hotel and overall, I had a great experience. The location was beautiful, the staff was friendly, and the accommodations were comfortable. However, I was disappointed with the food and the drinkable water. The food was bland and uninspired, and the water had a strange taste. I would recommend bringing your own water bottle if you stay at this hotel.

very un hygienic food and drinks

Friendly staff, nice views on Mahaweli river. Large pool, sadly we had no time to use. Good breakfast buffet for us Lankans,
One of our rooms the bathroom window could not be closed, making us fearing burglaries. They could not fix, and gave us a different (top floor) room with an even better view. Both rooms the front door takes some time to close well, also indicating smaller maintenance problems. Overall good value for money.

Decent, slight maintenance issues

Bad service, dirty, don't have daily service room, don't have safe box, don't have phone, don't have wifi, don't have fridge. Awful 
Just kind people 
Also they don't have check in process.
الفبای سفر این جای وحشتناک رو به جای هال ۴ ستاره جایگزین کرد 
که متاسفانه هیچ خدماتی نداشتند اصلا سرویس اتاق نداشت، تنوع لذایی اصلا نداشت و بسییییار بد مزه رود( در صورتی که در شهر و هال دیگه اینها رو تحربه نکردیم و غذاهای با میفیت داشتیم) 
اینترنت نداشت( خیلی ضعیف)
گاو صندوق نداشت، یخچال نداشت، در با کلید و دستگیره عادی باز می شد اصلا امنیت نداشت، اصلا پیشنهاد نمی کنم

Very bad

Roman themed statues spread across the hotel and the interior make this a quite unique hotel. The hotel itself is well maintained with picturesque landscapes.  Rooms are good, nothing special. Considering the price range of this hotel the buffet spread was ok but the food was terrible. Although the buffet was average they could've make it delicious. This is the only drawback I came across. Otherwise the staff itself is very attentive and welcoming. There better options available in Kandy for the same prices.

Improve the Buffet

Really beautiful place, full of scenery. The staff is very courteous specially Nadesha at front office and resultant manager. The gardens are welll maintained and it is clear the owner is nature lover and person that appreciates Sri Lankan culture with beautifully maintained sculptures etc.rooms are clean and fits to the style of the hotel.  we would come back again

Place to relax and enjoy the environment and serenity of the mahavelli.

We were there for 5 nights (Jan 2024). The staff was great. The Manager, Asela and the receptionist, Nadeesa were very kind and supportive. The room was great and unique, and the room service (Ravi and another boy) was awesome. We would love to visit again! Highly recommended.

Excellent service

Everything was very Nice, people were very kind and the room was clean ! We enjoy the diner and thé breakfast, and the pool was perfect to end the day ! We recommend this hotel if you travel on Kandy!

Expérience in Kandy

We were a big family group n had an enjoyable stay. Lovely place overlooking the river. Great value for money. The food was reasonably good n helpful staff too. Quiet close to Kandy city n it’s attractions. Rooms r clean n spacious n airy. Overall we enjoyed our Stay n the time we spent in the pool.

Quaint place

Friendly staff with the warm welcome. Atmostphere is very beautiful. They have wonderful two swiming pools and we used one which is on the ground floor. Food was amazing and many variations in the buffet. And we tryed indian food also and it was amazing. Hotel has nice garden. We will be here when we visit Sri Lanka again...

Thank you for all the staff for nice hospitality...

Serendip Stone Hotel and Bungalow

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