Rosewood Villa Magna

This was our second visit to the property and it keeps on creating new special experiences. Every Rosewood hotel works so hard to create a special local experience wishing to position their properties as distinct by creating a personal attachment to the location and history whilst owning flagship properties. Whilst in Madrid there are “palace” hotels which are grand and opulent, the Rosewood blends quality and luxury whilst making you feel instantly at home. There are gardens, courtyards, patios, several restaurants and a superb spa. The rooms are light and airy and in immaculate condition. They blend light, warm colours and present a local experience with many Madrid-themed artefacts and books. Team Every member of the team was polite and courteous and went out of their way to be helpful. We had many dealings with the Concierge and they were always polite, professional and capable. The reception team were warm and welcoming and addressed any issues swiftly and efficiently. A tiny error occurred, they apologised profusely and rectified the matter swiftly. Cuisine Breakfast is served as a combination of buffet and à la carte across three separate rooms with a superb array of food to choose from. The Pastry Chef should be commended for the high-quality breads, patisseries. We also had lunch in the lounge and had a lovely experience. On two separate occasions we enjoyed the patisseries of the hotel and were greatly impressed by the quality and superb flavours. A commendation to the team. Spa The spa is located on the lower ground floor, and the team were warm and welcoming and each of the rooms well-appointed and the team very professional. The hotel itself is well located in the Salamanca area, close to the shops and despite its prime location, has a homely feel which makes you feel relaxed compared to the palace-style hotels. Our thanks to the management and all of the team, it was a wonderful stay and we look forward to returning.