Name: Galagos Lodge
Address: 103 Jocelyn Street, Hartbeespoort, Hartbeespoort, Hartbeespoort, 0216, South Africa
Rating: 8

Smoking areas

Ticket assistance

Garden

Terrace

Outdoor furniture

Reception desk

General

Laundry

Dry-cleaning

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Parking

Conference Hall

Business

Beauty and wellness

Pets Not Allowed

Pets

Location

At the guest house

Lanseria International Airport

Wonderboom Airport

Grand Central Airport

O.R. Tambo International Airport

Galagos Lodge

Hartbeespoort

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I enjoyed myself with my partner.  Very friendly staff and a place that I will definitely go back to and recommend.  Thank you.

Long weekend stay

The stay was relaxing with beautiful view and friendly service. Breakfast was included and was a full and tasty with friendly service.

Romantic Getaway

We arrived on Friday afternoon. On Saturday we went away and when we came back we wanted to shower, the water was called. The staff mentined to us it was load shedding but i can recongnise that we are using Gas heater but it was off. 

Later in the day we went out and when we came back at night the lodge had no electricity, nobody told us anything. We waited for a staff member because the contact number we had was offline. Finally we spoke to the manager and she told us she is struggling to buy electricity because she is on prepaid. My question was simple, you should have let us know and provide some alternative. We could not find one another and she told me that i can leave, i did exactly that, Om Monday, when i check for my refund, she told me that she would not give it because my partner gave a bad review.

It was unfortunate that we ended up there without checking reviews because if we checked them we could not have booked there. I was not the first one to leave amother the same circumstances

Poor Service and Communication

Fantastic weekend away, Thank you Galagos Lodge management and staff you really treated me and my significant other with a memorable stay. Fabulous breakfast, clean rooms and friendly staff for the duration of our stay. My friends and I will definetly come for a "Boys" weekend away soon. Keep it up, we'll see you soon

Awesome stay

4 star rating is a joke. Boring breakfast, didn't eat on our last day even. Run down rooms, doesn't look like they get cleaned often. Curtains dirty and all kinds of insects in the room. I did not enjoy our stay, not relaxing at all. Place needs a major revamp, the pictures are misleading. Definitely not value for your money 

Zero value for money, I could pay half for double the luxury

We have visited this establishment several times since initially enjoying our honeymoon there a few years ago. The service was always good until our most recent visit. We booked for a Sunday evening due to our limited availability, the hotel was very quiet and only saw one other visitor. After enjoying dinner at the Hotel, we went out to a local business, upon our return, we found that the entrance door had been locked from the inside and we could not enter. Hooting, shouting, calling, tried contacting all the numbers listed did not help and we could not find anybody to open for us whilst the rain was pouring down. After eventually entering the next morning, we slept in and forgot about the 10am check out. After our host, reminded us of this at 11am, we promptly packed and left. Upon calling the owner Yolande to inform her of the unfortunate situation, she was incredibly rude and kept telling us that we could have had the decency to ask for a late check out and how would they clean in time for new guests, not that there were any guests on the Monday morning. She told my wife "to calm down" as she couldn't hear her clearly. Not even an apology about being locked out. i was asked why didn't phone her as if we didn't think of that - her phone was off and the land line unanswered. Such rudeness was really unneccessary and uncalled for. Pathetic service Yolande.....

Locked out of room and terrible customer service....

The room setup was 👌(perfect) with red roses, 🍫(Chocolate) 🥂(Champaign), It was welcoming, refreshing and enjoyable. The view to Dam was marvelous. I will definately visit again, we had a massage as well.

Wonderful

Thank u for an amazing weekend at your establishment. Warm welcome, spotless clean room and kudos to all staff! Didn't even notice loadshedding.. All up to standard & beyond. Blessings. Will be back👌

Weekend away

We celebrated our anniversary for the third time at Galagos Lodge this July, very impressed by all the upgrades!! Thank you once again, staff and management for the superb service and hospitality. The fireplace was definitely a bonus in this chilly weather and the food as always great. Thank you for maintaining the standard we've grown accustomed to. See you guys soon!

Happy to be back at Galagos lodge!

Amazing weekend stay with friends to celebrate my birthday. Wonderful staff, clean room and great food, nothing was to much. Breakfast delicious. 
Will recommend and return soon.  Thank you management and staff

Galagos Lodge

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