Name: Doris Spa
Address: ul. Jana Kasprowicza 22, Kolobrzeg, Kolobrzeg, Kolobrzeg, 78-100, Poland
Rating: 6

24-hour reception

Elevator/lift

Smoke-free property

Heating

Terrace

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Hairdryer

Flat-screen TV

Shower/Bathtub

Wardrobe/Closet

Laptop safe

Rooms

Safe-deposit box

Services and amenities

Diet menu (on request)

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

German

Russian

English

Polish

Languages Spoken

Bike rental

Billiards

Nightclub

Hiking

Recreation

Parking

Swimming pool

Spa tub

Beach/pool towels

Next to the beach

Pool and beach

Meeting and presentation facilities

Conference Hall

Business

Cycling

Sports

Massage

Steam room

Beauty services

Sauna

Beauty and wellness

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Room amenities

Doris Spa

Kolobrzeg

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Hotel from the 90s, it's glory years are long behind it.  The front desk staff atitude disgusting, not friendly at all, same as  Mr. Krzysztof  hotel manager, he is unable to make an independent decision.  At the time of booking, I indicated that I was booking a room for 2 people for 5 days, but it is possible that one person will be forced to return earlier.  I heard it won't be a problem.  I heard the same upon check-in.  However, when my husband shortened the trip on the 3rd day of his stay from 5 days, not charging for unused meals turned out to be a problem.  In the restaurant I was counted as 2 people even though I was coming alone.  I reported it to the receptionist and the hotel manager and they were not interested, they continued to extort money!  I will add that there is no information that the fee will not be reduced in the event of shortening the stay either on their website or in the 2 confirmation emails we received from them.  We booked a room with a double bed, in the room we found 2 single beds.  The overlay was supposed to be delivr to our room but when I was leaving on the 5th day of my stay, the overlay still has not been there. No lifeguard supervision in the swimming pool hall, If  is present he is sitting in a closed room and does not care about the safety of people using the pool. It's best to bring your own toilet paper, couse is limited one roll per day 🫣 Coffee is not served in the restaurant at dinner time.  The bar is closed at all.  The tourist tax is collected by the reception in the amount of PLN 5.40 per person per day, on the website it is PLN 4.40.  Not a big difference, but again price discrepancy, coincidence?

No welcome atmosfere

Positive side of the hotel: swimming pool, massages at SPA, saunas, excellent room with beds, billard, cafe, near to beach 
Negative: FOOD- many old or poorly made food cleaning service! Awful coffee, breaking constantly coffee machine! With all respect to others- but why Russian colleagues working in Poland don’t adjust to Polish standards and use too often Russian language against Polish or English?

Average hotel

We spent a long weekend from Thursday to Sunday . First of all I have to say the bedroom was wonderful , very big , wide, a lot of place to keep our things : wardrobes and drawers. Good decoration and very comfortable . The same as for the bathroom : wide, clean and beautiful. With all that, a big balcony . 
Well located. The amazing Baltic see just across the street: 2 minutes on foot. The buffet was allright with variety but no fresh fruit at all, that we missed. Another but is that on Sat and Sun due to the bigger amount of customers , there were some deficiency: at some moment no milk, glasses or coffee, what makes you wait for a while . The waiters were working hard but I guess the manager in charge of the buffet was not at his best. And the biggest BUT for me was the unfriendly and unkind staff . All of them except a young man who was really polite and nice . But as for the reception desk personal and the spa people: very rude , specially the girls at the reception . I repeat except the young man who was at all moment helpful and very polite, the rest a big 0! Maybe a small course to the staff how to treat with tourists / customers and how easy it is to be polite and show some smile  from
Time to time could be a good idea . The manager of the hotel should think of it.

A good option but...

I have booked this hotel as a treat on our wedding and honey moon. The result? The state of the room literally made me cry; rather than relaxing I was crying my eyes out sitting on the bed. Travelling all over Europe with my partner, this was the worst hospitality experience we ever had. It was nothing than disappointment. I do work in hospitality resort myself and what I experienced in Doris is outrageous, unacceptable, and absolutely disgusting. The attitude of the staff was terrible; had a feeling like I was disturbing them doing nothing. Walked into deserted front desk and long blonde haired girl was not even bothered to say hello; with a bored posture, looking into her computer screen she made me wait ‘for her’ for 5 min till she said a word to me. Room on arrival was not even cleaned properly- small pieces of glass on the floor, dirty net curtain, children’s hand marks on TV, black grouting under the shower, cracked bathroom basin, missing light bulbs on the main light, grass growing among tiles at the balcony, other people hair on the bathroom walls, no hot drinks facilities, wet patches on the celling and paint flaking down on the coffee table and floor. When reported to the reception I was told that I will have to wait till next day afternoon to have my room cleaned because now other rooms have priority to be cleaned. At some point I got a feeling that somebody made us a joke, because it was completely unreal. Even toilette paper was rationed at reception just like on a school camp. We had our wedding guests booked in for this place as well, but we felt terribly embarrassed to bring them here. We ended up finding them last moment offer in other hotel that costed us extra money. Instead of enjoying ourselves 2 days before our wedding we ended being stressed to limits. Please avoid this hotel with all your sources. It is nothing like the pictures on the website. Everything in this place is on the budget including food on the breakfast and corridor lighting. At the end we spent our wedding night in other hotel as well. Beware!!!- Polish hotels do not process any refunds!!! Rude enough was sending me later on a survey about my stay…

Disgusting!!!

Arrived on Thursday . Asked male member of staff in reception how to access car park( as per advert info) . We were told that we can leave car on the car park for an extra charge of 20 pln per day. Few hours after asked another receptionist about Spa treatments and if we entitled to any. Member of staff laughed and her answer was: I am suprised you managed to book half board stay via booking.com ...Until we left on Monday no room cleaning, no fresh towels, no toilet paper. Asked for 2 clean towels in the Spa reception , member of staff refused. Asked again in the hotel reception just to be send back to the spa reception. This time extremely unhappy receptionist gave us 2 Small Face towels! Nice swimming pools, but would not recommend for people who want to relax. Family hotel etc children using jacuzzi as a paddling pool. Rooms missing essentials like kettle or iron. Asked for iron in reception unfortunately only 1 available for the entire hotel and was booked until next day morning( iron waiting list...) not very pleasant view From our balcony.Would recommend looking at all the hotels surrounding this one before booking. It was our honeymoon  and was disappointed with our stay especially for the price we paid! Being polish I expected traditional polish style hotel but didn't find that in this hotel! Would avoid to save disappointment!

Awful place

Stayed with my wife for a night
Was a bit apprehended by the negative reviews however I was given an upgrade to Deluxe room..very spacious and not lacking at all...Big TV, big beds
Swimming pool and spa area fantastic
Food very good  
Staff obliging 
Bear in mind we went in the off aason so the hotel was virtually empty
Bar prices cheaper than in neighbouring hotels
Only minuses are:
Quality of cleaning average
Short staffed 

Still would recommend it

Doris Spa

Main amenities of the hotel

Available rooms

Location

Description of the hotel

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Policies

Check-in terms and conditions

Paid on the spot

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