Name: Orchard Hotel
Address: J.P. Laurel Ave, Davao, Davao, Davao, 8000, Philippines
Rating: 5

24-hour reception

Smoking areas

No elevators

General

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Free parking

Parking

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Francisco Bangoy Intl Airport

Orchard Hotel

Davao

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The only flaws is there’s no elevator and handicapped access.

it is ok for the rates of its accomodation.

One important aspect of me finding a hotel is the location and Orchard hotel is the perfect spot. Near to everything. However...

I initially book my stay there through online but when i get to the hotel, the concierge in-charge did not find it. He took almost an hour calling everybody asking what to do.
At last, he just asked me to sign some forms and done checking-in. Arrived at the hotel about 9pm with very tired body from travelling, I find the room just as a regular hotel room. 
My assigned room was near the road. I can hear all noise. I don't mind because my house is like that. Since it is near, there is a some kind of porch for me to feel the cold breeze.
Breakfast was not included. But i would rather eat at nearby restos.
Toiletries was ok.
Wifi - I did not use it or if there is any and I usually don't care. My internet connection is on plan.
It could be enough for an overnight stay or two.

Perfect location to everything.

Had an overnight stay in a single standard room that cost Php 800 per night.
Good location as it is close to the mall. 
Front desk is okay, approachable but can improve by having a more friendly vibe. Had reservations a day before check in. Got in the hotel around noon though we had to wait until 3pm to avail the promo of 800/night. Waited in the lobby until time of check in. Wifi is ONLY available in the lobby and you have to ask for the password. 
There's no elevator, no wifi in rooms, no tv cable. 
The room is reasonable for what we paid. Though I have some complaints on the bed sheets because they are a bit itchy. My guess is the sheets are not change regularly.
The tabo (dipper) in the bathroom is cracked at the bottom and there's no floor rug provided.
They don't allow food delivery directly at the rooms, only on the lobby. 

Our check out time was 12noon the next day. Our flight back to Manila was at 5pm and we had quite alot of baggage so we asked if we can leave our bags in the hotel, they agreed that we'll just pick them up by 3pm.

All in all, the hotel will do if you just really need a place to sleep on. 

Rooms for Improvement

We chanced upon this hotel as a last minute option and booked on the evening we used it. They reduce their rates for check-ins after 3pm.  The place was clean, staff pleasant and room facilities basic. It's good enough for a quick stay if you only need a place to sleep. Water pressure was good and had ample parking. Location is good. 

Quick stay

Orchard Hotel Davao looks like a good option….. on paper. We stayed 3 days and from they 1 they were already making excuses. they said they couldn’t follow our bookin because they are fully booked. Next day we requested that they follow our booking of having 2 rooms in close proximity, again same excuse even if there were a lot of vacant rooms being cleaned. Day 3 , aircon goes out at 2 am. We get more excuses room next to us and below  have perfectly working units as can be heard through the window. We asked for a fan because we saw them carrying a fan to another customers room, more excuses. Their suggestion open the window, that would have been ok, if the aircon units of other rooms were not blowing hot air where the window is located. This hotel has been a nightmare from the start.

Not worth the trouble

Obviously linens were not fresh when I first checked in. It was so itchy. Room was full of dust because I was sneezing while inside the room. Requested for the room to be cleaned the following morning, but when I got home in the evening, room wasnt cleaned. Requested for some channels on the tv monitor, but staff on duty admitted he does knot know how to. My friend's room was clean. She paid in cash. Maybe I was given bad room, because I booked thru Expedia and they dont get paid right away? Staff is near hostile, far from being friendly.

The first room we were assigned to had pillows that smelled of dried sweat- clearly they don't wash their pillows! They transferred us to another room that had hairs on the bed sheets!!! Disgusting! So we asked if they could please change everything with fresh linen. They said we had to wait for the laundry to be delivered - this was 7:30 PM. The staff weren't apologetic at all; they even said "there were only a few hairs on the sheets" as if that would make it less awful. They had to charge us for cancelling our booking but I would rather lose money than sleep on a filthy bed. Being affordable (1,300 PHP per night) does not give you an excuse to not provide your customers clean linens. Horrible! Would not recommend this hotel to anyone.

Unsanitary! They don't change pillows and sheets.

Service is nonexistent. terrible customer service and lazy staff esp their "concierge" with no sense of responsibility kind of approach to the guests. no good cable service, no wifi available in rooms. a hefty price tag with no service at all is a big no to recommend. 

Orchard Hotel

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