Name: La Casa del Rio
Address: Fontana Brava #7, Valle de Bravo, Valle de Bravo, Valle de Bravo, 51200, Mexico
Rating: 7

Smoking areas

Smoke-free property

Ticket assistance

Gift shop

Express check-in/check-out

Garden

Terrace

Private check-in/check-out

No elevators

Reception desk

General

Non-smoking rooms

Soundproof rooms

Room service

Family room

Indoor Fireplace

Shower/Bathtub

Rooms

Concierge services

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

Tour assistance

Tourist services

Hiking

Sun Deck

Recreation

Parking

Spa tub

Pool and beach

Massage

Beauty and wellness

Family/Kid Friendly

Kids' TV Networks

Kids

Pets Not Allowed

Pets

Location

At the hotel

La Casa del Rio

Valle de Bravo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

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3-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

it was a graet hotel , little to far from the action

This B&B in Valle de Bravo met perfectly what we needed for this weekend!!
Nice, peacefull,clean, easygoing place!!!
Nice outdoor continental breakfast area! 
We met great people  who where also guests and had  a great conversation enjoying the surroundings and the singing birds !
Impeccable bathrooms!!
We will definitely have it in our radar for anotaré visit to Valle! 

Overnight 

Absolutelly Beautiful place I amply recomend it.

Beautiful place with view of the forest.

excellent B&B but a bit pricey for what it is

bit expensive

No TV in rooms, breakfast not so good and served a bit late, 9 am.

The caretaker was great. Stayed there for 2 nights. The room was great, hotel setup was great except for the bed. First night, I couldn't sleep because the sheets, pillow, comforter smells. Pillow smelled like it hasn't been washed. Comforter and sheets smelled like it hasn't been washed for months. We asked the caretaker to change it when we got up in the morning. Finally on our second night, the bed didn't smell like someone slept on it already but they didn't change the pillowcases! So we just got the pillows from the other bed which smelled better but still doesn't smell like newly washed sheets. Another complaint for me is that on their ad it says bed and breakfast. But 8:00am, still no breakfast. Kitchen door is still closed. There should be someone managing the kitchen or atleast there's coffee or bread in the dining area but there's none. So we had to go to OXXO to get something to eat for breakfast. I paid a high amount of money for our stay there but I didn't get my money's worth. I would book my room there if they make those changes.

Nice and quaint place...sheets should be washed

I visited this place with my 4 year old son and wife for new years eve 2021. 

On the down side: Old room amenities (sachet of coffee that went bad in 2011), the whole place is ghostly and extremely cold (they should really find a solution to this, the price you pay is high and one would expect heating at least in the breakfast area and rooms). Jacuzzi was luke warm, half empty, weak bubbles.

On the good side: Building is beautiful. Janitor EFRAIN is polite and professional, does what he can to help.

Overall the experience is not great, not coming back. The place feels abandoned.

Way too expensive for what it has to offer

We spent 2 nights there. The house layout is pretty and has a cozy quiet atmosphere but definitely needs maintenance: our room (#3)  roof had humidity and some white powder was falling on the couch and decoration, constantly.  We had to keep the shower running for at least 15mins to get not so warm water,  but enough for not having a freezing shower. For an eco friendly place..it was not so.
WiFi was intermittent, sometimes worked, others not.
The first morning we got really scared because someone was picking through our window, apparently someone of the cleaning staff checking if we were still there....not cool at all
Finally breakfast below basic, if you do not drink milk, coffee or tea, then there is only water...
Although staff is friendly, you can see they are lacking a manager or some training on hospitality, cause clearly they do not have decision making power or the slightest idea on how to help you, despite they try.
In summary too expensive for what it is...

A B&B... lacking in several aspects

The owner insisted that we go to her local bank and deposit cash in her account to pay for the room in advance, which was not a good start.  When we arrived, the room type that we booked had been changed and we were forced to accept a lesser room.  The room in which we stayed had cigarette holes in the furniture and no hot water - at least not after 10 minutes of running it in the shower and sink.  The breakfast that was included in the price of the room was stale rolls, yogurt, over-ripe melon and instant coffee.  While the hotel was billed as very child friendly, the balustrade (which was partially made of rebar) on the patio overlooking a 15 foot drop had spindles missing so that our child could climb through them and fall.  He could move the entire balustrade at least 6 inches in either direction with little effort.  Very dangerous.  They position themselves as a natural oasis because there is a river below.  This is an overpriced, low-end hotel serving cheap food that is masquerading as a peaceful oasis with hangings on the walls that say "Harmony" and "Tranquility."  Perhaps most appalling was the way the staff was treated by the management. The staff were the only redeeming part of the experience and were clearly trying to make a proverbial silk hat out of a sow's ear.  The other people we met in Valle were staying at other hotels were getting much more for the money in terms of amenities and natural beauty.  Not worth the money.

Very Disappointing

Dirty rooms with a strange smell (humidity in the rooms), the rooms are very dark, Bad breakfast(Not even eggs, Just fruits and yoghurt plus simple bread). Shower remained cold. Do not go there! Not worth the money.

I travel a lot but this Was one of my worst experiences ever

La Casa del Rio

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