Name: Lobo Inn
Address: Carretera Federal Chetumal - Cancun Km. 230.5, Ruinas, 77780 Tulum, Q.R., Mexico, Tulum, Tulum, Tulum, 77780, Mexico
Rating: 7

Breakfast

Meals

Internet access

Internet

Parking

Location

At the hotel

Tulum International Airport

Xel-Ha Water Park

Felipe Carrillo Puerto Airport

Coba Ruins

Xcaret Eco Theme Park

Lobo Inn

Tulum

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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40-beds

5-beds

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7-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed for 2 nights in a private room above the pool. 
The bed was very good but very noisy from the busy street leading to town. We were told there is never hot water for showers, and the breakfast consisted of 1 pancake, half an orange and 1/4 banana and a good cup of coffee. A bit small and basic. 
The staff was very friendly but it definitely didn't meet our expectations.
We stayed out of town (it's also far from the beach) so we could sleep in a quiet place but I didn't sleep well at all because of the street noise. 
I stayed one night in a busy hostel in town and there it was much more quiet....

just okay.

Stayed here for four nights at the end of a 5-month trip through south and central america. Stayed in a double room which was great and had good aircon, and the outdoor area was nice too.
A couple of glaring issues though:

It's a good 30 minute walk into town, and a 20 min plus walk to the beach, and is located by a huge main road in a total no-mans land that ends up being the worst of both worlds!

Also (and this isn't advertised anywhere until you've arrived and checked in) alcohol is completely banned on the premises- which is a shame if you're looking forward to a beer by the pool in the evening to cool down. Bizarre and frustrating as it means you have to head into town to have a drink. Why this isn't mentioned anywhere until after you arrive is completely beyond me!

One final thing- on our last evening we got in at 22:15 to find the gates locked & unopenable and no-one at reception. It took about 20 minutes of shouting and banging until we were finally allowed in by non-apologetic staff.

In summary- good facilities, rooms and pool, but bad location, slightly unfriendly atmosphere and bizarre prohibition which means I'm unlikely to recommend!

Nice facilities but booze banned!

The initial impression was lovely, but that's only on the surface.  The place is filthy, the toilet was broken,  they only allow ac after 8pm, the beds are rock hard, you have to pay to use the sheets & the staff walk around smoking all day. They only take pesos and most of the machines in the area are broken.  Our son became violently I'll after one night and they demanded we pay for all 4 nights of our booking before allowing us to take him to the clinic when though that isn't stated anywhere in their policy or on hostle world, they make up their own rules!

Horrible Experience,  don't stay here as a family!

It's sad to give this hostel such a bad rating of only two stars (Great place and location, friendly volunteers) but...! 
All in all I stayed about five nights, with a break of 1 night because I was kicked out by the system, which works a such: Lobo Inn doesn't care if guests which already stay at the hostel wish to stay longer. All beds are available over internet. I didn't pay early enough because I didn't have 180 Pesos at hand, but only Dollars and a credit card, which both they don't accept. The hostel at the other side of the street was completely booked out that night as well, so I decided to sleep for free at the beach - without wanting to take my heavy 50L backpack down to the sea, also for security reasons. I asked if I could let it in the hostel for the night, which was not allowed by the manager. So I had to ask the hostel just over the street (There, without any problem). Another mayor hassle is the bike policy. Lobo Inn lends free bikes (Which is great), but for guests who leave the bikes are no more available the day they depart, even when check out is at 11am, neither are they available after 0.30am. Also other people complained about this rules. To me the manager isn't easygoing and relaxed.

Be prepared for inflexibility - There is a "problem" in the management

The place is nice for a few nights, has plenty of available services like included bikes and a pristine pool. The breakfast could be a little better but its not that bad. I had an unpleasant experience with the staff manager when they randomly tested several keys on peoples lockers and got mine open and dived into my documents to then blame me for a lock they lost, compromising my credit cards and personal info, etc. The rest of the staff was friendly and helpful but the manager was rude and unprofessional when I demanded her not to touch my stuff again, wich made me leave the hostel. Heard this also happened to someone else. Just be careful with your personal belongings and you will be fine (get a combination lock maybe). Be wise when choosing your bike and get to the nearest beach in like 10 minutes. The place holds a nice vibe and has everything you need for a barbecue. All and all, its a good option if you are on a budget and are interested in nature-like spots for your trip.

Lobo Inn

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