Name: Tanik Tulum By Lockey
Address: La Veleta, Tulum, Tulum, Tulum, 77765, Mexico
Rating: 0

Smoke-free property

Terrace

Outdoor furniture

No elevators

General

Parking

Pets Not Allowed

Pets

Location

At the cottage

Tulum International Airport

Felipe Carrillo Puerto Airport

Xel-Ha Water Park

Coba Ruins

Xcaret Eco Theme Park

Tanik Tulum By Lockey

Tulum

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

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24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

It's a new apartment. Super clean and comfortable.

Very cozy apartment. Great and timely response from the landlord.

We had a private pool on our rooftop and an Infinity pool and the last floor. The hotel was perfect for our week stay. I was stressed because we didn’t get the information to check in early, it was about an hour before 4pm (check in time) and for two tourist with no internet it was stressing) we were two girls in our 20’s and it felt so secure. Communication was quick when we wrote them, and there’s a super nice guard working night shifts every day. The road to the hotel is not nice but it’s not the hotel fault and there’s a lil bit of construction around (around 8 am) (still not the hotel fault) I would give 10/10 to this hotel for the price and the commodities, I will go back!Also you’ll need a car to get there , it’s not fat from avenue tulum but if you walk it would be more than 30-40 minutes to get to the restaurants and all

The house is beautiful, enough space for a whole family and then plus, the swimming pool is good, the only drawback is that there is construction all around the property and the area is dirty.

The property was unique and the rooftop pool was very beautiful. It was slightly under kept but it was evident they were maintaining it and working on making it better and better everyday. It is in an area under development and construction, so it's a bit of a bumpy ride into the property and a fair distance from downtown Tulum. With that said it is quiet and I would recommend it to friends. The rooftop pool is the most perfect place to escape and unwind. Communication with the property management was fantastic.

Not easy to get to as the road is still being built. Didn't provide enough towels and was impossible to get in contact with anyone. The road to the property isn't paved and when it rains, it floods the huge potholes you'll have to drive around. Tried emailing the property, and got an automatic response back that the message couldn't be sent. It was noisy in the sense that the manager's dog (who was staying next door) would bark at all hours of the day and at night, it was a huge disturbance. Not a bad property overall, but the annoyances made the experience less enjoyable.

I loved the room. Very clean, quiet and pretty property, but the first night the power went out and didn't come back until the next day around 2pm. The road leading up to the property is definitely rough as there are a lot of construction and the area is very much underdeveloped. If you can look past that, it was worth the stay and I would return again. Hopefully it will be better the next time.

Overall it was a disaster living here. The place is in the middle of nowhere and the road is completely broken. Then we waited half an hour outside the building in heat as the main door was locked. The number toProperty was unreachable. Some delivery guy gave us access to the building. Then there was no reception. Somehow the management replied by saying that we should receive instructions to enter the room shortly but even after 4:00 pm after 1.5 hrs of waiting we were still waiting outside the room. They asked us what time we will be coming and we said 2 pm and the room wasn’t ready even after 4. They said they ask us to schedule cleaning, the actual check-in will be at 4. Even after 4 there were people cleaning our room. We were given access to the room at 4:30. Even then the room wasn’t clean. We just wanted to go in the pool & take shower after sweating for hours. The pool was filled with dead inspects and dirt so we asked them again to get that cleaned. Then we decided to just take the regular shower, the shower head was broken. They sent someone to fix that and clean the pool which took another 2 hrs with no privacy and noise. The private pool is a fraud, its so small and narrow that 2 people can’t stand next to each other in it. There’s no stairs to the pool infact its just a narrow pit filled with water. They provided us 2 towels for our entire trip, when we requested more , those were $15 USD for fresh towel. Overall the place is dirty, not managed properly & shady

Where do i start?!! I was on a girls trip with 4 other girls. We had planned this trip several months in advance & were super excited about it. The route to the property was super sketchy with all the development going on. No one knew where to direct us to this hotel. Upon arrival, the doors were locked. There was no front desk only janitors who were able to help some. They mentioned to get room access I should have been sent an email with instructions; I never received that. We were told that our reservation was lost.  After reaching Antoinette “the owner” she drove down to the property to provide help. She got in contact with the property mgt company who stated they would call me. They texted me and mentioned they were trying to see what happened with my reservation and look for availability. I wanted to speak to someone and not text. I deserved a call at the very least! I called property mgt and she refused to pick up the line. After demanding for a call back, property mgt text me they didn’t allow “calls from foreigners”. I was livid that this property mgt nor the owner were not trying to accommodate my party. While this was going on, the girls in my party we’re on the phone with Expedia looking for a new hotel. We also had a sunset cruise we had to reschedule for a later date. Although, this whole ordeal was Expedias fault the mgt of Tanik did absolutely nothing to help us. The owner and property mgt do not care for the guests. We will NEVER book here again!

Tanik Tulum By Lockey

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