Krystal Grand Cancun

11.6 kmfrom the city center

from 285 €

  • Krystal Grand Cancun
  • Krystal Grand Cancun
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  • Krystal Grand Cancun
  • Krystal Grand Cancun
  • Krystal Grand Cancun
  • Krystal Grand Cancun
  • Krystal Grand Cancun
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  • Krystal Grand Cancun
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  • Krystal Grand Cancun
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  • Krystal Grand Cancun

Excellent

8.0
Levente

What was good

Food and drink selection, staff, location.

What was bad

Check in was 1 hour, which is quite a shame.

Main amenities of the hotel

  • Free Internet
  • Parking
  • Suitable for children
  • Swimming Pool
  • Fitness centre

Location

  • Delphinus Dreams • 120 m
  • Forum Beach • 340 m
  • Playa Caracol • 500 m
  • Playa Chac Mool • 950 m
  • La Isla Shopping Mall • 3.5 km

Available rooms

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Location

Avenida Kukulkan, Blvd. Kukulcan km 8.5, Zona Hotelera, Cancun

  • What's nearby
  • Delphinus Dreams • 120 m
  • Forum Beach • 340 m
  • Playa Caracol • 500 m
  • Playa Chac Mool • 950 m
  • Places of interest
  • La Isla Shopping Mall • 3.5 km
  • Maya Cancun Museum • 3.8 km
  • Kukulcan Plaza • 4.4 km
  • Museo de Arte Popular Mexicano • 5.0 km
  • Playa Delfines • 9.0 km
  • El Rey Ruins • 9.0 km
  • Mercado 23 • 9.5 km
  • Wet n' Wild • 14.4 km
  • Airports
  • Cancun International Airport • 17.2 km

Description of the hotel

Location

The best kind of vacation is when you come somewhere new and it feels like home: apartment "Krystal Altitude Cancun" is located in Cancun. This apartment is located in 11 km from the city center. You can take a walk and explore the neighbourhood area of the apartment. Places nearby: Delphinus Dreams, Forum Beach and Playa Caracol.

At the apartment

Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.

If you travel by car, you can park in a parking zone. The following services are also available for the guests: a massage room, a sauna and a spa center. Guests who love doing sports will be able to enjoy a fitness center, a gym and a diving club. You can arrange a business meeting, a board meeting, and even a job interview as there is a conference hall.

Want to have an excursion? Consult the tour assistance desk of the apartment. The staff of the apartment will order a transfer for you. Accessibility: there is an elevator/lift. Additional services that the apartment offers to its guests: a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, car rental, a safe-deposit box and a concierge.

The staff of the apartment will be happy to talk to you in English and Spanish.

Room amenities

Guests will find the following in the room: a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Year of construction

1999

Year of renovation

2012

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms

295 rooms

What other amenities are there?

General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Private check-in/check-out

Rooms

  • Non-smoking rooms
  • Room service
  • Smoke Detector
  • Wardrobe/Closet

Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Services and amenities

  • Ironing

    paid for separately

  • Laundry

    paid for separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    paid for separately

  • Luggage storage

Meals

  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar

Internet

  • Free Wi-Fi
  • Internet

    paid for separately

Transfer

  • Car rental

    paid for separately

Languages Spoken

  • Spanish
  • English
  • Multi-language staff

Tourist services

  • Tour assistance

Recreation

  • Billiards
  • Picnic area
  • Sun Deck

Parking

  • Free parking

Pool and beach

  • Swimming pool
  • Outdoor pool
  • Water sport facilities
  • Pool facilities

Business

  • Business center
  • Event facilities
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Fitness facilities

Beauty and wellness

  • Massage

    paid for separately

  • Beauty services

    paid for separately

  • Sauna
  • Spa

    paid for separately

Kids

  • Babysitting and childcare
  • Children swimming pool

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00

Paid on the spot

Deposit
Deposit typePrice
-1000 MXN per room for the entire period of stay
Meals
Meal typePrice
Breakfast350 MXN per guest

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
In the absence of incidents and ordering additional services at the hotel, the deposit is returned upon departure.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Breakfast fee: between MXN 280.00 and MXN 350.00 per person (approximately).
The hotel has two buildings. Guests of The VIP rooms and suites are required to check-in in the Altitude building, and guests of the economy rooms are required to check-in in the Grand building.

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — MXNcard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
8.0

Excellent

Based on 9589 reviews from guests around the world

  • Cleanliness

    8,8

  • Hygiene products

  • Location

    8,7

  • Meals

    8,5

  • Value for money

    8,3

  • Room

    8,8

  • Service

    8,5

  • Wi-Fi quality

    10

Reviews
Krystal Grand Cancun