Name: OYO 1153 Heaven Hill Hotel 1
Address: 56C, Persiaran Camellia 4, Tanah Rata, Tanah Rata, Tanah Rata, Tanah Rata, 39000, Malaysia
Rating: 4

Shopping on site

Air conditioning

24-hour reception

Smoke-free property

Express check-in/check-out

Fire Extinguisher

General

Room service

Fridge

Smoke Detector

Cable TV

Hairdryer

Shower

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Accessibility

Coffee/tea for guests

Restaurant

Kitchen

Bottled water

Meals

Free Wi-Fi

Internet

English

Multi-language staff

Languages Spoken

Parking nearby

Parking

First Aid Kit

Beauty and wellness

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Ipoh Airport

OYO 1153 Heaven Hill Hotel 1

Tanah Rata

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

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35-beds

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37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Even though this was a budget hotel, the condition of the room was unacceptable. The bedding looked like it hadn’t been washed- stains all over. There were bugs crawling all over the bed and floor. Bathroom had a massive hole in the ceiling and was not clean. Very disappointing stay.

Disgusting room

We spent 3 nights at this hotel. The bedsheets were due for renewal as they were far from the white color they were supposed to have and there were marks on them. Also the towels were a bit ripped. The fan is enough as the temperatures don’t climb that high in the highlands. There are many rooms in the building so noise level will depend a lot on who is staying there at the same time. Staff is not super helpful or caring but okay. We also found a cockroach in the room.It was much cheaper than other accommodations though so our expectations were not high, but at least we would have expected clean towels and bedsheets.

Very basic room, don’t expect clean bedsheets

Got to use staircase while i have knee injury is not welcome.

We booked this on-line in a hurry and what a mistake.
The hotel were obvious not expecting us and I'm not sure that the room had even been cleaned!
The bed linen looked grubby (thank god for sleeping bag liners) the bathroom was filthy and still had a used bar of soap in it.
We stayed out of the room as much as possible for our two days and only went back to sleep. The man at reception was friendly but not often to be found.

Cheap and Dirty

We did get towels and shampoo which was great.  The bedsheets looked dirty and we used sleeping bag liners.  The room also smelt very damp .The rooms are not as good as the photos suggest.

Absolutely the worst hotel i have ever been. Pillows were soo dirty when you uncover it...Doors of the rook were unstable...Other clients just did not care that someone else is living here, they have been really noisy...Wierd people are accomodated here...Whole place (hotel) was so smell...Nobody were on reception, there were just some message call to this number...I am not a fancy guy, but definitely this was absolutely the nightmare!

Do not go there! DIRTY (nightmare)

after we got our refund from orchid we came here. this was a terrible stay, feel sorry for the employee who has to take care of everything. bathroom was the worst, has ants crawling. very scary and disgusting.

bad, but better than orchid nightmare

Did not enjoy our stay here. Staff were friendly but the room was not the best. The bed was ROCK hard and the noise from the street does not stop all night, so we had an awful nights sleep throughout our stay. There was also a strong smell of cigarettes. The bathroom was full of mould and damp.

Not great

Small Hotel, next to the main road. Noisy at night. Dirty and mildewed. Staff is more or less friendly but not often present. After our first night we recognized there are bedbugs. Blood on the bed sheet and we had many bites. Disgusting and painful. Don't go there.

Attention bedbugs/Bettwanzen

We arrived in Cameron Highlands after long day travelling & were directed to Heaven Hill by local tourist guide, wish he had directed us elsewhere.
 The room was clean enough, bed a bit hard, shower & toilet, worked , but leak on toilet, dripped all night. Shower room /toilet door a bit of a fiddle. Lights stopped working on last morning. 
  The worst thing was, as on main road, traffic until about 3am ,then starting again at 4am, oh what a racket, mopeds and cars , very noisy, very little sleep.
 Our advice, go somewhere else.

OYO 1153 Heaven Hill Hotel 1

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Meals

Internet

Languages Spoken

Parking

Beauty and wellness

Health and Safety Measures

Policies

Check-in terms and conditions

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