Name: D'hotel
Address: 335 , Jalan Ong Kim Wee, Malacca, Malacca, Malacca, 75300, Malaysia
Rating: 6

Shopping on site

Air conditioning

24-hour reception

Smoke-free property

Security guard

Newspapers

Gift shop

Express check-in/check-out

Television in lobby

Fire Extinguisher

General

Non-smoking rooms

Cable TV

Hairdryer

Shower/Bathtub

Shower

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Luggage storage

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer services

Transfer

English

Multi-language staff

Chinese

Languages Spoken

Bike rental

Recreation

Parking nearby

Parking

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Malacca International Airport

D'hotel

Malacca

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

1. U get what u pay.
2. Small room. Old type.
3. Toilet old type. Not clean. Lots of stained.
4. Pillow not up to hotel standard. 
5. Doorknob loose. 
6. No receptionist at the counter during my arrival.
8. Remote control for tv decoder not provided. 
9. Dont trust the photo from the hotel. Its really different in real. Doesnt really look a like.
10. They didnt provide any amenities
11. No place to hang your clothes
12. Wifi not functioning
13. I cant sleep well on the bed as my body feel ichi. 
14. Not a strategic location.
15. On a day of my arrival, before i arrive, the hotel asking me to bank in a deposit which i refuse as my booking was made online and stated no pre payment required. 
Overall, this hotel room is like a brothel. 

Dont be fool by the hotel photo

1. The bed sheets and blankets  have red colour watermark！ When we inform the worker they just simply said that all the bed sheets and blankets are the same and  pass you a white colour cover and they refuse to change a new bed sheets a d blankets for you! 
2. The wifi connection is bad !
3. The air conditioner is not functioning! When you identify the problem to the workers, they just put you to wait one hour  at the mid night to test the air conditioner before they change the room for you! 
4. Early morning keep knocking your door and wake you up just to take a remote control from your room!
5. The Indian receptionist who work and night shift talk with glasses super unfriendly and provide horrible service! 

After all this incident they never say “Sorry” at all! 

Cleanliness, facilities comfort and staff this four items shall not score more than one  !

This is the most terrible experience that I had in my life when staying in this hotel:-

I stayed for 2 nights and totally regretted! Rude staff I’ve ever met! Greeting me with ‘what??!’ I asked for parking she said..what parking?? No parking! Bathroom door not functioning. I need to sleep see the toilet. The mattress are thin, yellow sign and smelly. Compare picture with actual room are totally different! 

TERRIBLE AND BAD SERVICE HOTEL

The staff is friendly and provided directions to Jonker St. The room has modern renovation, although not much space to walk around. Good for a night or two to sleep. Location is a bit of a walk to Jonker St, especially when the streets are not pedestrian friendly. There is hot/cold water dispenser only on the ground floor kitchen. Overall a good choice for those on a budget.

Affordable stay.

I was on a working trip to Malacca and was looking at a place which is nearby the school to save the travelling time. A friend of mine introduced this place to me. I booked the hotel without looking at the reviews in tripadvisor. 
Looking at the photos posted, I thought it is a nice budget to stay but not till I checked in.
I called the hotel few days before the trip to check whether there is any parking space provided. The person who answered the phone was not in good mood, I presumed. His tone was not friendly.
On the day we checked in, the receptionist was not really friendly. There was no escalator, so we had to walk to the second floor by using the stairs. The door lock was loosen; there were ants in the room; there were stains on linen and bedsheet. I called to the front desk to ask for a room change. The answer that I got was : Your room is the best, we don't have any room for you. What we can do is to change your bedsheet and spray the mosquito/ insect spray. The cleaning lady came and helped us to change the linen and bedsheet. It was a difficult task for her as the bedsheets and linens that she brought over were all with minor and yellowish stains. We couldn't anything but to accept since I had paid for nights.
There was an awful smell from the bathroom which I believe it was from the drainage system.
Both of us had to bear with this condition for two nights. I couldn't sleep well even though I was exhausted. Initially I had booked another two nights for the following week via agoda.com but there wasn't charges yet. Under the free cancellation policy, I woke up at 1a.m. to cancel the booking.
I won't recommend this hotel as the hotel operator doesn't upkeep the hotel condition and they do not really understand the meaning of hospitality and friendliness. I understand that with the price that we pay for, we shouldn't ask for more. However, the cleanliness should be taken care of especially pest control.
If you do not mind with all these and you have tight budget, you can look for homestay which is really really near to Jonker Walk.


D'hotel

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