Name: Hakone Miyagino House
Address: 167-15 Miyagino, Hakone, Hakone, Hakone, 250-0401, Japan
Rating: 0

24-hour reception

Smoke-free property

No elevators

General

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Free parking

Parking

Pets Not Allowed

Pets

Location

At the guest house

Hakone Miyagino House

Hakone

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Hi,I am sorry to say that Expedia Group has cheated on us!!! I know these are harsh words but unfortunately this is the reality.We, a group of 5 friends, had decided to explore the Hakone on 24 & 25 July 2020. For our stay in Hakone, we decided to book our hotel from a reputed organization i.e. “Expedia group”.  On Expedia website we searched for an accommodation (single room) for 5 adults, and we got an offer for 18,182 JPY per night (with taxes it comes to 20,000 JPY). The payments / booking details are given below:-As can be seen in the details above that the booking is for a “Japanese Style Room for 5 Guests”.On 24th evening when we reached at hotel, we got a shock, when front desk staff at hotel reception told us to pay additional 13,000 JPY for the room. We tried to convey to the person at reception that we have booked the room for 5 persons from “Expedia” and the payment has already been made but she insisted that we need to make the additional payment. I paid additional 13,000 JPY. More than commercially, it was a mental harassment for all of us (Especially for me who had booked the hotel).I was under the impression that a reputed travel group such as “Expedia” does not trick their customers with such hidden charges but unfortunately what I experienced was totally different.  All in all this spoiled our whole trip.I expect you to look into the matter and let me know how you would be compensating us for all this suffering that we have gone through.

It's a good place for the week end. The host is a very kind person.

They didnt had hot water facility and the temperatura outside was 6 degree

No hot water, No one at reception

Real japan

Japanese style hotel and amenities. It's dated and shows wear and tear.

Some communication issues as limited English and was more difficult to reach then anticipated with heavy suitcases (up a steep hill, narrow street). Only one dinner option open in area.Otherwise was a nice room, clean etc

Adequate.

Really great spot to stay. Immaculately clean, orderly rooms. Owner is a friendly, personable gentleman. There was almost never any staff on-site so would be difficult for someone with any sort of needs.

The host(or owner) is very friendly and helpful. She came down looking for us when we have not reached. She recommended us the attractions and how to get there. She speaks chinese too!  A plus for us since we cant speak Japanese.

This is a beautiful place to stay. Very traditional.  The host was ultra-helpful.  The location is good once you've sorted out the buses (Gora is a very steep climb from the house - possible for a fit person without luggage in the daylight but very difficult in any other circumstance). Only one quibble.  There is a small kitchen area but no facilities for washing dishes etc and the hosts do not provide this service.

Recommended for the independent traveller

The hotel was being renovated and under construction. That would have been good to know prior to booking.

Hakone Miyagino House

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