Name: Hotel Floral Park
Address: Kottayam Medical College Bypass Rd, Muhamma, Muhamma, Muhamma, 686008, India
Rating: 4

24-hour reception

Elevator/lift

Currency exchange

General

Room service

Rooms

Laundry

Luggage storage

Services and amenities

Restaurant

Meals

Car rental

Transfer

Library

Recreation

Conference Hall

Business

Location

At the hotel

Cochin International Airport

Hotel Floral Park

Muhamma

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Had a wonderful time there, managers take special care of you.  If you stay there ask for Biju, AKA Mathew and he will give you great company and a tour of the place.

great stay

Today August 18 evening I went this place to have dinner,from the out side this hotel looks nice but service is horrible. I choose one table for my dinner and waiting for food ,waiter allow some one very stranger to share my table , it's very first experience from a star hotel. There is no manners ,and I strongly say local tea shops are better than this , THis kind of staff spoil all goodwill of hotel and the entire industry.it unforgettable bitter experience from floral Park hotel.

Worst experience in restaurant

From Bangalore we have booked two rooms 3 weeks prior to our visit. As we had planned to take our baby and parents, in-laws who are all senior citizens, we didn’t want any mess so we were in touch with the hotel receptionist almost 7 times in last two weeks to confirm that the rooms are blocked for the particular  date. Every time when we asked they told us that the rooms are blocked and confirmed the same. After we went all the way and landed there, we got surprised to hear that we have not booked any rooms. The person who was there in the reception was very hash and paid poor response. With the baby, elders and with all the luggage we had been left helpless. The reason he gave was really stupid that it was not he who attended those calls and some management change/some room surrender supposed to happen so he will not give any rooms. He shouted at us saying go and ask whoever attended those calls! 

Why the management let someone who does not have any knowledge on their management to attend the calls and let the customer to be the victim!
How was that possible that all the times when we called, some irrelevant person attended the call and confirmed our stay!

We ended up having an unpleasant experience with this third class hotel!

Hotel Floral Park

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General

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