Name: Hotel President
Address: 27 Police Line Rd, Jalandhar, Jalandhar, Jalandhar, 144002, India
Rating: 7

Computer

Elevator/lift

Smoking areas

Newspapers

Ticket assistance

Television in lobby

Terrace

Express check-in

Reception desk

General

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Restaurant

Snack bar

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking

Business center

Event facilities

Conference Hall

Business

Sauna

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Hotel President

Jalandhar

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I visited the hotel the hotel is neat and clean .the hotel restaurant experience here was very nice . The staff was extremely humble and kind . The ambiance of the restaurant was extremely nice .
The food was amazing . I have enjoyed a lot..thanks Kuldeep and yagraj ..Nad specially thanks sukhvinder ji ....

Dinner with family

I have visited the hotel with family. The overall experience here was very nice . The staff was extremely humble and kind . The ambiance of the restaurant was extremely nice . He provide us excellent service and food. Special thanks Mr Harish and Sukhvinder.... 
overall the experience here was 10/10

I have visited the hotel with fanily Nice hotel great central location friendly staff and very clean hotel food  was excellent 👌 👍 😀 😋 😊 😉  The Restaurent staff is very helpful and cortiues they are helpful .....Special thanks Sukhvinder ji for coparate ...

Family gettogether

The hotel is neat and clean. I have attended the meeting here the all over experience is excellent... The banquet service and food is very good. And the breakfast buffet is excellent... The restaurant staff is very helpful and quite.. Special thanks Mr Sukhvinder and Kaushal for provide such a friendly service... Thanks 🙏

Business meeting

Breakfast buffet is very good.......food is very delicious................................service was very good.................very nice ambiance in restaurant...................... . We are very happy..................hotel staff is very nice............

Grate food

Great experience with the restaurant . You must try the chicken seekh pao  and grilled chicken .

The ambience is also good and the tables are well laid out 

The service is quite prompt and the waiters enjoy talking about their specialities 

Recommended place to visit

Good GFTIs especially the chicken dishes

We like staff very good. Other services are good.                      The washroom was very bad and smelly.

I must say terriale staff no hospitality is there as i went for booking but mr ajay whois  dealing with us so rude that he did not entertain us properly i dont know what kind of ego they have 
I m not suggested to any one to go there 

Terrible hospitality

Heating system don’t work at all. Room I was staying in was mouldy and smelly , worst thing was I told hotel management about it and they didn’t bother acknowledging my complaint. Really bad experience total money wasted.

I made this booking at the very last moment directly through the Hotel Reservation as it was a very last minute plan and the entire Jalandhar's good hotels were full. So having no other option we had to book this as my family was travelling with my parents and my wife & 02 kids. But it was like a nightmare to stay at this hotel.

Arrived around afternoon to the hotel and was done a smooth check-in despite we had requested them for a inter-connecting room which we didn't got but I can understand that as it was a last minute booking. And i would say the hotel rooms are pretty decent.

But as the day passed, we got to know that there service is really bad. We ordered the food from outside and from the reception I got an information that I cannot order food from outside as it is not allowed, which they want us to buy the food from the hotel itself. Well I do travel to the different part of the world and I know the policies that yes if a person is ordering the food from outside, they are not allowed to have it it the hotel's public area like restaurant, bar or any public areas of the hotel. But none of the hotel says that you cannot get food from outside in the hotel. 

Well the cleanliness of the room was not that great also, but as we were not having any other option so had to compromise with the same. Even they were not having enough staff to deliver the service on time as well as whenever you request anything, it takes ages to get that.

In the night we thought that we will order the food from the Hotel only as a Room service and we called Room service and firstly we ordered few water bottles, believe us we had to call plenty of time to get the water bottles to our room and it took around 45 minutes just to get the water bottle.

Also we called room service to send someone to the room to discuss about the food order and I started calling for the same but as I mentioned that it took ages like more than 01 hour time to make them understand that we need to order the food and as we have some food order preferences, that's why we need someone to meet us in the room to discuss about the same so someone came with the water bottles after that much time to get our order. And we given them the order and we told them that please try to deliver the order priority as we have kids to feed as they are already sleepy as it is already late and due to there late response its getting more late. The food was delivered around the midnight time and till that time the kids were already sleepy, but as a parent we had made them awake so that they can have their dinner. The dinner which was made was an ok sort of food quality, I mean Punjab is always know for their food delicacies but this was just ok ok. 

Overall the service was pathetic  and I mean such a ridiculous service. Even it was our anniversary, but they have spoiled the entire trip of me and my family.

In the morning at the time of check-out we met their General manager and shared all the incident happened, but he was looking that he doesn't even cared about it and there was no sympathy at all. 

These are the points which I felt has to be taken care by the Senior Management of the Hotel as it is not good for the customer's point of view.

Hotel President

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Paid on the spot

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