Name: Hotel Shambala
Address: 4-22 Calle 5, Salento, Salento, Salento, 631020, Colombia
Rating: 8

24-hour reception

Smoke-free property

Terrace

General

Non-smoking rooms

Room service

Family room

Rooms

Luggage storage

Services and amenities

Snack bar

Meals

Internet access

Internet

Tour assistance

Tourist services

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Matecana International Airport

El Eden Airport

La Nubia Airport

Ibague Airport

Hotel Shambala

Salento

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The 6 of us arrived without booking and were really well taken care of. The rooms are simple (I wish the amenities were a little better) but clean and comfortable and the location of the hotel perfect. Close enough to the plaza but not too much so it is quiet at night. 
The highlight is the breakfast terrace overlooking the town and the food although limited is good and local. Adding fruit juices would be a good idea.

Really good

Indeed, this is not a luxurious hotel BUT the high quality of its service, really makes a difference. The hotel does not offer many amenities you have to be aware of this fact, however, it is always clean, in good conditions and the best of it is the service. The staff is always ready and eager to help guests. Specially, the reception lady, Yurany, She is always taking care of guests. A bad point of this hotel is that the walls are very, very thin, so you can know what is happening in the romm next to yours. Unfortunately, if there are noisy neighbours... well; not much sleep. The other negative point is that the hotel subcontracts a bakery in order to offer breakfast and the service of those people is just terrible. The word service for them does not exist. So, the reputation of the hotel could get affected by this bakery. However, I would return to this place because the service is excellent and the premises are always clean and comfortable.

Finest service

We stayed in the hotel for one night with the aim of sleeping over and having a nice shower. The positive points were friendly girls at the reception, nice breakfast and the location with the price.
However, negative points prevailed. The hotel claims there is a WiFi, yet the signal is so bad that the only place we could access it was in front of the front desk at the first floor (having a room on the 2nd). 
Besides, there was no hot water and when we notified the maintenance guy about that, he just refused helping saying “it should be hot”. 
And to top it up, the sound from outside didn’t let us sleep at all - from 2am until 6 there was a rooster screaming right at the window, while from 5 am the local church started ringing so loudly that thin walls of the room couldn’t help.

Not impressed

Stayed here today after walking in by chance looking for accommodation. We were the only ones staying in the hotel due to the fact it was just before the busy Colombian Xmas break.

Hotel was super clean, reasonably priced, staff were helpful & best of all it's 400m from the main plaza & Calle 4 where many of the shops, bars etc... are. 

Hotel Shambala

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