Name: Regent Hotel
Address: 3 Cavendish Place, Eastbourne Seafront, Eastbourne Seafront, Eastbourne Seafront, BN21 3EJ, United Kingdom
Rating: 5

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

No elevators

Reception desk

General

Family room

DVD Player

Flat-screen TV

Wardrobe/Closet

Linens

Rooms

Luggage storage

Services and amenities

Kettle

Meals

Free Wi-Fi

Internet access

Internet

Spanish

English

Italian

French

Languages Spoken

No parking

Parking

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Eastbourne Beach

Devonshire Park Theatre

Eastbourne Heritage Centre

Western Lawns

Princes Park

Fort Fun

Airport Brighton

London Gatwick Airport

Regent Hotel

Eastbourne Seafront

This was a perfectly good 2/3* hotel experience.
The location probably couldn't be much better, on the road opposite the pier and only a short walk from the train station and main shopping area.
We didn't expect much from this hotel so were pleasantly surprised.
We stayed in room 1 (family room) and room 2 (twin room).  The beds were especially nice, comfortable and clean.  The general cleanliness of the room was good.  
There were fridges in both rooms, and a microwave and additional cooking facilities in the family room but we didn't use them.  Our fridge did freeze our water though.  
My parents, in the family room, did notice some street noise but we weren't too disturbed.  Our shower had excellent power but the screen door did get jammed a little bit.

I would like to give a 4.5* - basic but good

Theprice was to much there was 1 dirty toilet and shower between 10 rooms. And no breakfast included.the place should be closed down.

We were met by a very pleasant young lady who gave us our key.A top floor room with a sea view..... you could see it between the hotels! Early morning sunshine into the room added bonus.Beds dated but comfy enough Shower was hot and basic did its job for us. Parking is a bit of a nightmare but it didn't detract from the stay.
Overall a basic value for money stay! its not a premier inn.

Basic and value for money

I booked this hotel for one night through Hotels.com as I was in Eastbourne for the tennis tournament. We arrived at the hotel early evening. No-one there. We rang the doorbell several times – nothing. I called the hotel number and was told some-on was on the way. He eventually arrived but didn't speak English. He called the owner and signed to me to speak with him. The owner was rude and shouted. He told me I had made a mistake and my booking was for the following evening. He was very insistent that I had the wrong night but I had the confirmation letter from Hotels.com which stated 28th June! We were clearly not getting a room. As the owner had us booked in for the following evening, I immediately cancelled my booking but only got half of my money back. We then had to find another hotel at 7pm in the evening when Eastbourne was packed with tennis spectators from the tournament and ended up paying considerably more than our booking at the Regent hotel.
 That said, the reception area was dirty and the whole place was rundown and had a stale smell. I dread to think what the rooms/bathrooms were like so in the end I was pleased not to stay there. However, I am appalled that Hotels.com have dismissed this incident with 'sorry to hear about this' and then quote the cancellation policy. Yes, I understood their cancellation policy but the only reason I was able to cancel was due to the owner booking me in (if he ever did) for the wrong night and certainly not the night I had booked or was stated on my confirmation letter. I would not advise anyone to book this hotel and I will certainly never book through Hotels.com again.

Do not book this hotel

We stay in the family room with our two teenage boys and the room accommodate us all. Had a very nice cup of tea!! We're definitely going back. The hotel was just by the Pier.

I stayed here with my wife for 3 nights (at £60 a night for the room. No breakfast with that). There is a lovely cafe just around the corner called "Amy's".
The first issue arriving at the hotel's main street at 9pm, on a Thursday, was parking. I waited 30 minutes for a space to be free. We then got a parking voucher from our hotel which allowed 24hr parking in many streets for £1. Our hotel staff were friendly throughout our experience.
Our room was basic. The bathroom floor tiling was not finished. The towels were tiny. The bedding sheets were wafer thin, one bedside light didn't work. A lot of dust on top of the wardrobe. A faint smell of old smoke throughout. Not wheel-chair accessible.
The shower pressure / heat was good. Ample toilet paper. The Tv worked well. Free WiFi throughout. CCTV throughout. We had a view of the sea (through a gap in the buildings). Very close to the sea front. 
A lot of these points are easy to rectify and I hope that this happens, as the hotel could be a premier location in the future. This is a lovely old building.

Basic, but no real complaints

Booked for two nights, stained mattress, stained pillows ,wires piled up dangerously on the floor, shared bathroom,  dirty toilet and shower. Lights didn't work. No way could we have slept on the bed. Walk in walked out.

KEEP WELL CLEAR OFF

We booked. When we arrived the guy showed us the room there had been a mistake and room was already occupied. He said he would upgrade us to another room. This was only just ok. I said we would prefer our money back and he told me that it would take a week. So we stayed he charged me an extra 10 pound because it was a better room and then after I got stroppie he said he would not charge me another 10 pound deposit for the key... just avoid this dump it's over priced and run down.

A dump avoid

Ok, it's cheap, which means basic! No bar or restaurant on site and hotel is slightly tired. BUT, it was right on the sea front, we had a sea view and the room was clean. One bedside lamp wasn't working but we're not that fussy. There was a tv in the room with all freeview channels which worked fine. Shower worked perfectly and the water pressure was better than I get at home. In fact it dug into my back so much that I jumped forward and head butted the shower door! They only seem to supply 1 toilet roll so as we were there for 2 nights we went and bought more, and the bath towels provided were the size of a postage stamp so I'd bring your own. My partner did so he was fine but I did not! There's no parking on site but there's an NCP 2 roads down which charges £5.10 per 24 hours so pretty reasonable. Like I say, the Regent is basic but cheap and clean

Regent Hotel

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