Name: The Burlington Hotel
Address: Grand Parade, Eastbourne Seafront, Eastbourne Seafront, Eastbourne Seafront, BN21 3YN, United Kingdom
Rating: 7

24-hour reception

Smoke-free property

Heating

General

Non-smoking rooms

Room service

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Diet menu (on request)

Breakfast

Restaurant

Snack bar

Packed Lunches

Meals

Free Wi-Fi

Internet access

Internet

No parking

Parking

Next to the beach

Pool and beach

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Eastbourne Beach

Devonshire Park Theatre

Eastbourne Heritage Centre

Western Lawns

Princes Park

Airport Brighton

London Gatwick Airport

The Burlington Hotel

Eastbourne Seafront

Very outdated hotel. My original room was filthy, windows full of mould, mattress made me itch at night, TV wasn't working. Was moved to another room where it was full of dust. Previous guest left hotdogs in the desk drawer so it clearly wasn't cleaned properly, the toilet had #2 stains around the rim, mould behind the radiator and the window pane had wood rotting. Staff are impolite, lack basic customer service. Was told I'd be refunded for two extra nights that I booked and was refused in the end. Avoid this hotel. You'd get better service in prison.

As expected tired Victorian Hotel but we had a superior sea view room which was nice except stains on the newly refurbished room were not cleaned. Great sea views of the pier.

A nice 2 day break.

Staff were very friendly and helpful and the parking round the back of the hotel was good with plenty of space. The room was a little disappointing. The room was a reasonable size for 2 people but the bathroom was so small. It had a good size shower and nice mirror over the hand basin but I'm not overweight and sitting on the loo my elbows were touching the wall and shower glass.  Anyone with any kind of minor disabilities will find the loo difficult to use. There is a double loo roll holder fixed to the wall which got in the way when standing and moving to the hand basin. The bed was very hard and low too.Overall it was a bit disappointing but the staff are good, the breakfast basic but with a good choice of hot and cold food and the location is very good right on the front and near the pier. I reviewed the Burlington hotel last year and said it was a little tired looking, and I couldn't see any major improvements just a bit of painting here and there.

A good cheap hotel.

The hotel is old and needs a lot of repairs. When we arrived and went to our room there was plaster hanging off the wall and ceiling. The curtains was hanging of the rail. We went straight back to reception and asked to be moved. They gave us another room. In the second room the window did not close properly and the room was cold. You could hear the traffic and the waves through the closed window. The walls had marks and dirt on them and when we tried having a shower the bath filled up and the shower had no pressure. When emptying the bath the bath room floor flooded. The toilet seat lid fell of. There was mould on the wall.  There was a good variety of breakfast but the cooked food was not hot. There is a car park at the back of the hotel which is a bonus but cost you £6 a night extra. When we returned back to the hotel late on Saturday night the car park was full and we had no where to park after paying for a space. The floor boards creak in the room and the corridor outside our room. Which I accepted as it is an old hotel. But when you can hear other guest at 6am walking past your room is not acceptable. Would I recommend this hotel, no. We paid nearly a £100 a night I was not expecting a lot. But general repairs and maintenance should be done. All the staff where polite and friendly.

The building is too old. Squicky floors, poor noise insulation. The windows do not seal properly and the room became cold instantly. Some windows are extra "insulated" with toilet paper. Many surfaces were dusty and corners full of webs. Felt more like a care home than a hotel. The good thing is that it is cheap (for a reason).

Had a lovely couple of days. Staff very friendly. Room was lovely and clean but the bathroom was a bit dated but that made no difference to the stay. Food was above average. We would happily stay again

The Burlington Hotel

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Available rooms

Location

Description of the hotel

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Check-in terms and conditions

Paid on the spot

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