Name: Premier Inn Cardiff North
Address: Pentwyn Road, Cardiff, Cardiff, Cardiff, CF23 7XH, United Kingdom
Rating: 7

24-hour reception

Elevator/lift

Smoke-free property

Heating

General

Non-smoking rooms

Family room

Rooms

Accessibility features

Accessibility

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Event facilities

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Cardiff Airport

Bristol Airport

Premier Inn Cardiff North

Cardiff

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Our experience was mostly positive. It was a Premier Inn so you aren’t expecting it to be really fancy but it was a great price, even for a premier inn, and really not bad. The lobby was nicely decorated and the family room was perfectly comfortable and reasonably sized. We slept well. The breakfast- again, not really fancy but good.

The only downsides were that the carpark was really full. There was literally one space left which we took, and it was really small and far from the hotel entrance. I don’t know what we’d have done if there hadn’t been that space. Lots of people were drinking in the lobby bar (Thursday evening) so probably using the spaces as it was quiet when we left the following morning. Also, there were no staff on reception and it was self check in. This was efficient at the time but caused problems later on. We followed the instructions but one of our key cards ended up not working and my husband was trapped in the lobby unable to get up to our room (I was in the room) with no staff to help, so I had to come down and help- at least the other key worked!

Good value premier inn

We have stayed here a few times now and it’s a firm favourite when we are in the Cardiff area.

Plenty of parking, friendly and helpful staff, good food options and the rooms are modern/clean and tidy and we always get a good nights sleep.

Great Location and Service

Visited hotel as a base for meeting friends and family over two days. Internally one of the best Premier Inns we have stayed at. However the parking set up run by an independent contractor was unclear and resulted in an £85 fine which ruined the ambience of the stay, especially as local staff could do nothing but sympathise. If you have a larger than average car do not stay at this venue. Value for money compromised by outrageous fine.

Great hotel ruined by dismal parking

We stayed for a night whilst visiting family at Christmas.  The Staff couldn't have been more helpful and the bar area was great. We had great cocktails sitting in the newly refurbished lounge area. An unexpected lovely stay. Would definitely stay here rather than in town in future. 

Great staff and bar area

Spent 10 days at Cardiff north premier inn.
Firstly, got some great nights of sleep which is perfect when grafting all day.
I also found the reception/bar/restaurant very cozy and welcoming.
All the staff were friendly:
Leanne
Emma
Kyla
Etc.
Everytime I ate in the restaurant, the food was tasty and the staff were all so friendly I truly felt like I've been eating there for years they remembered my name and could remeber what I ordered and were very accommodating.

A very wholesome, relaxing time

We were delighted by the room, and the friendliness of the staff on arrival.  The hotel was under renovation but this did not affect our stay.
As the restaurant was under renovation there was no breakfast.  However they specified there was a "free breakfast of tea/coffee, fruit and pastries", this implied a continental style breakfast so we found that acceptable to feed our young kids.  Unfortunately on the morning it was not the case, and there was a permanent sign in the kitchen to say that the pastries had run out (due to unprecedented demand - its questionable whether demand can be unprecedented when you know your hotel occupancy).  There was only coffee and very green bananas (at 7.45am).  
When we raised our concerns in reception, we were initially told "very sorry the hotel is under renovation and there is no breakfast", which was acceptable.  Then a second member of staff intervened to say there is free breakfast of coffee and fruit.  When I pointed out the children cant drink coffee, the story changed to a supplier issue that morning not delivering 22 boxes of pastries.  The inconsistencies suggested that story was not entirely true which was most annoying.
It was clear that there was no intention to provide a breakfast due to the renovation, which is absolutely fine.  Its best to just advise customers of the reality rather than implying that there is a service not being delivered.  Perhaps Premier has to be seen to offer a breakfast to maintain its star rating or something, but the reality is different.  


Under renovation - but a nice stay - be honest to customers that is no breakfast.

The lady at the desk asked me for ID, which any other hotel has never asked me for. She also asked for my nationality? I was born and raised here and it's none of her business to ask me such racist questions.

Racist Staff Member

We were happy to find a premier inn near where we needed to be. Had a lovely stay. Very quiet at night. Room had what we wanted tea and coffee machines. Happy to come back. We couldn’t have breakfast as they were doing the restaurant and refurbishing but it will be a great experience with this too. Everything was as it should be. The night staff was helpful when we needed something. 


Relaxing stress free experience

If you are looking for an affordable trip to Cardiff this is a great choice.
Whilst not located in centre it is easily accessible by public transport and offres free parking.
Unfortunately during our stay the restaurant was not open (due to refurbishment works) - the only downside as I am a great fan of the Premier Inn breakfast.
Otherwise great value!!

CARDIFF ON AN AFFORDABLE BUDGET

I've been meaning to write this review for a long time as I was very impressed with the Premier Inn Cardiff North. I stayed here for over a month. I initially chose it as it had been refurbished. The rooms were very nice - I stayed in a few. Room 226 I really liked as it was tucked away with a good view. The refurbishment was excellently done. Everything was clean and fresh and the bed was very comfortable. The bathroom was great - clean and modern. Things like tea/coffee/milk were topped up regularly. Unfortunately I wasn't there when the restaurant was open but I'm hoping to go back in March to experience it. 

The main thing I loved about the place though was the staff. Each and everyone was pleasant, polite and professional plus friendly. They really are an asset to the company as they often went above and beyond. I can't thank them enough for making my stay there so good and I'm looking forward to going back and seeing some familiar faces. Wishing them all the best with the new restaurant.

Premier Inn Cardiff North

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