Name: Premier Inn Cambridge North (Girton)
Address: Huntingdon Road Girton,Huntingdon Road, Cambridge, Cambridge, Cambridge, CB3 0DL, United Kingdom
Rating: 8

Air conditioning

24-hour reception

General

Rooms

Wheelchair Accessible

Accessibility

Restaurant

Meals

Wi-Fi

Internet access

Internet

Parking

Location

At the hotel

Room amenities

Ascension Parish Burial Ground

Murray Edwards College

Lucy Cavendish College

Beth Shalom Reform Synagogue

Christ's Fellows' Gardens

Cambridge Airport

London Stansted Airport

London Luton Airport

Premier Inn Cambridge North (Girton)

Cambridge

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Cannot fault the room or reception staff. Plenty of free car parking and easy to find. I would not recommend eating at the attached Beefeater, we found the food of poor quality and portion size small. We took advantage of the evening meal deal but it was not worth it and the breakfast is not unlimited as it claims. It is table service and have to state how many sausages, slices of back etc you want and that is it. I am use to buffet style where you can help your self rather than having to make a one of decision.

Hotel brilliant, attached restaurant poor

Upon entering our room we noticed an unacceptable strong smell of chemical which was like mothballs. It was so strong it made us leave the room straightaway! Reception informed us that we could not change rooms as the hotel was fully booked but did offer a solution of pumping an extremely strong air freshener in the room. We would not be able to access the room for an hour afterwards. The combination of these 2 chemical smells was not acceptable, especially with reactive airways. We googled the mothball smell and decided in the interests of health we would not be staying in the room. We asked the receptionist if we could transfer to another Premier Inn nearby as there were no other rooms in this hotel but she informed us that this could not be done. Also, a refund could not be offered. We had no option but to purchase accommodation elsewhere on a last minute booking rate. Totally unacceptable as none of this was our fault at all, the smell was potentially toxic. 

Terrible chemical smell in the room

We were attending a funeral close by so booked two rooms only a week in advance... I was shocked at the price of £290 for the rooms plus 2 continental and 1 cooked breakfast.... This was the most expensive Premier Inn we have ever stayed in... Yet the room was very basic, no tray for the tea and coffee, so nowhere to put dirty teaspoons after stirring the tea/coffee... No tissues just loo paper.... No toilet brush.... Slow running drain in wash basin.... Toilet very slow and needed flushing more than once to look clean.... I mentioned to reception and was told all rooms are like that as the plumbing is old! ..... Come on Premier Inn why are you charging top whack for a very basic room??
Beefeater was good and staff very accommodating for evening meal when 7 of us turned up without a booking!

Disappointed!

Arrived and was directed to our room by a polite young lady. First impression was that I had booked an accessible Family room due to mobility issues  but was allocated a 1st floor twin room! Checking on line this is a cheaper room so will be taking that up with the booking team on Monday. Very cold in the room and when we enquired, was told that there issues with a leak so heating was being repaired. It came on at around 7pm.
The attached Beefeater restaurant was also affected by the rain related leak/flood so areas of the restaurant were out of service. Initially was told that as we had no booking there was no table available although that was quickly changed when I said we had not been asked to book a table when making the hotel reservation, and we were taken to a table. The first 2 items I tried ordering were unavailable so as a vegetarian was left with the option of a salad which was not ideal. However; the table server was a delight but was clearly feeling the stress of having dealt with disgruntled customers for several hours. Will I stay here again? Probably not. Would I recommend the restaurant. Absolutely not. This the 3rd time we have used it recently and found a restricted menu. The reason for continued customer is convenience of location close to Family and the M11. This will have to be reconsidered with such a poor standard of service today!

Sadly lacking

Brilliant stay from start to finish. Room was large and clean, you can always guarantee a good nights sleep with premier inn! 

Breakfast was great, they advise to prebook but I was the only one there. Julian was the member of staff on duty and he was brilliant and couldn’t do any more to help. I have an allergy and he ensured I had everything I needed.

Parking was not a problem with lots of spaces available. There’s a nearby Sainsbury’s if needed. 

When I’m back in the area I’ll definitely stay here again.

Great stay with friendly service

Really friendly greeting on arrival. The team on reception were outstanding. The room was just what we expect from Premier Inn. Plenty of space and clean. 
The only place that let the hotel down was the attached Beefeater restaurant. The service was so slow on the first night that we waited an hour for our food. In fairness when the food arrived it was fine.,
Breakfast was slightly better, and the hot option was cooked to order, which is quite refreshing in this day and age of buffet breakfasts.

Fantastic Team on Reception.

Standard stay at a premier in. The staff were friendly and helpful. There was no signal at all for me inside the hotel, so the fact that the wifi didn't work was frustrating. The room was clean and comfortable.

Friendly staff but unfortunate that wifi didn't work at all.

Mobile phone and free WiFi unavailable most of the time. Purchased 'ultimate wifi' which was much better but only worked on 3 devices with no way to switch. Newer rooms had non opening windows which were very claustrophobic and made it difficult to regulate temperature. In general the air felt stale and too hot. Limited provision to charge our electric car and very expensive. General quality of rooms OK, with great shower in newer room. Staff were very helpful and tried hard to sort issues, especially the receptionist Tatenda.

Great staff, claustrophobic building, poor connectivity.

PROs
General security of the property.
Convenient that the Beefeater restaurant is next door.
A very comfortable bed.
Easy to set up the Firestick on the ultimate Wi-Fi (should be free imo).
Provided a ground floor room as requested.
CONs
The room feels “tired”. (Room 6)
The air conditioning was not very responsive, or at least the controls didn’t give the flexibility desired.
The windows could be opened (good for getting fresh air in the room), but could not be locked shut, just pulled to.
Biggest fault, only one USB port in the room, and low power at that. No a/c socket on one side of bed so using a USB adaptor was not an option.
USB provision could very easily be rectified by changing the 13amp socket panels with ones that incorporate a couple of USB sockets. £10 a socket maybe, cheap solution.


Room for improvement

The room was comfortable and it contained everything I expected for the trip. The staff were friendly and accomodating as well, they made my sister and I feel instantly welcomed. There was plenty of room to park and parking was free, which was essential for the trip that we were on so that was very pleasing and it wasn't too far away from central cambridge so it was not isolating or difficult to find, which is definitley a positive! However, the cleanliness and quality of the inn was definitely questionable. Both my sister and I required the use of a functioning bathroom but we encountered quite a few issues, particularly with the toilet. The toilet did not flush well and would take a very long time to refill only to refuse to flush on the next attempt! The bin was also very small and did not fit much in it, which, being a woman, was rather inconvenient. There also was a strange smell in the bathroom- it seemed as it it was coming from the shower curtain- and the toilet not flushing did not make that smell any better. As my sister has autism, this did not help to ease the anxiety she already felt being away from home and made us question if there were any other parts of the room that were not fully hygeinic. The bed sheets appeared to be clean, although both of us have come away from our trip with bug bites (this might be from the extenisve walking we did though). My final comment is the wifi. It was appalling so I paid for the ultimate wifi, which was not much better. It continuously kicked me off and was very slow, I wondered why I even bothered paying the £5! Overall, the stay was not as luxurious as other primier inns I have stayed at but I did enjoy my stay and the staff were very polite and friendly when I mentioned these issues to them at the end of our stay. 

Premier Inn Cambridge North (Girton)

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