Name: Island Hotel
Address: 5 Beach Road, Warner Beach, Warner Beach, Warner Beach, 4053, South Africa
Rating: 6

24-hour reception

Garden

No elevators

General

Laundry

Services and amenities

Coffee/tea for guests

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Pets Not Allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

King Shaka International Airport

Island Hotel

Warner Beach

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The staff was friendly and nice from security guard at the gate to the receptionist the rooms were neat and clean safe parking in a quite area and very close to the beach ⛱️ looking forward for another stay at Hotel when I visit Durban South Coast again.

Their staff was friendly from to the security guy to reception and the room was neat and clean.

Service was the best and cleaning staff worked hard for my stay besides wifi was on and off, the place need to up their standard on catering other than that their staff is the best especially the lady called Nandipha is the face of that Hotel 100% of her commitment is there

Not bad experience at all

Mutton bunnies, grey curry, no taste, unless bitter is deemed a taste. The Island hotel bunnies of yester year will be embarrassed to be served from the same location. Advice to future patrons, dont think this is the same Islands and go there, u will be disappointed.

Worst food, grey curry

I booked before arriving at the hotel. When I got there, they told me my booking hasn't come through but the money credited into my account, till today I have not receive my money back, I had to pay again at the hotel because it was already late,

Very bad

The reception was of no help in checking our booking. Ignored us and it was xtremely frustrating yet the booking was Co firmed but she didn't check with the lodge of our names are in the list rather said she can't help if she dotn get an email from hotel. Com. No towels was given at the lodge. When I got to. The lodge to Chek my booking the male guy didn't even ask for my name saying he can't help etc until about 10.minute later he asked what's your name then said there's your name on the list. Breakfast was a disaster. The tea came after the food and you don't have a choice in the breakfast it what they give you. Spicy chilli sausages is not everyones delight. The staff and professional lacked I wouldn't go bacs k to stay there

Very poor

The stay was really pleasant. But a few things the hotel can work on such as the aircorn in the room not working. The wifi only works if you are at reception not in the room as advertised, and the tv only plays 4 channels 1 2 e and Supersport.

Room for improvement

The room allocate had an odour . We asked to be moved. The Wifi was not accessible i n the room . The breakfast area was lacked any ambiance.  Sugar was served in a disposable cup. The room had 1 teabag and no teaspoons.

Unsatisfactory

firstly there is no porter to help you with your luggage.
the receptionist is very rude.
the rooms are not very clean 
the aircons dont work.
the car park floods and my car has been written of .
there are no managers present,
they donot have extra towels
when you ask staff what do you do if there is a fire and you need to use the phone in an emergency ,they said"we will let the place burn "
this has been the worst experience of my life.

the worst place i have ever been to

The lodge rooms are old. Needs to be refurbished. Smells stale as you enter the rooms.Old carpets on stairs.Place is noisy for family outing.

Island hotel management is not honest when I was offered something totally different from what is advertised for customer attraction. Secondly I booked 2 x rooms with a double bed, guess what! I was offered 2 x single beds in each room with dirty linens and bad smell. As a result I spent one night instead of two. In other words I was robbed my pleasure. Island hotel doesn't meet the standards that is appearing to be. This is discrediting hotels.com which is doing a marketing business for this hotel. I ask myself how many people that passes through this experience day by day. Hotels.com must act now to condemn this because it is tarnishing the name of hotels.com. this is not good for a hospitality business.

Island Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Services and amenities

Meals

Internet

Parking

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Additional information

Payment