from 201 €
Excellent
What was bad
Service is crap
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ulitsa Achipsinskaya 16, Krasnaya Polyana
Location
Polyana Grand Hotel is located in Krasnaya Polyana. The hotel is located next to cable cars and ski slopes.
At the hotel
The hotel has 413 suites and 16 cottages available for guests.
The hotel has a year-round outdoor sports pool with a length of 50 m. It offers views of the mountain peaks. There is also a year-round indoor pool with a length of 25 m and Finnish saunas.
Professional teachers work with kids in children's clubs. Parents can only enjoy their vacation together.
The hotel's awards
2022
Ostrovok Guests' Choice
2023
Ostrovok Guests' Choice
Facts about the hotel
Year of construction
2007
Type of electrical socket
Type C
220 V / 50 Hz
Type C
(grounded)
220 V / 50 Hz
Number of rooms and floors
413 rooms • 7 floors
paid for separately
paid for separately
paid for separately
paid for separately
paid for separately
paid for separately
paid for separately
paid for separately
paid for separately
paid for separately
paid for separately
paid for separately
paid for separately
Check-in |
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15:00 – 00:00 |
Check-out |
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Until 12:00 |
Maximum number | Price |
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Must be clarified on the spot | Must be clarified on the spot |
Maximum number | Price |
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Must be clarified on the spot | 3000 RUB per guest per night |
Location | Price |
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to be clarified on the spot | 300 RUB per each vehicle per night |
Destination | Price |
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Airport | 2200 RUB |
If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All agreements are only made between you and the hotel. |
Russian citizens must have an original Russian passport upon arrival. From 06.12.2024 car travelling in the Polana 1389 Hotel and Spa is possible only with winter tyres. It is forbidden to drive through the checkpoint to the Polyana 1389 Hotel and Spa.
The resort fee is charged from the second night of your stay.
It is possible to provide one extra bed in the room (for an adult or a child from 5 to 11 years old inclusive). The cost is calculated individually upon request at the hotel.
Parking services at the resort are paid for guests. Parking is provided in a multi-level parking lot next to the Grand Hotel Polyana. Guests can return to the hotel on foot or by using an electric car. Depending on the season, a shuttle runs.
Planned schedule of closure of the Gazprom Polyana Resort ropeways for routine maintenance:
Psekhako II-A2 - from 04.10.2024 to 19.10.2024; from 05.11.2024 to 20.11.2024; from 05.12.2024 to 13.12.2024;
Psekhako - D/B - from 01.10.2024 to 02.10.2024; from 04.10.2024 to 19.10.2024; from 05.11.2024 to 13.12.2024;
Psekhako-N - from 20.10.2024 to 13.12.2024;
Psekhako II-A3 - from 01.10.2024 to 22.10.2024; from 05.11.2024 to 13.12.2024;
K1-K5 - from 05.11.2024 to 13.12.2024.
Depending on weather conditions, the dates of routine maintenance works may be adjusted.
Commercial operation of the ropeways may be suspended due to weather conditions.
Cable car operating hours at Gazprom Polyana Resort:
In the winter season of 2024-2025 for skiing and walking.
From 12.25.24 to 03.31.25, travel for non-resident guests to the Psekhako plateau, through checkpoint No. 5, to the Polyana 1389 Hotel and Spa Resort is not provided.
Until 12.25.24 and from 04.01.25, travel for non-residents is carried out according to the current price list, currently RUB 8000.00 per car.
Guests can go up on the cable car. Tickets are purchased on the website, at the terminal or at the ticket office.
Resident guests can use the parking service for their personal car, at the Polyana 1389 Hotel and Spa Resort. The cost is RUB 300.00 per day per car. Payment at the reception desk.
Guests can use the cable car to enter the Polyana 1389 Hotel and Spa Resort for free using confirmation or by last name/passport.
A taxi for checking in guests can also take them to the Polyana 1389 Hotel and Spa Resort reception desk. The taxi driver and guests must contact the receptionist to arrange their departure. |
In cash | By bank card |
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In the currency of the hotel — RUB |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
Excellent
Based on 769 reviews from guests around the world
Cleanliness
8,6
Hygiene products
10
Location
8,7
Meals
9,3
Value for money
7,1
Room
8,1
Service
8,3
Wi-Fi quality
8,8
Registered service mark in the European Union