Name: Waterfront Hotel Amsterdam
Address: Singel 458, Amsterdam, Amsterdam, Amsterdam, 1017 AW, Netherlands
Rating: 5

Internet access

Internet

Location

Rokin

Vijzelgracht

Nieuwmarkt

Grachtengordel

Flower Market

Munt Tower

Royal Palace

Dam Square

New Church

Homomonument

Stopera

Westerkerk

Rijksmuseum

Waterlooplein

Anne Frank House

Oude Kerk

Beurs van Berlage

Heineken Experience

Van Gogh Museum

Stedelijk Museum

Vondelpark

Central station

NEMO Science Museum

Artis Zoo

Amsterdam Airport Schiphol

Viewpoint Groot Hoogwaak

Museum Engelandvaarders

Offem

Beach Noordwijk aan Zee

Rotterdam The Hague Airport

Arboretum Trompenburg

Stadhuis

Beurs World Trade Center

De Doelen

Rotterdam City Theatre

Maritime Museum

Railz Miniworld

Blijdorp Zoo

Witte de Withstraat

Sonneveld House

Boijmans Van Beuningen Museum

Erasmus Bridge

Netherlands Architecture Institute

Kunsthal Rotterdam

Wereldmuseum Rotterdam

Nederlands Fotomuseum

Euromast

Waterfront Hotel Amsterdam

Amsterdam

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

This is in a great location, walking distance to everything. The room was really clean. I would highly recommend this place. There is steep steps up to the room bare in mind if you have a lot of luggage, not for families right next door to a club which I didn’t find too loud at all considering, no louder than staying anywhere in the city centre. 

Only negative is that we went in January and the room was very cold at night. 

Clean comfortable and cheap 

Perfect place to stay in the centre of Amsterdam. Room was clean and secure, there is noise from the club next door but nothing that isn’t to be expected when you stay in the centre of a busy city. Beds were comfortable. The stairs are VERY steep so be conscious of that if you have a lot of luggage, otherwise I completely recommend. The only downside is there needs to be another mirror not just 1 in the bathroom. 

Cheap, comfortable & clean

When first arriving the first impressions was that I had been scammed. We arrived to a building site which at first we walked past five times not knowing it was the hotel. There was no reception due to building works being carried out and no number to contact that worked. Luckily as we was about to leave a member of staff turned up and told us the check in desk was opposite the hotel due to works being carried out. When we were handed our first set of keys we went to a room on the first floor and the room was horrendous. A cloth had never seen that room since the last check out. From travelling over nine hours this was not an ideal way to start away trip. We went back to complain about the works and the room to then to be told due to storms which we did see on the news the roof was ruined so had to be redone and the cleaner had informed them that she had clean that certain room which obviously was incorrect. With doing the roof they decided to do the ground floor at the same time which makes sense business wise. When we got a new room it was spotless and definitely what we paid for. Apart from setting of fire alarm due to steam from shower as there was no door on bathroom due to layout. (Open windows) yes this hotel has very steep steps so I do not recommend climbing after a few drinks or for people with a disability. But I would recommend this hotel    As the current owners only took over a few months ago and are doing there best to keep going with building works going on.Once completed it will be a great place to stay as the location is fantastic too.

Don't judge on first impressions

Our room was nothing like advertised - do not believe the pictures, it was very dark and in my opinion outdated. Relatively clean. Great location. Nothing to write home about. Check in is a 5 minute walk away and no staff on site. 

Pictures are deceiving 

Booked this hotel for my daughter and friends through BOOKING.COM. on arrival at the hotel they were unable to get into the hotel despite my emailing them more than once with their time of arrival, which was about 11.00pm not to late in the day really. Instead had my 20 year old daughter in a manic panic because she couldn't check in to the hotel. I had to ring BOOKING.COM's London office and still no joy. Eventually they did get in. Hotel was average. When I made the reservation  the BOOKING.COM said we would get 10% refund when the booking had been paid for and they had stayed at the hotel, what a nightmare trying to get back £43.84. Have made a number of calls trying to sort out the refund and every call makes a different excuse. Every time I think they have it sorted but so far no luck.

Nightmare

The pictures look great, but the room you get is far from what you expect. From the beginning, the hallway has marks on the wall, the floor is dirty. After a rather complex process of getting access to the building arriving at night with a closed reception (which was explained in an email before hand) we headed up the very narrow and steep staircase - no elevator, so not suitable for anyone without a strong pair of legs. We opened the door to our room and the door pretty much hits into the bed. There is hardly enough room to walk around the bed. The sheets were clean, but there was a lot of dust and dirt on the floor - the cleaners must have done a very quick job. The view out of the back was terrible, a graffiti covered wall and AC units.

Now, the worst bit was the fact that it shares a wall with the Supperclub. This was not mentioned in the hotel description. Considering they have ear plugs on the reception desk, the owners/managers know that the noise is an issue. My partner and I spent 2 nights, one night the club was open until 2am, the next night it was open until midnight. Both nights the noise was unbearable... The bass and low frequencies could be felt in the bones and rib cage. I have been to my fair share of very loud nightclubs, but I have never felt like I am sleeping in one. The Flower Market Hotel is just like that. I mentioned my dissatisfaction to the manager on reception on the first morning and negotiated a discount (about 20%) As trying to find a decent hotel with a few hours notice would prove a headache during a get away with my lady, moving hotel wasn't and option. I would have preferred to see a mention of the night club in the hotel description / booking email. If I knew this, I wouldn't have paid good money for a tiny and poorly cleaned room next to a huge sound system! Transparency is vital in the competitive market of Amsterdam hotels.

An overwhelming let down - Next door to a night club

There’s no reception, some one from the nearby office may meet you to take you to your room. The stairs are very steep, access is very poor. The higher you climb the warmer it gets. I was unfortunate enough to be staying on the top floor. Bin was never changed, towels changed once. Stayed during a very mild time - no aircon. Requested a fan, staff said they would look and buy one - that never happened. If you stay in room 10 you might still benefit from the fan that I personally bought from an electrical shop down the road. No window in bathroom, very steamy. As if the stairs weren’t a struggle enough, there are often obstacles in the way on each floor, ikea bags full of used towels, fag butts in water bottles. Basically it’s in a good location the staff seem to try their best, but the hotel is pretty poor - I’d avoid at all costs  

Avoid - there’s much better in Amsterdam

I do not recommend this hotel to anybody, their service has been awful through the whole stay. The hotel was going through refurbishments... terrible conditions! We had builders all over the place, no reception open after 7pm ( bare in mind we had to walk to the next road anyways to see anyone). I think I should also say that we found out about works happening in the hotel about 1 month after we had booked it and when we emailed them we were ensured the works were going to be done by the middle of April, 2 weeks before our arrival. 
So, once we arrived one of the room still smelled of fresh paint, but rather than that they were fine. However on the 2nd morning there, we had a massive leak of water coming through the light in the bathroom... instead of having the guy apologising and offering a compensation as we couldn’t use the bathroom for the whole day, he started harassing us because my friend’s card details were not completed and he wanted to take the money ASAP. 
In addition, even if it is just a 2 stars hotel there are minimum things you expect from a hotel, like somebody coming and sorting out and cleaning the room and bathroom,we were there for 3 nights and nobody has come once.
The only reason why I am rating the hotel 2 instead of 1 is because the location was on point! Right in the middle of Amsterdam... perfect for the Friday when kings day festival was happening, the Saturday wen we went out for our Hen night and in general to have the chance of explore the city. 

Hen do stay over kings day weekend... terrible service

I was emailed about the cancellation of my holiday at the Flowermarket Hotel, and I am absolutely disgusted that I have only been told a few days prior to my arrival on the 25th April 2019! I BOOKED THIS HOLIDAY IN JUNE 2018!! This is absolutely outrageous. How could it have taken 10 MONTHS to tell me it has been overbooked (that they were aware of!?). I booked it so far in advance!! I am now spending more money to try and sort this out in such a short space of time. This was meant to be an anniversary present! On top of being told it was cancelled, the email did not even say the reason why. I found out when I contacted the customer service team from booking.com!!

It is disgusting that they have told me now and had all of that time to tell me that they overbooked. This has absolutely ruined so much for me. Thank you for ruining my holiday!!

DO NOT WASTE YOUR TIME HERE. FIND SOMEWHERE ELSE!!

ABSOLUTELY DISGUSTING PLACE!! DO NOT BOOK HERE!! RUINED EVERYTHING!!

If it wasn’t for the great location this hotel would never survive. The sounds from the club next door and the other guest are so loud, we listened to thumping music till 3 in the morning. The walls are so thin it feels like the guests next door are litterally outside your door. the bathroom is cold As there is no heating on the floor and the shower took forever to get warm. The beds are two beds put together so during the night they divide in the middle so one of you end up sleeping in a crack. Would not recommend it to anyone.

Waterfront Hotel Amsterdam

Popular amenities

Location

Available rooms

Location

Services and amenities

Popular

Internet

Conditions of accommodation

Conditions of accommodation

Additional information

Payment

Payment

For corporate clients