Dreams Tulum Resort & Spa - All Inclusive

Name: Dreams Tulum Resort & Spa - All Inclusive
Address: Carretera Chetumal Pto Juarez km 236.7, Tulum, Tulum, Tulum, 77780, Mexico
Rating: 8

7.7 kmfrom the city center

from 258 €

Excellent

11014 reviews

8.0

352PT

There is a lot to like about Dreams Tulum, but I also have a caution for anyone interested in booking here. First the good. The food has been surprisingly good. The orange duck at the Bordeaux restaurant was excellent. The watermelon filet in Portofino was a delightful surprise. The shrimp cocktail at Seaside is wonderful and the view from Seaside is spectacular. We've been to many Hibachis at many Secrets resorts, and this was better! Our UVC rep Annette is absolutely wonderful. The beach is beautiful. And I discovered that there is a Peloton bike in the gym! Now, for the caution: the rooms have maintenance issues. We've had toilets that dont flush one day and then leak water all over the floor another day, cold showers, a freezing room with a thermostat that did not work. Multiple smaller maintenance nuisances with safes, patio doors, etc. If you're accustomed to going to places like Secrets Maroma, where you can probably book any room and be happy, this place is different. I would exercise caution in selecting the room that you book. With the right room, this is a great resort.

Popular amenities

Free Internet
Transfer
Parking
Suitable for children
Swimming Pool

Location

Tulum Naval Air Station • 4.6 km
Xel-Ha Water Park • 8.7 km
Felipe Carrillo Puerto Airport - Tulum • 27.5 km
Coba Ruins • 42.7 km
Xcaret Eco Theme Park • 46.7 km

Available rooms

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Location

Carretera Chetumal Pto Juarez km 236.7, Tulum

Places of interest
Xel-Ha Water Park • 8.7 km
Coba Ruins • 42.7 km
Xcaret Eco Theme Park • 46.7 km

Airports
Tulum Naval Air Station • 4.6 km
Felipe Carrillo Puerto Airport - Tulum • 27.5 km
Cozumel Airport • 57.1 km

Description of the hotel

Location

Plans for the journey: have a rest and enjoy! Resort «Dreams Tulum Resort & Spa - All Inclusive» is located in Tulum. This resort is located in 8 km from the city center. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park.

At the resort

Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available.

If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the resort: a massage room, a sauna, a spa center and a doctor. Sports fans will be able to enjoy a fitness center, a gym, a table tennis area and a diving club. You won’t be bored as at the resort you will find a library, a ping-pong area and a barbeque area.

Here, you can treat yourself with water procedures as there will be a pool, an aquapark and an outdoor pool. In the hotel, you can arrange a business meeting, a board meeting, and even a job as there is a business center and event facilities. Children will be happy, there is a playroom for them. The tour assistance desk of the resort will help you book an excursion.

The staff of the resort will order a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the resort offers to its guests: a laundry, dry cleaning, an ATM, a chapel, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the resort speaks English, Spanish, Italian and French.

Room amenities

The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a DVD player, a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Type of electrical socket

Type A

127 V / 60 Hz

Number of rooms

432 rooms

Services and amenities

General

ATM
Shopping on site
Air conditioning
Elevator/lift
Currency exchange
Smoke-free property
Heating
Security guard
Newspapers
Ticket assistance
Gift shop
Express check-in/check-out
Chapel
Garden
Television in lobby
Terrace
Fire Extinguisher
Reception desk

Rooms

Bridal suite
Non-smoking rooms
Room service
Family room
VIP room amenities
Smoke Detector
Cable TV
Minibar
DVD Player
Hairdryer
Flat-screen TV
Shower/Bathtub
Shower
Bathrobe
Slippers
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Iron and board
Ironing
charged separately
Luggage storage
Laundry
charged separately
Safe-deposit box
Concierge services
Dry-cleaning
charged separately
Shoe shine
charged separately
Luggage storage
Telephone
Iron

Meals

Bar
Diet menu (on request)
Breakfast
Breakfast in the room
Cafe
Restaurant
Restaurant (buffet style)
Snack bar
Vending machine
Bottled water

Internet

Free Wi-Fi

Transfer

Shuttle
charged separately
Car rental
charged separately
Airport transportation
Transfer services

Languages Spoken

Spanish
English
Italian
French
Multi-language staff

Tourist services

Tour assistance

Recreation

Library
Barbecue grill(s)
Nightclub
Fishing
Barbeque
Sun Deck
Ping-Pong

Parking

Parking
Parking nearby

Pool and beach

Water park
Swimming pool
Outdoor pool
Beach facilities
Water sport facilities
Private beach
Pool facilities
Beach/pool towels
Next to the beach

Business

Business center
Event facilities
Fax machine
Meeting and presentation facilities
Conference Hall

Sports

Diving
Table Tennis
Snorkelling
Golf course
Tennis court
Fitness facilities
Gym

Beauty and wellness

Doctor
Massage
charged separately
Beauty services
charged separately
Sauna
Spa
charged separately
First Aid Kit

Kids

Playroom
Babysitting and childcare
Children's playground
Children swimming pool
Family/Kid Friendly
Kids club
Kids' TV Networks

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 12:00

Conditions of accommodation

Check-in and check-out

Check-in
After 15:00

Check-out
Until 12:00

Additional information

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Know Before You Go

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Payment

In the hotel

In cash in the currency of the hotel — MXN
By card

On the website

Some rates can be paid by bank card when booking online. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]

Learn more

8.0

Excellent

Based on 11014 reviews from guests around the world.

122 reviews are available in your language

Cleanliness
8,6
Hygiene products
Location
8,4
Meals
9
Value for money
8,6
Room
8,7
Service
8,8
Wi-Fi quality
10

Reviews

Dreams Tulum Resort & Spa - All Inclusive

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Leaside Services Limited, reg.no HE342401, Business Address: 17 Karaiskaki Street, Office 22, Agaia Triada, Limassol, Cyprus, 3032

Registered service mark in the European Union