Name: Hotel Naeba White Palace
Address: Japan, 〒949-6212 Niigata-ken, Minamiuonuma-gun, 新潟県新潟県南魚沼郡Mikuni, 湯沢町三国324, Yuzawa, Yuzawa, Yuzawa, 949-6212, Japan
Rating: 6

Air conditioning

Elevator/lift

Smoke-free property

Reception desk

General

Non-smoking rooms

Room service

Linens

Slippers

Rooms

Laundry

Hairdryer (on request)

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Barbecue grill(s)

Barbeque

Recreation

Parking

Conference Hall

Business

Beauty and wellness

Ski storage

Ski shuttle

Winter sports

Location

At the hotel

Room amenities

Hotel Naeba White Palace

Yuzawa

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed in a garden room and everything was clean and tidy.  I think the rooms may have had a make over fairly recently but not enough in my opinion and certainly the bathrooms need to be radically upgraded to make it worthy of 5 stars.  
However, having said that the staff are amazing and make the hotel a nice place to stay.  They are always smiling (which must be very difficult at times) and very helpful.

There was always a good choice of food in the main restaurant and of a good quality.  

The beach staff worked diligently each day to clear away the seaweed which was a bit like painting the Forth bridge - never ending.

 You are able to take two a la carte meals whilst there, which are overlooking the sea.  The Greek restaurant I will thorough recommend but not the Asian.  You are sitting on café seats (which are like cheese graters if you are wearing a skirt),they need cushions and  table cloths, to help too make it feel like an a la carte restaurant not the place you sit when you come off the beach.  The Asian food choice was very limiting unless you wanted to pay extra and not very exciting.  A big disappointment that night.  

A very big plus for this hotel is the excellent children's club.  The staff work tirelessly all day and again in the evening.  My grandson who has never been keen to participate in a hotel club was eager to go.

Overall we had a very good holiday but the room facilities need to be upgraded to get that extra star.

Hotel Naeba White Palace

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