Name: Tsukino Yado Sara
Address: 588-1 Yumoto, Hakone, Hakone, Hakone, 250-0311, Japan
Rating: 7

Shopping on site

Air conditioning

Elevator/lift

Smoking areas

Smoke-free property

Heating

Security guard

Gift shop

Garden

Reception desk

General

Non-smoking rooms

Room service

Family room

Slippers

Toiletries

Rooms

Luggage storage

Services and amenities

Coffee/tea for guests

Restaurant

Kitchen

Kettle

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking nearby

Parking

Conference Hall

Business

Massage

Sauna

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Room amenities

Tsukino Yado Sara

Hakone

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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4-beds

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7-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

in general , I would say that is' a pretty good experience. The beds are comfortable, seems clean. the perks of having free drinks station, ramen (we didn't get to try because we had the later dinner slot at 8pm and was too full )is nice to have. we got the room on the 6th floor, and was told that it's one of the few rooms that had hot spring in room. the hot spring water is the clear type, which i would have preferred it to be other milky ones. The best experience we had was in the dining restaurant. The staff that helped us was so nice and attentive. I think i would choose another place next time i visit.

A pretty good experience, but might be just for once.

Most relaxing stay I have ever had in my life. They spared no expense. Definitely worth trying this ryokan before leaving Japan.

This hotel's policy of no kids under six is tucked below in small letters that are practically impossible to find when booked through the Expedia app. The policy is not included in the check-in instructions either. We made the mistake of booking this place for one night, which included a kaiseki dinner and a private onsen. We reached the hotel shortly after 7 pm with our 5-month-old, and the hotel said they won't be able to accommodate us due to the policy. Instead, they put us in their sister hotel, which is far from the station, does not have a private onsen, and is much cheaper than the hotel we booked. Also, they told us that they wouldn't be able to give us the kaiseki dinner; by the time we reached the other hotel, it was around 10 pm. We were tired and exhausted, and our baby was distressed. The sister hotel reeked of dried fish and only offered some ramen for dinner. The next morning, the sister hotel concerned offered some really subpar breakfast that also reeked of dried fish that we couldn't eat. We asked the sister hotel to call a cab for us but they refused asking us to call our "private taxi". As a result, we had to walk for nearly 30 minutes in the drenching rain with the baby. They also almost lost one of our suitcases as they were preparing to forward only one luggage instead of two to the next hotel. They also didn't refund the price difference between the two hotels. Our worst travel experience so far.

Must try their half board. Food is so good and their public bath is must.

Loved their half board. We ended up going back for another night for it. Public bath is nice with all the amenities.

Loved the private onsen and the kaiseki breakfast.  The onsen and rooftop space was peaceful and relaxing.

Great place! Outdoor bath in the balcony is a bonus! A bit of walk from the station, but you can use the shuttle bus too.

Nice onsen hotel

The staff at the hotel were so helpful and kind, and they went above and beyond to make us feel welcome. We didn’t want for anything during our stay and had such a relaxing overnight stay, especially with the hot spring bath in our room and the forest view from the balcony. If we ever come back to Japan, we hope to stay here again.

Best stay in Japan. Lots of space and very good service. Thankyou

There’s a lot of value for what you get that is included in the price of the hotel including breakfast and dinner, a ramen snack bar, all-you-can-drink beer and other soft drinks as well as the private fudo tub on the balcony.

Tsukino Yado Sara

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