Name: KANSUIRO
Address: Tonosawa; 88, Hakone, Hakone, Hakone, 250-0315, Japan
Rating: 8

Air conditioning

Smoke-free property

Heating

Gift shop

Garden

Terrace

Adults Only

Reception desk

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Non-smoking rooms

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Fridge

Hairdryer

Shower/Bathtub

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Safe-deposit box

Luggage storage

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Breakfast

Restaurant

Kitchen

Bottled water

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Free Wi-Fi

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Internet

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Massage

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Pets Not Allowed

Pets

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KANSUIRO

Hakone

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This ryokan provided excellent vibe for us - a family with a 2 years old kid. We shared lovely moment in a wooden Japanese-style room named Moegi near the reception which contains a private indoor hot spring bathtub and separated washroom facility. My worry of the noise from the corridor and reception was proven unnecessary as we stayed. 

The hot spring here is weak alkaline, not as irritative as sulphuric hot spring so our little kid could share excellent hot spring experience with us in bathtub inside our room.

The room is excellent with 12 tatami in the living room together with a balcony that enable us to appreciate the riverside in the room. At night, housekeeper prepared futons for us to sleep on tatami. What a wonderful and sweet experience for a family! However, my wife grumbled that the river sound is a bit loud but it should be inevitable for a riverside room!

Dinner and breakfast were prepared with fresh ingredients - fish, seafood and vegetable, and they tasted good. The one-bite Japanese beef is soft and taste excellent!  (You should not expect that they are prepared like a precious artworks in high-end professional ryoutei ^^) T

We also enjoy the outdoor hot spring with splendid river view and nature sounds surroundings. However the passage to the outdoor baths may be harsh for elderly as you may need to walk on a steep rocky staircases. (The 4th floor of ryokan seems having an easier way to outdoor baths but the door was staff-only at that moment…) We enjoy everything here and thank all staffs for their warmest serving.

Regarding the accessibility, we took Hakone mountain trains to Tonosawa station and it took 5 minutes walk from the cement staircases and crossed a short bridge to the ryokan. The journey is manageable in a sunny day even we carried a baby trolley and backpacks.

An excellent ryokan experience

Our first time staying in a ryokan, so I  had no real idea what to expect. We were to be served a meal upon arrival, but were massively late to get there taking the Shinkansen from Kyoto, just on the cusp of them stopping to serve dinner altogether but luckily they still accommodated us. Being vegan meant we specified this meal request when booking, and it didn't disappoint. Many unique and delicious dishes in our meal, was a great way to be welcomed to the ryokan.

Later I made use of the onsen, but since it was super hot weather already this was probably more enjoyable if we had gone in the winter. Oh well, relaxing nonetheless.

I slept soundly (my wife complained that the room smells of wood, which kind of kept her up, I didn't notice this at all, or if I did I enjoyed it), woke up to a beautiful misty morning, and went for a run along the hilly twisty roads of Hakone. We left to Tokyo a little while after.

This is a perfect getaway for those looking to escape the bustle of the big cities, or as stop in between cities.

Amazing authentic experience

What a great experience at a traditional ryokan!  Breakfast and supper were included with our stay, as well as afternoon tea service.  The food was delicious and we were able to try a lot of different dishes we would not have otherwise experienced.  Ichino explained all of the dishes and everything about the ryokan and our room.  We enjoyed the onsens and the quiet of the inn.  So much care and attention to detail was given to everything! It is about a 10 minute walk from the train station.  Be sure to visit the shops and try the tiramisu ice cream. 

Once in a lifetime experience

KANSUIRO ANNEX is a relaxing place with an upscale feeling to it. Everything felt welcoming and beautiful. A minor drawback is that it was a bit of a walk from the annex to the main building where all the onsens are located. Furthermore, it was confusing to keep track of which onsens had showers and which required you to shower in your room first. The atmosphere of the Annex’s outdoor spring was great.  This would make a great spot for a weekend getaway and I would like to come back someday!

A bit more research would have made it perfect

We stayed 3 nights in Ajisai room, with private onsen.
Exceptional traditional ryokan experience, this place is very historical with more than 400 years history, breathtaking with the building, atmosphere and surroundings. 
From the moment we arrived, they well look after us with thoughts, polite and friendly. During the stay, we had not one day having the same food, provided breakfast and dinner, the meals were served in our room, so fresh and delicious and high quality.
Our room Ajisai was located in the ground floor, beautiful garden view outside and very quiet and peaceful.
We enjoyed the in room onsen and we also visited both outdoor onsen - few minutes walk from our room, during the day outdoor onsen are only restricted one for male and one for female, from 10pm onwards, couples can use privately, and they both very beautiful with view. 
Every morning we walk around the place, river on the side and it's just so peaceful. 
Hint: spend time in Kansuiro, walk the whole place, there are alot of antique treasure display, have a drink in their old bar, only open for several hours and closed at 4pm.
We will definitely be back and will stay longer, it's one of the best authentic ryokan we experienced.

Exceptional traditional ryokan in Hakone

Had the most amazing stay at Kansuiro Ryokan....only wish we had stayed for longer!

Location: We stayed here for one night on our way from Tokyo to Kyoto. Getting there was very east, taking the Shinkansen then local bus.

The Food: The dinner, served in our room, was one of the best I have ever had! I am a vegan, and they were so helpful in catering to my dietary restrictions. I would just let them know when you book. Breakfast was very good as well. 

The Room:  Our room was BEAUTIFUL, with a view over the river. Our bathroom had a wooden hot-tub of sorts...honestly, we would have been happy if that were the only spa. More on those later...The mattresses were very comfortable and it was hard to transition to sleeping in a Western-style bed at our hostel in Kyoto afterward.

The Spas: There were three spa locations we could use - shared indoor, private indoor, and shared outdoor. All were wonderful and we had a lot of fun making the rounds. It was off season when we went in mid-February, so I had all of the shared spas to myself. 

All in all, would highly recommend Kansuiro! We loved going in February, as the weather was great and we got to see all of the blossoms minus the crowds.



Stay at Kansuiro Ryokan

Standing by the river and surrounded by the woods, the hundred year old building itself is a treasure! It might as well be called a museum. (whether living in a museum is a good thing is up to debate) And the outdoor onsen is pure enjoyment. 
Room is standard Japanese ryokan style and we had a corner room called suiren which has great view of the river and the surroundings and we totally loved it. 
On top of the outdoor bath, there is also an interesting indoor bath. 
Food is standard Japanese meals -- served in your room, nicely presented and tasty. They changed courses during our stay and everyday we had different dinner and we really appreciate that. 
There is a great little bar called bar manga that absolutely has the 1900's feel. We had a wonderful time there.
Staff are caring and have the omotenashi spirit.
In terms of the onsen, food or room, there might be better choices but the rich history and beautiful surrounding definitely make the stay memorable. And of course, always the most memorable are the lovely people here. 

Beautiful and charming

Stayed just a night. We were given room with an en-suite bath but no hiroen (table and chairs by the window in a separate tatami area). Original booking showed a hiroen and no en-suite, only attached toilet, not bath. I like hiroen so I’m not sure I consider it an upgrade or not 😅. 
Very clean and authentic. I like how despite being very old (the building is 100 years old) the en-suite bath is new. Room is very nice and large for 2 pax. No view unfortunately. And the inside can be clearly seen by people going to the outdoor Onsen. A bit disconcerting since the sliding windows do not offer full privacy 🤪. 
Meals were served in-room and they were exquisite and far too much even for a Japanese food lover like me. True Kaiseki with dishes being brought bit by bit. The hostess attached to us spoke good English and was very friendly. 
Our room was on the 2nd floor. Onsen on the 1st and 3rd floor as well as the nice albeit small rotenburo up the hill. 

We traveled with another couple who took a nicer room with direct access to the riverside walk. Unfortunately it was raining the whole time until the last hour before we checked out. They had a bit of an issue at check-out when the cashier gave them 2 room bills to settle (2nd room belonged to someone else totally, not even me!). Luckily my friend checked. 
Overall it was a nice stay if you want full-on Onsen experience. Really quite expensive though...

Full on Ryokan Experience

My husband and I thoroughly enjoyed our stay at Kansuiro.  We mistakenly took the scenic train ride to Gora from Hakone Yumoto Station, as the customer service person at the Hakone office at Odawarra station sent us to Gora Kansuiro Ryokan instead.  However, it was a very happy mistake as the lovely staff there sent us back down the mountain on the next train, and instructed us to get off at Tonosawa station for a 10 minute walk to Kansuiro.  After exploring the beautiful shrine near the station, we walked across the railway bridge and spoke with a man in a little shop next to the station who directed us along the mountain walking path and down into the village.  Kansuiro was just over the bridge.   
When we arrived,  our lovely host took us on a tour of the stunning 400 year old ryokan while another member of staff took our backpacks to our room.  She explained all about the use of slippers and the baths and said that the private bath could be used by couples and families at any time it was free.  She also explained that the outdoor public baths were separated into ladies' and men's or could be used privately together after 10:00 pm.  We were then  served green tea in our room and given a yakuta each to wear. 
Dinner was to be served in our room at 6:00 pm, so we decided to try out the private indoor bath beforehand.  It was incredibly hot, but really relaxing.  
Dinner was absolutely amazing.  We were served a multitude of tiny traditional Japanese dishes, all perfectly presented, in our room.  Each one was explained in an English menu.  Our host was assisted by a younger member of staff who was just as delightful and they both engaged in conversation with us.   After dinner, we were asked to move to the small sitting room off our main room so that the futons could be set up.  We were left with green tea a thermal flask of water for the evening.  
After taking time for all the food to settle, we decided to use the outdoor bath.  It was really beautiful.  We had to walk along a little meandering path to get there and the bath overlooked gorgeous gardens.  
The futons gave us a very comfortable night's sleep.  A huge traditional breakfast was served at 8:00 am in our room by our lovely hosts  and then they advised us about the bus times to travel back to Hakone Yumoto station.  As it was raining when we left, they walked us to the door of the bus with umbrellas. 
The food, hospitality and traditional experience was perfect.  The only regret was that we couldn't stay longer to explore more of the beautiful ancient building and surrounds.

Wonderful experience!

Fabulous experience! Breathtaking scenery in onsen and amazing food for dinner. Book it!! 

Myself and partner arrived at 3pm (caught shuttle bus up it drops you at hotel) and were checked into room and given tour by hostess who explained the rules and locations. As we are prudish Australians we decided to try the private family onsen first, it was odd showering and washing together, but after a few mins we got used to it. The water was great, hot! Dinner was served at6pm, OMG it was amazing, so many courses and just beautiful. If you don’t like fish maybe say something when you book. It was probably the most special meal either of us had ever eaten. After dinner we tried the outdoor baths. The outdoor onsen was just spectacular, it’s a slight walk (3mins?) from door, as it was rainy it was a little slippery on the walk but that was probably more us getting used to sandals and socks. But once there it was amazing, view over the river was breathtaking and it was very clean. After 10pm myself and other half got to go together as before that it was separate male and female. That was very special. But we could each only do about 10-15mins in the waters before they got too hot for us. 
We did Japanese style room, which means we had fun of sleeping on futons. The room though had a toilet, basin and separate sitting area so very spacious. Breakfast was served in room, very nice again. After breakfast tried the public baths again so special, these are all mosaic patterned. 
All in all just an amazing experience. Spend the money and go there! But buy beer from the 7 eleven before you go up, or take coins for vending machine.

KANSUIRO

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