Name: Crown Plaza Residency
Address: Munawarabad Srinagar 190001,, Srinagar, Srinagar, Srinagar, 190001, India
Rating: 7

24-hour reception

Smoking areas

Ticket assistance

Terrace

General

Room service

Shower

Rooms

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Deposit boxes

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet access

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Barbecue grill(s)

Barbeque

Recreation

Parking

Meeting and presentation facilities

Conference Hall

Business

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Srinagar International Airport

Crown Plaza Residency

Srinagar

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

First thing first, this is not 'Crown Plaza', its clown plaza..
People doesnt have ethics to run the operations.
- We hardly stayed for 8 hours and made our life tougher.
- Linens are terribly bad, Bathroom has 1 rs shampoo packets and 5 rs soaps. We can literally see the previous guest used soaps in the wash rooms.,
- It doesnt have air condition, doesnt have proper ventilation, washroom exhaust doesnt work.
- It doesnt have lift, if you are carrying with bags and children, be prepared to burn calories.
- Breakfast starts at 8am, where most of the guests leaves well before.
- Reception is terribly bad, they requested for my Aadhar and i have given to them, they told to take photocopy and give me the card which they havent. Unfortunately even i forgotten while checking out the hotel. I realised the issue in Airport and called them, they said they will courier, they havent done. After persistent calls for more than 15 times, they said i have to pay 300 rs courier, i said okay even for this because doesnt want to loose my aadhar in J&K. He sent the courier and called me to send another 100 if i want the tracking number.
Never experienced this kind of service.
Attn: Owner of Crown plaza, please be visilent on your staff, guests are finding very tough time. Not sure what kind of control you have on the operations.
Overall experience : Zero.
Pros: Budget friendly, middle of the down town.
Cons: Everything especially service staff.
Guest from south.

Bad experience

Excellent service overall by the hotel team. The Hotel is located in the city center and the main tourist points are just in 2-5 km range. The restaurant and kitchen team was very helpful throughout the stay. The food was great as well. Highly recommended.

Excellent

We had a memorable time at hotel crown plaza. Staff is friendly and well trained. Rooms are spacious, Food is great. The best thing about the hotel is service and location which is at the city centre. I will highly recommend this hotel to travellers.

Great hotel in srinagar

We stayed here  at the end of march'21 as most of the other properties were booked due to peak. The owners are really nice people and helping. However, it is their staff which let's them down. For example we complained about the food and owners took it seriously but the staff stll served us half cooked chapatis. They will serve only 2 options I.e. poha or puri chola along with bread butter/jam (that too is dependent on availability) for breakfast everyday. The breakfast timings are dictated by the staff and doesn't have  a slot of 1 or 2 hours I.e., 8 to 9 or 8 to 10 a.m. . The staff expects all occupants to eat at 8 a.m. or as soon as they start serving hot food  but if you are late then you will have to eat cold toast or the poha or puri. If one complaints  then they will blame you for being late.  It looks like they least bother about customers then their own comfort. Since the morning were cold, the food will become cold fast and they don't have any utensils or method to keep it warm. The rooms are very basic and does not deserve the shown tariff. Some of them even don't get sun light so have a strange smell.  There is no parking as well as the hotel is on the first floor of mall. If you are with a driver then he will have to keep on looking for a parking. In case if owners are reading "please make sure you recruit customer centric staff as we all 5 doubt that they really want to improve your business, make electric casserole available, electric kettles should be provided in rooms, since you own the mall - appoint a gaurd to reserve some parking space and above all pay surprise visits to the breakfast or any other timings and take direct feedback from customers. 

We will always Regret for staying here 

Hotel Owner Mr. Zahoor Shaikh is Very Very Kind & Service of whole team is Very Good. The Approach of entire team is good. Cleanness of Hotel is also Good.Room Sizes are Comfortable. Toilets & Bathrooms is Hygienic

Good Hotel to Stay

Nice hotel...I have recently stayed at this hotel...it is a very good hotel with all the facilities which are needed for a comfortable stay...Breakfast at restaurant was so delicious..room is very spacious with clean bathroom..easily reachable location...helpful staff...over all it was a nice stay at Crown Plaza Residency, Srinagar ☺☺

comfortable stay n nice experience

Visited this hotel with my family. Nice rooms, excellent service, rooms are renovated with all the modern facilities, near to Dal Lake just a walking distance from hotel. Thanks to Crown Plaza Residency for the memorable stay.

Memorable stay at Crown Plaza

one of the worst hotels in had ever stayed the property was good but only two staff members no food available rooms were little bit cleans,free wifi available staff members are good near to dal lake but have no view of it.i recommend u please dont go for this property in this tariff u can find better options like asian park grand mamta royal batoo.

bad Experience

Food quality is very good and delicious. 
Nice clean rooms and very good service and staff behavior is very friendly.
Variety of food is the main difference, good healthy breakfast and dinner on time, chef is always there for ur feedback.

Crown Plaza Residency

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