Name: Hotel Duke
Address: North Veli Street, Madurai, Madurai, Madurai, 625001, India
Rating: 5

24-hour reception

Elevator/lift

Smoke-free property

Security guard

Express check-in/check-out

General

Family room

Cable TV

Shower

Wardrobe/Closet

Toiletries

Rooms

Laundry

Dry-cleaning

Luggage storage

Wake-up service

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Car rental

Airport transportation

Taxi booking

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking nearby

Parking

Conference Hall

Business

Fitness facilities

Sports

Babysitting and childcare

Kids

Location

At the hotel

Room amenities

Madurai Airport

Hotel Duke

Madurai

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Personally I would not recommend this hotel for stay.  Here are few Pros and Cons of the hotel:
Pros:
1. Good location if you are visiting the temple - right on the main road and temple is just 1 km away.
2. Good Meals - certainly do not miss their Madurai meals (its fine also if you don't stay there).
3. Parking - They have good parking space (probably for around 15 cars).

Cons:
1. Buffet Breakfast was pretty bad not in terms of taste but on availability.  Though you pay but if any items not available means you will not get.
2. Rooms - Untidy, unhygenic, smelly rooms. Looks like some old rooms and not maintained. All rusted pipelines, mirrors. Do not book by different type of rooms. All rooms are same. The difference is only AC and Non-AC. (this I came to know after looking the room).
3. Facilities - no such facilities, TV works only for Tamil channels, Towels you will get only in evening, Hot water from morning 5.30 AM to 9.00 AM, Only tap and no shower in bathroom, No wifi, no express checkin (as mentioned in Agoda). I have to wait for 2 hours to get the room.
4. Booking - Strongly recommend do not book through Agoda, Booking.com, MakemyTrip or any such sites because you will be treated very badly by the staff(not sure why). Better try booking directly through hotel.
5. Language: Don't know Tamil, then do not try to book this hotel. Either staff do not know English or Hindi else they pretend they do not know.
6. Staff: Front desk lady very rude behavior. She will not talk to you if you ask more than 1 or 2 questions. Other staffs like the restaurant manager do not have any ethics. I was having dinner and to get the payments he knocked the door and barged inside the room for payments, as if I am running away from the room. Security is there in parking but car are not safe. Park at your own risk.

Overall: not recommended.

Bad service, rude staff

Very horrible room 
Pathetic service whole night and early morning water was not available in bathroom , and some nonsense reasoning they were giving,
We couldn’t even do our daily routine .
Stations are far better near and hygienic 
Please do not book the room even for a night.
If I could give rating in negative , I would have given the same .

Worst disgusting terrible pathetic rooms 

Booked this hotel based on reviews. 

No reception response, speak only Tamil. The room was really bad and sheets were blood stained. After explaining many times, they replaced sheets. They were torn too. 

I don’t recommend this hotel ti anyone. 

Worst hotel- Blood stained sheets

A lovely place to stay in Madurai. The hotel which is being renovated has some spacious rooms and friendly staff. The bathrooms were clean and the beds comfortable. Morning free breakfast was also excellent.

Old is Gold

i am gone to Madurai @ early morning 1.00am 2months later, the rooms are not clean and the service was very very poor, the food in the restaurant was not good.they are only aiming to fill the room without any neatness.the photos are uploading for blaming peoples who are all booked through online.

very worst experience

I checked in the hotel late night at @ 3 AM as I reached from Coimbatore that time. 

The room does not have any shower and hot water timings are not clear. I had to take a bath @ 7.30 AM in cold water with a bucket & mug.

The rooms are not airy and corridor appears to be dingy.

The most scary part is hygiene and hotels commitments to cleanliness.

I noticed blood sucking bed bugs biting me allover within 15 minutes. I complained to staff. They showed me a another room but the other room was not clean.

I decided to sit instead of sleeping and go for morning walk. I left the hotel early and just came in the evening to pick the bags.

My formal complaint to the hotel manager for bed bugs was not taken seriously & he refused to accept that bugs are present in the bed. I had shown him proof (Showed at least 5 live ones)!

He finally relented and offered me a discount of 10% to keep my mouth shut! 

I paid the full amount and left.What can i say more? Wonder how such hotel continues to receive guest and business.

Madurai nightmare

Hotel Duke in the temple city of Madurai is in existence for more than 25 yrs, I believe. It is ideally centrally strategically located one and affordable prices. If you book online still cheaper.The restaurant is  very good and is ok with cleanliness.The hotel offers complimentary breakfast and concessional dinner to the guests.  A car parking, free , is available. Rooms are neat - TV and wifi enabled. Hot water comes in the mornings. RO water - normal, cold and hot drinking water points are available in each of the four floors. Lift, though small, is there.
The front office assistance is very good. The bearers, and the staff are very courteous. 
The rooms however neat a face lift with better lighting and minor repairs.

A good hotel in the temple city

The worst part was the service. The staff was unresponsive and did not even help with our luggage. We asked for an extra bed through telephone but we were asked to first come at the reception and pay for it first. I paid Rs 350 for the bed and went back to the room. The service guys left the bedding in front of the room without even informing. The staff was not at all responsive. The AC in the room was broken. The food in the restaurant was not good.

Hotel Duke

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