Name: Hotel Northpole
Address: 9 Damanu Street Naseakula Road,Damanu Street, Labasa, Labasa, Labasa, P.O.Box 3730, Labasa, Fiji
Rating: 7

Air conditioning

24-hour reception

Smoking areas

General

Room service

Family room

Shower

Toiletries

Rooms

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Meals

Wi-Fi

Internet

Car rental

Airport transportation

Transfer

Library

Recreation

Parking

Fitness facilities

Sports

Pets allowed

Pets

Location

At the hotel

Room amenities

Labasa Airport

Savusavu Airport

Hotel Northpole

Labasa

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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24-beds

25-beds

26-beds

27-beds

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3-beds

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31-beds

32-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Paid our room (late check in @10pm), went in stayed 30minutes and room still stuffy and hot even though AC is on. Called reception, the humble gentleman that was there moved us to another room. Went in, gave it another 45mins however still same problem with the AC. Since we were tired we asked for a refund for we have called grand eastern hotel already. The humble receptionist (male) called his supervisor (Arti) again and he was told that they don't do refund and they can continue moving us from room to room. It is an inconvenience to us and since my husband & I were tired already we refused to be moved to another room. They refused to give our refund so we had to leave for grand eastern (recommended). To you Arti, try having the courtesy to talk to your staffs politely and act professional and know how to deal with problems. Don't just shove it to your staffs to deal with it.

I DO NOT RECOMMEND NORTHPOLE HOTEL (OPPOSITE SAINT MARY'S SCHOOL).

WORST EXPERIENCE EVER.

I stayed here for a week while in Labasa. This was a clean, quiet and friendly location. The showers had good pressure and hot water. The balcony view was nice. You could see the city well. The staff was friendly and always helpful. The lunch box cafe down stairs was very good.

Hotel #2 in Labasa

Our recent experience at Hotel North Pole was awesome. Friendly staffs who were always there to greet their guests and answer to any questions that we may have had. Our Party of seven will be staying at Hotel North Pole in the month of May this year and thereafter a bigger party will accompany us next year for a wedding function. This only happens when guests leave satisfied saying that their stay was worth their money. To Vinesh Dayal and his hard working team who make things happen, A BIG VINAKA VAKA LEVU from the Chandra's in the United States. 

The beauty of the Friendly North

There don't appear to be many options in Labasa and I let the business I was working for arrange this hotel.  No wifi or TV.  Shower worked.  Room was next door to their food service area and until its closed around 10:30p there was continuous noise from chairs and people, which was very loud.  Luckily with headphones and music I was able to rest.  Room had a small lanai but only view was of main and side street which provided typical view of small agricultural town in Fiji.  Also large generator located on lanai, which powers the hotel during outages and it started running about 11p.  Noise of generator was actually better than noise from receiption and restaurant.  Can not recommend staying here for anyone who is looking for a rest.

Labasa not many options

I was visiting Labasa after nearly 5 years and stayed at the new Northpole. Clean and large rooms, well kept, excellent services. Eating option at the Lunchbox below. Breakfast was included in the package but was just a sandwich and coffee, could be varied.

Best in Labasa

I stayed at hotel northpole for a week (the old hotel) and it was amazing. Staff were very friendly. Though at times the hotel tend to get little noisy due to the cleaners dragging and moving furnitures and you could clearly hear it from a distant.

Clean and neat hotel room

My room had a cubby hole window & I couldn't change rooms as Hotel full. Almost no natural lighting in my bedroom. The complimentary breakfast was inedible - how can you go so very wrong with a toasted egg sandwich? Then I tried a dinner meal that was barely much better. The whole experience marked a new low in hotel accommodation & certainly in low quality food from the kitchen. Front reception was good. Shower had hot water. It was wonderful to get to Savusavu and enjoy great breakfast there. 

Don't stay in Old Hotel 

The best place to stay in Labasa town is the new wing of the North pole Hotel. The food is great with Lunchbox downstairs and the facilities are decent. Staff were good and the room was nice as usual.

The reception place (ambience) can be improved. 

Hotel Northpole

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