Name: Sun & Sea Hotel and Aqua Park - Hurghada
Address: Sheraton Street, Hurghada, Hurghada, Hurghada, 84517, Egypt
Rating: 7

24-hour reception

Elevator/lift

Smoke-free property

Terrace

General

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Billiards

Recreation

Parking

Children swimming pool

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Sakkala

New Marina

Hurghada International Airport

Hurghada Grand Aquarium

Senzo Mall

Jungle Aqua Park

Makadi Bay Water World

Sun & Sea Hotel and Aqua Park - Hurghada

Hurghada

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

hotel is dirty ,there is no wifi in room food not so good,i dont recommend

I liked this hotel ! Very nice conditions for this price and the beach as well
Also want to say some words about animation because they’re amazing here and doing everything to make you enjoy your vacation 
Want to mention Pinkawy as very nice person who knows his work. Thank you!

Liked my vacation here

The worst hotel ever..There is no maintenance for anything and your life may be in danger due to the negligence of its workers..I had a terrible accident when the elevator broke down between the first and second floors. My wife and daughter were very afraid inside it, and my daughter cried and screamed, and this may lead to a big problem when she grows up. I will never advise anyone to stay in this hotel

Worst hotel ever

Great hotel, attentive and kind staff.  Thank you very much for the help and support Osama at the front desk.  Very clean and comfortable hotel. Good food. Lack of alcohol only adds a lot to the hotel.  I recommend it to anyone who loves a quiet and comfortable stay.

Thank you to everyone at the hotel for making our stay comfortable and memorable.

No recommend it at all. A dirty hotel, food is bad and not clean. Clean dishes in the restaurant have chuncks of food on it. Too much Chlorine in the swimming pool caused me allergy. I could give them even less than a one star. Rooms are full with small lizards.

Bad and not recommend it

Their site mentioned there were laundry and dry cleaning service, however when we reached there  they said those services are not available. It is just weird that a hotel doesn't have a cleaning service

No laundry or dry clean

The worst hotel in hurghada I have ever stayed in. The staff doesn't know how to deal with the guests in a proper way. They have a rule in what they call open buffet which oblige you to be dedicated to a certain quantity of low quality and awful food, and when we tell them that we follow a certain nutrition plan so we need a specific amount of protein, they say that we should have said that during reservation and they would accept or refuse. To sum this up, don't be fooled by the images on the internet that let you beleive that it looks like heaven on the earth while it is the worst hotel in the world.

The worst hotel in the world

This place is awful! I booked 2 rooms through an agent, one double the other triple. When I got to the rooms they weren’t clean, there was food leftovers in the room, the beds weren’t clean and the sheets had satins and hair on them. Rooms’ Toilets were horrible, the towels was smelly and not clean, there was no shampoo and shower then they put a very very low quality soap and small packets of shampoo!! And the triple room was a double room and they added a small bed to make it triple and of course it made the room smaller. 
After going to the reception to change the rooms I managed to change them after many talks to a better rooms that was already clean and spacious with pool and sea view. 

The food is horrible, there is no variety at all and the food quality was too bad. At the restaurant the people who work there makes you feel like you’re in a prison. They look at what you take and keep checking the plates whilst you eat in a very rude was as if you didn’t pay for it and even refuse to let you enter with your purse or bag. Plus the place itself wasn’t clean. 

The beach is across the road. It’s too small and too dirty but let’s say it was ok. There are 2 pools, but I didn’t use them. 

After all it wasn’t a pleasant stay at all and I wouldn’t recommend it to anyone who wants to chill and relax. 

To hotel management: you have to listen to clients complaints and you have to change the restaurant staff, they are very rude, aggressive and treat people like they’re in prison as if they don’t deserve to be treated good. 

Horrible hotel. Don’t stay there!

We chose this hotel for the simple reason that it offered a family suite to accomodate 5 people in two bedrooms, which we reserved through Expedia.  Of course when we arrived, it was not available. They advertise WIFI but it is available only in the small lobby area,not in the rooms, and is very, very slow. They offered two rooms which were next too each other, not connected. In the childrens room, the telephone
did not work, the refridgerator did not work,  and the remote for the AC did not work which means AC did not work and most of the lights in both rooms did not work. After multiple requests they replaced the batteries for the AC remote. I put in writing to fix the telephone cable after many requests and it was never repaired and I had to pound on the door to wake the kids early each morning before our planned trips.
They never fixed or attempted to fix or replace the phone cable.
The receptionist at the front desk was completely usesless.I had the feeling that they wouldn't fix anything unless tipped. The breakfast buffet was horrible, just beans, bread, some cereal, mashed potatoes, red-dyed sausage and once was enough for us. Go to "GAD restaurant" for 24 hour meals. The shower doors were nearly impossible to open/close.We had to request a second roll of toilet paper on the second day when it was not refilled. The hotel staff not very friendly.  I recommend to stay across the street, on the beach at the Sunrise Resort if you don't have children less than 16 years old.  Sunrise is a very nice place.  I would never, ever stay at Sun and Sea again. If we hadn't booked thru Expedia, I would have left the minute they said the family suite was unavailable. The staff at the beach bar, across the street,
were friendly and the service at the beach bar/restaurant was good, however, and they treated us well....only at the beach, though. My overall impression was that I did not feel welcome there and you won't either, they don't seem to care. Don't accept the beach towel tags unless you really need them. That's another scam.....

Wouldn't return.

I stayed in this hotel recently. The rooms are nice & clean, but some of them are too exposed to the outer corridors. The food variety is poor. The food is being distributed in the open buffet in a really strange way: one of the stuff is standing at the main course stand,serving each person from the trays which causes a huge queue to form waiting to be served.

Sun & Sea Hotel and Aqua Park - Hurghada

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