Hotel Alexandra

I had booked at their sister hotel Christian IV, but then a few days before I was to arrive they emailed and said they canceled my booking and moved me to Hotel Alexandra. Location was not close to where I planned to be, but luckily location was still ok for what I had planned to do while I was in Copenhagen. I booked with Expedia which made it more confusing because they kept emailing me the wrong information. So I was nervous and very worried that I may not have a place to stay when I flew in to Copenhagen. I contacted both hotels to make sure that I indeed had a hotel room reserved for when I showed up. Greta, Alberte, and Aicha at Hotel Alexandra were excellent and helped confirm details with me. I met Aicha in person when I stayed at the hotel and she is the best!!! She is wonderful, so pleasant, friendly, patient, and professional. I was stressed before I arrived, and Aicha really made the stay so much nicer with her exceptional hospitality. I've been traveling for many decades around the world and Aicha stands out as one of the kindest, friendliest and most professional person that I have met. They upgraded us to the best suite decorated/inspired by a famous Danish furniture designer. The entire hotel is mid century modern. The hotel is in a great location with many restaurants, museums, and Tivoli amusement park that you can walk to. From the CPH airport you can buy a metro train ticket that takes you to Radhuspladsen metro stop and then it's about a 3 minute walk to the hotel. We took an Uber to the cruise terminal 7.8 km away. The hotel is next to a concert venue and the music is loud around 7pm-9pm. The Friday night that I was there I did hear music to around midnight or so and maybe that came from a bar nearby not sure. I could hear the music from the room but it was not too bad...they do have ear plugs in the room if you need it. Hotel is clean and they can store your luggage at no charge.