Name: Chateau Arenal
Address: El Castillo, El Castillo, El Castillo, El Castillo, 20213, Costa Rica
Rating: 0

Smoking areas

Ticket assistance

Garden

Outdoor furniture

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Laundry

Concierge services

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Hiking

Picnic area

Sun Deck

Recreation

Parking

Pool facilities

Pool and beach

Beauty and wellness

Children swimming pool

Kids

Pets Not Allowed

Pets

Location

At the hotel

Fortuna Airport

Chacarita Airport

Upala Airport

Chateau Arenal

El Castillo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Felt like a place off the beaten path. Small and cozy facility with great views of Arenal Volcano and the surrounding hills. The location is walkable to a convenient store, restaurant, and bakery at the bottom of the hill. And a restaurant at the top of the hill. The room is equipped with AC. Towels and bed turnover service was provided daily. The included breakfast was sufficient enough to get my day started. Flavorful enough to eat each of the 3 mornings that I was there.Staff was very cordial and accommodating and helped me arrange rides to sky Adventures and La Fortuna. I even had my laundry done at a great price.

Quaint Hilltop Oasis

We arrived around 9pm on a stormy, rainy night. The propwrty has no outside lighting to tell you where the reception desk is. In any case it was pitch dark, with rain and nobody in sight, could've find our room. Found out that they peft the keys with our friends who had checked in earlier without any agreement from us! Somehow we found the room with our cellphone flashlights and it was horrendous. There was water everywhere on the floor, the bedspread on one of the beds was soaked in water. Toilet paper roll in bathroom was on its last breath. We called property number, texted byt no response and no one to help us. We weren't expecting luxurious stay, but this was below a basic hotel stay. Ants ran rampant in the room. When we informed the front desk in the morning,  they simply shrugged and said you booked through expedia, you talk to them. We cancelled further nights at the hotel and found another hotel. It is in a remote location,  sub par standard and cheap lodgings. Front desk closes early at night and management clearly doesn't care. By the way they never refunded us for the nights we canceled.  Beware!

Everything was great! Food was world class! The only thing that could have been better was the bad smell coming from the bathroom, something to consider/remodel!!

Chateau Arenal is a great little strip of modest bungalows allowing a view of the volcano and the main strip of El Castillo below. These aren't luxury accommodations, but the staff are attentive, friendly and kind (like seemingly everyone in Costa Rica). Breakfast was tasty and if the materials are available, they'll cook anything for you. We especially enjoyed being able to walk down through El Castillo to tiendas and "sodas" to feel the town. You're on a slope, so expect to burn some calories. One of the most annoying things is the whine of noisy motorcycles in the area, but that's simply Costa Rica.  Parts of the hotel are closer to the road than others. Expect occasional windy conditions, because the hotel is on a ridge.  We generally felt secure, but you'll have to choose between closing your window at night and running the AC or leaving it open. The bathroom was dark, making things like putting in contact lenses challenging. We recommend walking up and down the hill and trying different eateries. We especially enjoyed a day at the Arenal Observatory Lodge and Trails (only 18 minutes away). Well worth the $18 per person (at the time of this review). Special thanks to Richard, Sophia and Julia. Great people!!!

Well run property and staff was very helpful

Staff was friendly, typical breakfast included (tasty), lake and volcano view, soothing to hear the rain on the roof. Our room didn't have but fan was enough.They can do your laundry if needed, wifi was good as well

Stay in town and avoid this place on the outskirts of town. First of all they advertise ac and internet and 2 beds in room and then try and give you a different room with none of the above. The room ultimately given had 2 worn out crap mattresses with sink holes in them.  If you stay here be prepared to drive a distance near nothing and also get no sleep due to poor quality accommodations. Don’t bring your valuables because the back sliding door doesn’t lock either. We stayed one miserable night and checked into another hotel in town and was treated to a good nights sleep.

Pass on this place if you want to be able to sleep

Great location overlooking lake Arenal and Arenal.  Beautiful grounds and view. Friendly staff.  Very basic room with uncomfortable beds.

Chateau Arenal

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment