Name: Atour Hotel East Bund Sanjiangkou Ningbo
Address: Bldg 1, Ningbo Book City, No.1 Yongjiang, Ningbo, Ningbo, Ningbo, 315000, China
Rating: 7

24-hour reception

Elevator/lift

Smoking areas

Express check-in

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Meeting and presentation facilities

Conference Hall

Business

Fitness facilities

Sports

Pets Not Allowed

Pets

Location

At the hotel

Ningbo Lishe International Airport

Atour Hotel East Bund Sanjiangkou Ningbo

Ningbo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

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3-beds

30-beds

31-beds

32-beds

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35-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This a new hotel and the staff is not conversant in English. Do not recommend for non-Chinese. I have Chinese friends who helped me. Room and bed were great, breakfast is very Chinese not Western. Due to construction it is not easy to find.

Great of you know Chinese

I’ve just stay a night there on a business trip and the hotel was arranged by my agent.

So far … what to say …. Quite fast check-in and the front-desk personnel was English-speaking which is a quite big plus!

Initial impression for the hotel is good with wide and big lobby, restaurants on the ground floor.
Booked room was small, but more than enough to accommodate the person/s. Sleeping comfort was good, room and bath were clean and some complement into the desk.

One big minus for the foreign guests is that there are no any English speaking channels on the TV, even music channel, but …. Internet connection is quite good and you may listen music via internet without any problem.

View from my room was over parking lot(back+corner) and cannot be determine a stunning, but as was rainy day … nothing to see :).

As I was able to read later – as it looks there is a bit problem with AC controller into the rooms and mine was not an exemption! Anyhow as was May was mild weather and I did not feel some discomfort, but was necessary to open the window a few times :).

Hotel is in good area and if you do not like hotel restaurant – there are a lot of options around and small shops too … Everything is on walking distance!

Nothing spectacular, but good and comfortable rest at all …

Nothing spectacular ... but good rest at the end!

The heater doesn't work, it is January and Ningbo is cold, but this hotel think the heater is not necessary, so the room was really frozen. I wanted a room with a king bed but they gave me 2 beds together as a one bed. Not too much water in the shower. I will not back ever. 

The room was frozen 

Though I stayed here for one night, my experience is worth sharing. I checked in at around 2200hrs.  Check in was fast. I was given a room on 3rd floor. Nice small room it was. But after a while I realised air conditioner not working. I called up reception, but no one understood what I am talking. When I started sweating, I went down to reception to tell my problem. When I point at the sweat all over my face, they understood and later sent a technician to rectify the fault. Later at night I wanted to call my home from room. But IDD calls were not working. So this one too took some time. Next morning I went for breakfast. Lots of food items. All in all good hotel, but is put down by non english speaking staff.

Nice hotel but,with Non English speaking staff

I spent three days at this hotel for a conference, so besides the usual tourist sites, I was able to see a lot of the inner workings of the hotel.  The first day I arrived, one of the organizers of the conference thought I was at the wrong hotel, so they checked me out.  A few hours later, I called to reinstate me at this hotel, and there was no problem:  I was back at my room that night without any problem!  Also, I saw some of the most helpful people in China, both in the front counter, and helping in the beautifully decorated and conference rooms.  The breakfast is excellent: a buffet with plenty of Chinese food dishes and a few western dishes, and always staff around willing to help.  The room was very clean and I had no problems with hot water, internet access, etc.  I wouldn't say the hotel is at the center of town, but it is close enough to Lao Wai Tan (老外滩) and downtown with a 5 to 10 minute taxi ride.  In short, the hotel is not brand new but one can see that there is constant upkeep and repairs.  I highly recommend this hotel!

Fantastic customer service, nice facilities!

When I arrived at the hotel quite late in the evening, it took the girls behind the dest about 15 minutes to register. They just did not realise that me an another guest were just very tired and we wanted to go to our rooms as soon as possible. The bar was already empty, same for the beauty salon, so all the attendents came to check us out. So when i got to my room the phone rang after a few minutes offering me all kind of services. The room was OK for the price. Internet quite fast, beds clean only the shower area showed some wear and tear.

Typical Chinese 3 star hotel.

We don't have any hotel pre-booking when we came to Ningbo on business and we were bought accidentally to this hotel due to difficulty in communication in this country. But we decided to stay nonetheless since we were tired from travel. Communication is your no.1 nemesis here.  We have to get the manager since she's the only one who can understand us with her very little knowledge of English. But she seems helpful.
The room was clean and quiet with a big TV, not your 5-star variety but good enough for its inexpensive price. 
On our third night, while I was in the bathroom, a leakage coming from the floor above started from a little dripping until it became worse. I called on the staff for help and they checked it. Moments later, about 3 of their staff arrived and told us we will have to transfer to anothr room immediately. We can see they were really so apologetic of the situation.  They transferred all luggages not wanting us to be troubled any more than is necessary. When we were finally settled in our new room, the head of the staff came to send her apologies and gave us a basket of fruits compliments of the hotel. We were touched with their sincerity. They may not speak English but they sure had good customer relations training here.


Atour Hotel East Bund Sanjiangkou Ningbo

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