Name: Hôtel Terrasse Dufferin
Address: 6 Place Terrasse Dufferin Québec,Place Terrasse Dufferin, Quebec, Quebec, Quebec, G1R 4N5, Canada
Rating: 8

Smoke-free property

General

Non-smoking rooms

Family room

Rooms

Free Wi-Fi

Internet

Spanish

German

English

French

Languages Spoken

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Quebec City Jean Lesage International Airport

Hôtel Terrasse Dufferin

Quebec

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Excellent Management.
What an amazing experience.
Wonderful Management that was so intuitive.
Every thinkable convenience that you would need , they provide.
Extra towels no problem, things to do no problem.
Amazing location and very well kept hotel.
This little gem was so perfect in every way .
It’s amazing management like this that make your holiday great and memorable.
Special thank you to Amelie for making such a wonderful time for us .

Perfect stay in every way

This was my second time visiting this hotel. The first time was  30 years ago and stayed in the suite. The suite is spacious and great for a family. View is wonderful and has a little kitchen. 
This visit with only one room left we stayed in the basement. Honestly it’s small but we only slept in there! Bare bones and nothing has changed in 30 years but I don’t mind that personally. 
The best qualities about this hotel is the staff and location! 
Emily was a delight to work with and so accommodating. Check in was effortless. Small treats are in the fridge to get you going in the morning including orange juice. 
The location is amazing with views of the at Lawrence and minutes to street entertainment. 
We will be back!! Thank you!

Love this hotel!!

What a great place! I was looking for something that would be in the center of everything and have a good view.

I found it at the hotel Terrasse Dufferin.

Amelie was helpful to update my reservation to a room with a balcony and it did not disappoint!

The room itself had a nice living space with a kitchenette, the bathroom was clean and the bedroom was comfy and had a bureau/work desk.

The balcony had a small table for me to enjoy watching the sunset and have a few beers.

The building is old but it’s got a nice charm to it.

This place does not have elevators so plan on walking up and downstairs If you’re on any of the upper floors.

I also like the fact that this hotel is just a few steps away from shops, restaurants, and most nearby attractions.

If you’re in Quebec City I would definitely recommend this place to call home while you’re in town.

Also, thank you Amelie for arranging for a driver to pick me up at the airport, so convenient!

The perfect place to stay in Quebec City

Is this a brand new luxury hotel?  No.  Is it an older, clean building that has some of the most magnificent views in Quebec City?  Yes!  The building is old (180 years) but is has been kept up nicely, and we loved the eccentricities of the older building.  There is no elevator, so be prepared for a climb.  We had Room 14, which has a balcony.  That alone made this stay absolutely amazing!  We sat out for coffee in the morning and for wine at night.  Dufferin Terrace is just below, the river right in front, and the Chateau to the left.  IT WAS AMAZING. Splurge for the balcony!  The price is great for being this centrally located.  The staff is fantastic.  Our room was clean and comfortable. Amélie was so friendly and helpful, answering questions and calling a taxi.  Everyone spoke both French and English very well, so there was no confusion (because my French is not too good). 

We want to return in the winter soon--and this is where we'll be staying again.  Thanks for an amazing 6 days in Quebec!

The balcony is fantastic!

Zina and Amelie were 10/10 excellent hostesses - friendly and extremely attentive to all our needs, including recommending where to eat & addressing room concerns.  The fridge was stocked with complementary drinks & snacks.
The hotel is located in old town directly next to the US embassy, across the Fairmont Chateau, and is within walking distance to/from everything. Parking was easily accessible. 
As far as location and the staff, this hotel is a 10/10.

Now unto the hotel - the physical building and room themselves - resemble a hostel and are in desperate need of renovation and a paint job on the outside. We did not get restful sleep as beds were either too firm or too soft & the pillows were old and thin. The floor between the room and kitchen was separated by a 1in platform, which is an accident waiting to happen. 

The room does not have central air conditioning; instead it has a window unit that is pretty old and loud, so it was difficult to sleep in the night. But we are very thankful to Zina, who did her best to resolve the issue.

The carpets had stains, wallpaper was peeled/ripped/torn, and the bathroom doors and walls were yellowed.  The outlets upstairs did not work, except for one in the spare bedroom meant for kids. 

This hotel could be a "cherry on top" with its excellent location and staff, but as is, it's a 2-star hotel.

Management reacted to our review as a personal offense. To support our review, pictures are posted with this review.

Great location and staff, but Hotel in Desperate need of Renovation

Awesome little gem in maybe the best location in the city overlooking Dufferin Terrace. Spotlessly clean, great staff who were friendly and helpful. Nice common kitchen and garden outside for guest use. I had the one bedroom apartment on the top floor, great view down the river. Restaurants close by as well as a small grocery store, close to the funiculaire and bus.

Highly recommend

This is a nice little hotel in an amazing location in Old Quebec (practically next to the Fairmont, and fronting the promenade overlooking the St. Lawrence). It is by no means a luxurious or trendy hotel, but it is clean and very reasonable rates for the location, and the management was very friendly (and spoke both French and English), and they accommodated my late evening arrival with self-check in instructions. 

I had a regular queen room without the river view (it just looked onto the other buildings behind the hotel), which was perfectly fine, especially if you plan to be out and about most of the day. There was some light noise from the room directly overhead, but overall it was fairly quiet (it is a small hotel, so there aren't many other guests to make noise!) There was no included breakfast, but the room was stocked with free little snacks in the refrigerator (granola bar, etc.) and had a small in-room coffeemaker w/coffee and tea provided. 

The location was great - I walked everywhere (to/from train station, all around upper and lower old city, to/from Plains of Abraham and port area where the Strom spa is, and to/from St. Roch (a trendier neighborhood below the old city). As long as you are prepared for uphill/downhill on walks, there's no need for a car if you stay here. I would definitely stay here again if I were to revisit Quebec!

Pleasant and affordable basic hotel in terrific location 

We arrived at Hotel Terrasse Dufferin  and WOW what an awesome surprise. We were greeted by Amélie, who instantly made us feel welcome and like we were the most important guests ever! The hotel in our opinion is perfectly situated right near the Chateau with views of the river. Our room was also great we couldn’t fault it, large and very comfortable.  We originally booked for 2 and stayed for 5 nights.

Amélie and Simon have only taken over the hotel recently, we wish them the very best in their new venture with all the plans for improvements they have and are positive they will be extremely successful. We will be back!!

Great Surprise

I'm dismayed to have to write such a critical review, but in all my years, I've never encountered such a disreputable management of any hotel.  Simply put, the manager is a thief!  I booked two rooms.  Unfortunately, due to the approaching hurricane Lee, our transportation to PEI cancelled.  So, I cancelled with the hotel; first, I attempted this via phone, 8 days before our arrival and had to leave a message.  Then, the next day, in the morning, I followed up with an email and phone call.  The manager was extremely rude and condescending.  He spoke perfect English, yet upon being informed that I would be charged the first night's rent, I objected and pointed out that his website stated 48 hours is all that's required.  He replied, "No, no, no, no, no...7 days."  Fine, I replied:  I'm giving you 7 days notice right now -- eight, if you consider yesterday's call.  Suddenly, he claimed he didn't understand English and to send him an email!  "I already did that," I responded, whereupon he hung up on me.  Then, two days later, he charged my card $300!  Then, three days after that, he charged my card another $435!!  All of this days before we were even suppose to arrive.  I'm handling their theft via my credit card company, mais c'est incroyable, n'est ce pas?
 
 /Users/zehutiman/Desktop/IMG_0103.jpeg

Thieves/Voleurs!

This is quaint very old hotel.  It needs some sprucing up; The furniture in our room was early garage sale.  The room was very clean though and comfortable. The location was the true beauty of the property. Walking to everything was so easy. We enjoyed staying there.  We knew it was not going to be luxurious. I think they could visit a few resale shops and pick up some nicer furniture, 

Hôtel Terrasse Dufferin

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