Name: Hostel Orient
Address: 39 High St, Perth, Perth, Perth, 6160, Australia
Rating: 6

Smoking areas

Smoke-free property

Television in lobby

Terrace

Outdoor furniture

No elevators

Reception desk

General

Non-smoking rooms

Family room

Locker

Rooms

Laundry

Luggage storage

Services and amenities

Common kitchen

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet access

Internet

German

English

French

Multi-language staff

Languages Spoken

Sun Deck

Ping-Pong

Recreation

No parking

Parking

Next to the beach

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hostel

University of Notre Dame Australia

Old German Consulate

Chamber of Commerce Building

WA Shipwrecks Museum

Esplanade Reserve

Bon Scott Statue

Esplanade Hotel

John Curtin Statue

Fremantle Fishing Boat Harbour

Mark of the Century

Perth Airport

Hostel Orient

Perth

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The hostel no longer exists, I paid the money, went to check in and they say there is no longer accommodation here.

There is No Hostel or Accommodation on this site.scam

The hostel dont existI ve been there and i ve to find another hotel

Unfortunately me and my partner stayed in this hostel. The first receptionist didn’t even offer to help carry our bags when we had a load to carry. The second receptionist was on the phone to his friends and had tobacco on the counter. He didn’t even see our booking even though we booked in advance which was non refundable. When we arrived in the room we said we had no sheets so the receptionist went and got some which he said he’s giving us whatever he finds as I quote “I don’t care”. It’s very rare to see anyone on the desk from the afternoon onwards as they all to be smoking weed. We found glass on the floor and bed as well as fag burns on the sheets. Our first night was next to the balcony where they had loud music playing so we had to sleep with ear plugs. The bathrooms are unisex and half the locks are broken with toilet paper on the floor. They don’t use bleach when cleaning so the toilets constantly smell. When I went to use the shower which was also unisex, a Scottish guy working said to use the other showers and then he began mopping the floor and I said shall I leave until your finished and he said no just go into the shower, even though you could see through the shower so I felt really uncomfortable and just waited for him to leave. The kitchen was filthy as they don’t clean it at night only in the morning.

Awful Hostel

First off when I got there I was too it was only for 18-30 year olds as they were a Backpackers. (Have stayed In no's before and this not always the case) Second when I told them that I already had a booking that was paid for,  they said that they only use booking.com and not heard about you.  Had to show confirmation 5 times.  Finally found someone  that decided to help as they were not going to honour the booking and said to find somewhere else to stay.  Put my foot down then made them look at there bookings.  Name was not there.  Finally they said I could stay the night if I gave $25.00 cash only. Made me sign an agreement  that if late checkout  they keep it.  Thought it said breakfast no such thing was available.  Paid for a six bed and was put in a 8 bed after showing them booking once again.  So got ripped there. There was a crinkled up,  worn out piece of paper on the inside of the door that stated they would take $20.00 out of the bond if they found food or drink in the room. It was hard to see as screwed up and no light.  We were using our phones as torches. In summery it has let your company down and they are out to rip off the young people there.  If they had of refused to pay my money back the police would have been called. Only booked as low on funds.

For the price we paid for a private room, we cannot get too annoyed by this hostel. The frustrating thing was that this is a house ran by backpackers with zero idea what they are doing with zero people skills. It seems like everyone lives there long term and everyone seems to work for money off their accommodation and yet nothing seems to get done. 

I will try to keep this reasonably short:

•Never anyone of reception 
•Private room and yet 'staff' just walk into your room, no knock no purpose just come in. As they woke us having an afternoon nap I asked reception what was going on. She couldn't care less and said the guy didn't understand the system and was counting pillows. Seriously?
•Bathrooms were always locked on our floor, never given an explanation why
•Our floor was always in pitch black 
•As the hostel is run by people who live in the house, weekends get very noisy late into the night and nothing can be done about it.
•Cleaning was always done at times to suit the 'staff' which made using the only bathroom very difficult. Who cleans a bathroom at 8am in the morning? They would unlock the bathroom across from my room on this occasion. 
•bedding on a double bed was a single duvet
•Never any toilet roll in the toilets. I constantly had to ask for some. 
•The air con in our room didnt work, nor was there a fan. Window wasn't worth opening due to the mountain of pigeon excrement outside our window. 
•There was actually a net to keep pigeons off the ledge area outside our room, however this was not maintained so we would spend the night listening to distressed stuck pigeons that had sneaked through the net. 

Basically, if you get this place cheap enough for a place to rest your head at night it's liveable, if not find somewhere that's managed better. This hostel has alot of potential. 



Okay hostel

Had a good stay here, staff and management are friendly, really went out of their way to help us and advise us on things. Staff do there chores and on the whole place is clean. Good to see lots of maintenance being done, they obviously want to keep improving the place. 
Only criticisms would be, the level of noise (generally from bar below) but I guess its to be expected at a hostel! Could do with some new kitchen equipment (chopping board and some sharper knives), Tv downstairs doesn't work and couldn't see the free brekky. Otherwise, this a good hostel which we would recommend.

Generally a positive experience!

Nice old style building, reasonably clean, big kitchen,perfect position in the city center ad close to the beach and the port. Good company and  friendly vibe. Nice big common area, pool table, recommended!                                      

Family vibe hostel

Absolute disaster .... we didn't stay there - although we had paid ...

Reception was full of (untidy) laundry ... clean and dirty. Had to wait for someone to appear - didn't seem to be a bell. Friend was tired - had travelled all day ... 

We were told that would be single occupancy in two quad rooms.  I said (and showed), my booking was for a double room ($65) and a triple / quad room ($50).  Girl decided that maybe there was a double room after all.

We paid (big mistake !), they were giving us bed linen, and I asked for a towel ?  Was told 'no towels' .... not even to hire ......  not sure what you are meant to dry yourself with ?? Maybe your pillowslip ?? You'd just hope previous guests hadn't had the same idea !

Anyway, we went up to the rooms, only to discover that the double room hadn't been cleaned ...   at this point we asked if we could have a refund ... we were going to go elsewhere.  

Girl 'serving' us, said she couldn't authorise a refund, and she would get a manager !

'Manager' (a backpacker)  turned up ... barefoot ... and couldn't care less ..... said they couldn't authorise a refund ....   we  said we were going elsewhere, and left our email addresses for them to contact us.

I rang Booking.com that night and said what had happened, and followed it up with an email.  Said I would give them 7 days, to refund, or I would be posting a negative review telling exactly what had happened.  Now been almost two weeks, and Booking.com, have confirmed that the hostel won't refund.

We went down the road, found a lovely old hotel, with almost palatial suites, including breakfast for $69 each room, with lovely, professional staff, and towels !!!

Hostel Orient

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