Name: An Nhien Retreat Phu Quoc
Address: Cua Lap Hamlet, Duong To Commune, Phu Quoc, Phu Quoc, Phu Quoc, 92550, Vietnam
Rating: 8

24-hour reception

Smoke-free property

Garden

Terrace

No elevators

General

Accessibility features

Accessibility

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Shuttle

Airport transportation

Transfer

Sun Deck

Recreation

Free parking

Parking

Private beach

Pool facilities

Next to the beach

Pool and beach

Children's playground

Kids

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Phu Quoc Beach

Phu Quoc Airport

Kampot Airport

An Nhien Retreat Phu Quoc

Phu Quoc

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This property has the potential to be beautiful but unfortunately it is run down and dirty. Dead plants, overgrown bushes, pool littered with leaves, loungers broken and not enough  cushions for the ones that are there. The beach is across the road, shared with another resort. The only problem with that was, we couldn't get a lounger there. Guests from the other resort were in the "An Niehm" section everyday. So using the private beach was useless.  As for the rooms, they need a good cleaning from top to bottom! Everything dusty and dirty. We were given clean towels everyday and the breakast every morning was wonderful. All in all...Would I stay here again? No. Would I recommend this hotel to a friend? No.

Nice, quaint place with Nice Garden & pool, very helpfull staff, Miss Ha is there to help & advise on all Your questions & needs, I would not hesitate to recommend this place,Tom

Firstly, if you or your taxi driver are not familiar with the location of the accommodation, you will have issues trying to find it as there are no location signs on the roadside unlike other accommodations.  Our transfer took 15 mins longer than needed as the driver had problems finding it, even asking some locals as they also had no idea so could not give directions and we ended up driving up and down the busy road as there is no street or hotel location sign.

To reach the property you need to exit right as soon as you reach the Iris cafe and then less than 30 seconds up the little lane you reach the entrance to the 'retreat'.  The Famiana hotel is over the road to the Iris cafe so once you spot the Famiana hotel on the left you know you have arrived at the Iris cafe. 

Note - do not pay more than 120,000 Dong for your taxi transfer from the airport who will try to charge as much as 400,000 for the same journey.  Also do not change  money at the airport who offered a lousy rate compared to the rate offered in the resort.

Our  greeting at the outdoor reception was friendly and was given a refreshing drink and taken to my room number 11 a standard garden view room which also overlooked the pool.

The room itself was very dark and more 'rustic' than the photos suggested which suggested the accommodation is older than it looks.

It had a king size bed however was covered with just a double duvet so had to be placed sideways to cover the bed and  your feet will stick out of the bottom.  There was aircon which worked OK but the temperature and speed never changed despite using the remote control.  No mozzie net is provided.  There was a mini bar sized fridge which was quite old and the ice box was thick with ice so affected how it could be used and had to be defrosted and then re-started to function properly.

There should have been a flat screen TV in place but this had been taken away for some reason and just some evidence of bare wires poking out of a wall showed where it should have been.  There was an open sided 'wardrobe' with 5 hangers and open shelves but no drawer storage unit so all of you clothes and personal belongings are on view.  A good sized digital safe was provided but it was not fixed down so anyone who was determined could walk away with it if they broke into the room.  There was no security person on site.

The shower room was much smaller than expected but had a good supply of hot water and lovely full size quality hair and body wash products and plenty of clean towels supplied every day.  Despite a mozzie screen in place at the window, the room had issues with some small flies and mozzies and was bitten 3 times on the back of my legs whilst using it.

The biggest issue with the shower room was that the window is not glazed and there was a thick layer of rust coloured dust all the way along the indoor window ledge which suggested it camefrom the building site and the room had not been used and serviced for a while. Even though the window is open to the elements, there is no privacy issue as nobody can see in, and only hear what you are up to!

There was a very thick heavy curtain in place at the very large bedroom window however to make the room brighter you had to fully open it but as no net curtain was in place, anyone could see into the room so it offered no privacy. 

I have highlighted the word 'retreat' as it suggests a peaceful location however at the time of our stay there were 3 chlldren of various ages staying and every day they were shouting, screaming and crying and took over the swimming pool with their inflatables so it was not peaceful.  Their selection of inflatables were left in the pool or poolside overnight which I think is a health hazzard as it contaminates the water as dirt was transferred when the items were on the poolside gardens.

Even worse, there is a hotel being built right next door and on some days, the drilling, hammering and sawing etc started at 7.30am.  This is not the hotels fault though but feel it should be mentioned on the hotel website and accommodation selling company websites whilst construction continues. 

The hotel is not ideal if you like to laze poolside in the sun all day.  There are just 6 heavy wooden sun loungers at one end of the pool which are in the shade all day and 2 large Bali style beds at the other but sunny end of the pool which had to be shared with whoever was lying on it at the time which is awkward and  not enough padded cushions are provided for all of the loungers.  We think it would be better to swop the location of the loungers and beds so guests can sunbathe on the individual loungers and the Bali beds used for relaxation in the shade. 

There is the opportunity to use a private section of beach which is situated within the grounds of the Famiana hotel but there is a strict policy on which facilities you can use.  You must wear the wrist band provided by An Nhien retreat to access the hotel and there is a section of sun loungers to the left of the beach area that have to be used and there are signposts to this area.  However, this area was totally shaded by palm trees and the back of the spa building and only the front row of sun loungers get full sun after 10.30am till sunset. You had to be there early to get one of the front row spots as some guests from the Famiana hotel who wanted to be front row would use the An Nhien area if their 'beach side' was busy but we could not use the Famiana facilities. To make matters worse, random people who were not guests of either hotel would walk up the beach access steps and use the An Nhien loungers and showers and this was not monitored.  Many of the An Nhien beach sun loungers were also not in very good condition and some of the straw parasols structures were very low and you had to duck down very low to get under them.  Despite this, the beach was very clean and many people swam in the sea despite it being very murky looking the days after a heavy overnight shower.  There is a beach bar run by Famiana hotel but drinks and food were sold at crazy prices so we took cold drinks and snacks from local shops. 

As for food at An Nhien, there was an excellent menu with reasonably priced meals and drinks more expensive than local bars/restaurants but still cheap in comparison to UK prices.  Unfortunately during our 7 night stay we never saw any customers use the restaurant apart from residents having breakfast which was excellent every day of our stay.

All of the staff work very hard and are very polite and always cheerful and are an asset to the hotel.  We wanted to leave a good tip at the end of our stay but no tip box is provided so just had to leave cash at reception. Perhaps one general tip box could be provided in future?

I have provided an honest and accurate review of my stay and although it may seem quite critical, we would stay again in future but only after the hotel construction had been completed and if some of the issues highlighted had been given some consideration.  

We did enjoy our stay very much so imaging how we would feel if everything had been 'perfect' and would still recommend you give An Nhien a try as it is in an ideal location and is still a lovely place to stay.  

The hotel gardens were beautiful with lots of ornamental fish ponds and exotic plants, flowers and trees but difficult to negotiate if you have mobility issues as there are just 'stepping stone' type paving with big gaps and it was not possible to pull suitcases which had to be carried from reception.

Lovely - but will be better in time when some issues are tackled

For a 2 star hotel and the price I paid hotel is great. Breakfast included in price could be better otherwise it is a nice cozy place

Great pool, relaxing and quiet place, possibility to utilize a private beach of the sister resort. Beautiful rooms, just make sure to close the door so the mosquitos don’t get in. Complimentary yoga class every morning. Tasty cooked-to-order breakfast which can, however become a bit dull if you stay longer because it mainly consists of various egg dishes. For the price, it is definitely one of the best deals in PQ.

True retreat

Didn’t like the fact that they lost my reservation and had no room for me. Put me in a different hotel and made me move rooms.

Great service. But some room equipment were broken

I want to say big big thanks to this place.At december i was in healthy detox programm, omg, its so big expirience in my life.
Our day we start with herbal tea and yoga, we ride bycicle to amazing waterfall , we eat delicious and healthy food, and ofcause now i know how to detox my body in right way.

Amazing health workshop

I stayed and joined 3 days yoga retreat in An Nhiên Retreat with Ms Dezi. This is the first time i have experience like this. I see it suits for any one need to refresh their mind and body.There are different activities every day. I like ginger tea but fresh ginger juice is strange to me, i just know about benefits from them through sharing of Ms Dezi. Every morning you should drink it to start the day. Every meals here is made by healthy ingredients. Biking to Tranh waterfall is an interesting activity to me and singing meditation take me to a deep sleep. Beside is sharings about some recipes for making detox drinks. 3 days were gone make me different thoughs about healthy live styles. After stressful time you should do refresh your own by joining this treatment.

Refresh time in Phu Quoc

The retreat program was very well organized. It was led by Deza whose positivity and spirit make it even more incredible! The place itself is very beautiful located on the coast. The whole experience motivates you to stay healthy both physically and mentally. Would definitely do it again!

An Nhien Retreat Phu Quoc

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