Name: Blackhaus Suites by AvantStay
Address: 421 S Calle Encilia, Palm Springs, Palm Springs, Palm Springs, 92262, United States of America
Rating: 0

Smoke-free property

Garden

Outdoor furniture

No elevators

General

Accessibility features

Wheelchair Accessible

Accessibility

Concierge services

Services and amenities

Free Wi-Fi

Internet

Sun Deck

Recreation

Parking

Pets Not Allowed

Pets

Location

At the cottage

Baristo Park

Plaza de las Flores Shopping Center

Annenberg Theatre

Desert Fashion Plaza Shopping Center

Agua Caliente Casino

Cameron Center Shopping Center

O'Donald Golf Course

Tahquitz Canyon

Camelot Park Family Center

Palm Springs Swim Center

Palm Springs International Airport

Jacqueline Cochran Regional Airport

Blackhaus Suites by AvantStay

Palm Springs

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Our experience at Avant Hotel was disappointing from the moment we arrived. The electronic key code malfunctioned, leaving us stranded outside. Customer service’s suggestion to manipulate the door only worsened the situation, revealing a low battery in the device—a concerning oversight for a keyless entry system.Once we finally gained access to our room, more issues emerged. The bathroom door handle fell off, locking my husband inside until I could open it from the outside. We also found tiny red ants on the bathroom counter, likely due to the rain. A sliding door behind the sink revealed what looked like mold, which the hotel staff dismissed as "water damage."Despite notifying the hotel within 30 minutes, their response was disheartening. A technician confirmed the "water damage" but no alternative accommodation or goodwill gesture was offered. Our refund request was denied, adding insult to injury.Customer service was equally poor, with sporadic text messages and a dismissive attitude towards our grievances. We checked out 40 minutes after arrival, documenting our experience with photographs.In conclusion, our stay at Avant Hotel was marked by numerous issues and a lack of customer care. We strongly advise potential guests to consider alternatives where their comfort and concerns are valued.

Great location, nice rooms, very convenient for groups.

The hotel is clean and modern. Cons: The bed was broken and I was contacted by the concierge asking about it. I hadn’t noticed yet and wasn’t in the room so I told her they might have the wrong room. They didn’t. The bed was thrashed. The sink only works at a trickle. The oddest part is that the first thing you see when you walk into the room is directly into the shower. Directly into the shower. Other than that, I really enjoyed the space. Pros: It was clean and I’ll probably go back despite the strange room set up. Communication was great and fantastic area just a street or two over from Arenas.

Weird set up. Nice place.

Nicely designed; rooms were very spacious

Great location and very nice room. The check in link is sometimes not working that we have tried several times verifying, but apart from that it’s a nice stay.

Make sure you understand this is a contactless hotel and they are strict about check in/out times. That said, it was big, beautiful and really very inexpensive for what you get. Comes with kitchen, private patio, BBQ, living room, lap pool.

Luxury without the high price

This is an excellent place to stay within walking distance to downtown PS.  I will definitely stay here again!GR

The room was very nicely furnished. Comfortable bed. Great vibe. Only negative would be pool area was very small if anyone else was by the pool you’d be in each others space.

Blackhaus Suites by AvantStay

Main amenities of the hotel

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Available rooms

Location

Description of the hotel

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Additional information

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