Name: Premier Inn St. Austell
Address: Treverbyn Road, Carclaze, St Austell, St Austell, St Austell, PL25 4EL, United Kingdom
Rating: 9

Non-smoking rooms

Rooms

Location

At the hotel

St Austell Brewery

Wheal Martyn China Clay Country Park

Newquay Cornwall Airport

Plymouth Airport

Penzance

Premier Inn St. Austell

St Austell

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

A fantastically warm welcome from Tim and Shelley. Friendly, helpful, informative and fun banter. Perfect start to the week. Thanks, guys. More than that, a clean warm room with a pub next door. Good booze and fair food served with a genuine smile. I like Cornwall!

Grand!

Every one at the hotel was helpful, polite and professional. Our room was clean and comfortable. The  food and drink selection for evening meal was really good. the selection for breakfast was fantastic.

premier inn stay

We were pleasantly greeted by Janette on arrival who was very knowledgeable about places in the surrounding area to visit. The hotel was very lovely and all of the staff said hello when we entered the reception. Special mention to Cherie for providing me and my family a table at the restaurant when they were very short staffed, we're very grateful.

Kind welcoming staff

Very warm welcome staff
Room was very clean room 157 sea side views 
 Premier inn girls were welcoming any extra tea coffee was free at reception 
Dog friendly small dogs 🐕
Will definitely be back with family members next year 
Free parking 
Food next door 👍

Weekend visit

It is not often that I do leave reviews for Premier Inn - it is one of those places that just  does what it says on the tin, however I feel that my most recent experience with them (and in particular their staff) warrants merit.
My wife and I were in Cornwall for the purposes of attending a family funeral and opted for this Premier Inn for its locality to our family.  We turned up late in the day without having made a prior booking and were met by the cheerful and friendly faces of Cherie & Claire who were on duty for the evening of 18th December 2023.  From the outset they were both great - welcoming, friendly and helpful.  We had a slight issue with our room which they dealt with swiftly.  Due to their patience, compassion and desire to give us the best possible experience of staying, both my wife and I were able to have a warm, comfortable and undisturbed sleep in a spotlessly clean room.  Exactly the rest we needed before attending the funeral.  
Special thanks to Cherie and Claire at Premier Inn St Austell.

Cherie & Claire are an absolute asset to this hotel!

We had an excellent stay at The premier Inn, St Austell. It is clean, comfortable and the staff are very friendly and welcoming. Thank you! We would happily stay again and we would recommend to anyone else coming to Cornwall for a break in a good location.

Recent stay

The staff were very friendly and quick to put any problems right. The room was clean and comfortable and the beds were as comfortable as I would have expected from this brand. I prefer this brand over Travelodge as I know I will get a good nights sleep. 

Comfortable stay

Called hotel several days in advance to request a quiet room as away on business working 4 nights which I was told was confirmed.
On arrival whilst checking in I reiterated my request for a quiet room only to be told that my room was in an area where scaffolding was now being erected, I requested a change of room but only rooms available were accessible rooms,rooms which were sold last,rooms with wet rooms wheelchair access,from experience these rooms are not comfortable, today after a night at work I am woken at 08.30 by scaffolders again,now discovered that room opposite me was actually available for 4 nights on quiet side of hotel,this rooms occupants only stayed 1 night,my point is that staff did not go that extra mile to guarantee a reasonable stay,definitely would not recommend this hotel for a quiet stay,don't think this is a one off,plus staff very unhelpful.

Nightmare Literally

We had a wonderful stay , very clean , the shower was good , bed was very comfy & lovely pillows . We stayed for 2 nights and will definitely stay again there is so much to do ,we walked to the Eden project &  you can follow the clay paths down towards St Austell town . The breakfast each morning was really good and tasty .lovely views from the restaurant across St Austell Bay .

Wonderful stay 

Great stay at the hotel. Brilliant location for Eden Project and surrounding area . Staff really friendly and helpful . Room spotless and very comfortable . Had breakfast and evening meal . Couldn’t fault it . We stayed 2 days . Excellent value for money . 

Premier Inn St. Austell

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