Name: Ivy By The Sea
Address: 50 Sandside, Scarborough, Scarborough, Scarborough, YO11 1PG, United Kingdom
Rating: 7

Smoke-free property

No elevators

Reception desk

General

Breakfast

Meals

Free Wi-Fi

Internet

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Scarborough Harbour

Roman Signal Station

Grave of Anne Brontë

Scarborough Maritime Heritage Centre

South Bay Beach

Opera House Casino

YMCA Theatre

Rotunda Museum

Mecca Bingo

Scarborough Cricket Club

Ivy By The Sea

Scarborough

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

A shambles.  Only received 50% of what we paid for.  Waited ages for the 2 out of 4 meals to arrive.  No apology for their mistake and when eventually being offered a refund for 2 missing meals! (As if they were doing us a favour) on receiving the refund we said thank you and the waitress raised her head to the ceiling and said very sarcastically "you're welcome!".  She may have reacted as we said we would not return.  Of course we would not return,  2 out of 4 meals only arrived, we waited way too long to receive anything, the price was too high for its standard, no apology and sarcastic manner.  One does not expect to have a meal out with 4 people and only 2 of us end up eating.  We in hindsight should have got a full refund and made a quick retreat to spend our money at a place where they know how to treat paying customers.  This is cafe standard food, at restaurant prices without any customer service.  It is such a shame as from outside it looked very promising with a lovely view, but it did not deliver on many counts.  Perhaps the manager should have intervened and dealt with the problems appropriately as it was not totally the servers fault but the servers should know how to be apologetic and empathetic and there was no sign of a manager.  We could have waited for the 2 missing meals but that was not an option as we had already waited a long time initially and the 2 meals we did receive were already finished.  We were told by one server they can do the 2 missing meals as a priority so we waited for 20 further minutes, then a different server came over and said " we can give you a refund or we can prepare the 2 missing meals".  I said that 20 minutes ago we were offered the meals as a priority order and now you are asking do you want a refund or the meals!  Obviously by this time we chose the refund and had to go somewhere else to get 2 meals for the 2 who sat empty handed while 2 of us ate.  I'm sure anyone else would find this unacceptable.

Way below basic standards and lacking in customer care

Excellent value pensioner fish, chips, mushy, peas, bread and butter and a huge pot of HOT tea for £5.95 each. Excellent value and great customer experience. Lovely harbour vies and both inside and outside seating. 
Altogether a lucky find and will definitely return

Best value pensioner lunch ever

Called in for a coffee and sandwich ,ordered 2 Blts, on brown bread extra to toast it 😳😳, waited 25 minutes , came on just slices of brown , soggy lettuce , it had the end of sliced tomatoe  on it ,, absolutely no idea how to make a BLT , will not be returning

No idea this Chef

On our visit to Scarborough today we decided to try Ivy leaf cafe,  we were asked to sit at a table and someone would come to take our order. We decided to try the OAP Fish & Chips lunch £5.95 , when it arrived we were pleasantly surprised, not a huge plateful but a nice sized meal incl' 2 slices of B&B and a huge pot of tea for two. Everything was freshly cooked and tasted excellent. The staff were very polite and pleasant and served us with a smile, I've already mentioned it to our friends

OAP Lunch

We called in for a lovely lunch after visiting Scarborough Castle.

The service was good and the staff friendly, the food was spot on and reasonably priced. 
The decor is very pleasant and this cafe/restaurant feels much quieter than a lot of the others in Scarborough.

Lunch away from the crowds

All in all very good.surprisingly quiet.Very spacious.Great location.Caters for vegetarian and dairy free diet.Towels could do with replacing,not very soft....other than that highly recommendable at a decent price,too!

Great large studio with views on the harbour

Good place to stay in Scarborough

We visited during a day trip to Scarborough. We only had hot drinks. 2 x coffee and 2 x hot chocolate. The coffee was hot and delicious as was the hot chocolate. We thought the prices were reasonable too.

Ivy By The Sea

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