Name: Travelodge Okehampton Sourton Cross
Address: Ex20 4Ly, Okehampton, Okehampton, Okehampton, EX20 4LY, United Kingdom
Rating: 8

24-hour reception

Smoke-free property

Heating

Early check-in

Late check-out

General

Family room

Hairdryer

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Breakfast/lunch to go

Meals

Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking nearby

Parking

Pets allowed

Pets

Location

Hotel features

Plymouth Airport

Exeter International Airport

Travelodge Okehampton Sourton Cross

Okehampton

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Building needs knocking down! Constant noise all night from the pipes, disgusting room filled with mould and dust. Sheets covered in stains. communal areas smell of musk/cannabis. Car park is lethal, is not suitable or safe. No staff around after check in. Find somewhere else.

Worst TL in devon

Well this hotel has gone downhill over the years…
Last came October 22 and the stay was fantastic, clean rooms, lovely staff.

On this occasion not so much… the 2 staff at check in was rude and did not acknowledge me for 20 minutes. 
When i did get checked in the room was disgusting. Coffee rings all over the desk, toothpaste in the sink, and on the side. Soaps were also open, so unable to use. My bed was also covered in hair. Even for £46 a night this is unacceptable.
I went to desk to explain my concerns and i was told “you get what you pay for” this woman clearly has 0 customer service experience. I then asked if management was available and then i was told not to bother because nothing will be done. 
I left for work in the morning and with intention to speak to management but she remained on her phone while i was talking to her - which was very rude. ( this was one of the woman who was there when i eventually checked in )

I don’t usually leave these reviews but i felt like in this occasion, it’s necessary.

Rude staff and management

clean, quiet and comfortable bed, warm and plenty of towels available with easy access to the main road.
Nearby food facilities Greggs and Burger king and shell fuel station to top up car for journey.
 pleasant staff  

quick and easy

Nice overnight stay whilst walking and taking in a few tors on Dartmoor. Lovely and clean and staff were very friendly. Plenty of parking with very low noise from road. Clean and just what you needed after fantastic trek! Well worth it!

Very reasonable

The appearance is, to be honest, rather unprepossessing. However that is the only three star thing about this place! The rooms are excellent, clean, and very pleasant to stay in, and very well priced too. We only stayed one night and went into Okehampton for our evening meal. A list is kept by staff of good eating spots and is heartily recommended. 

Anyone who has served in the British military will find the rooms familiar, and none the worse for that, basic, comfortable and everything you need.

A special thank you to staff member Nikki who booked us in and dealt with our questions and later found wine glasses for us. Her service was exemplary and my thanks to her!

If you are familiar with Travelodge and like me like a bargain, this hotel is highly recommended and thanks to staff here for making our one-night stay enjoyable.

Great experience in beautiful location - highly recommended

The young lady who welcomed us was very welcoming, and helpful, The room was clean, the only issue was the bath, im only 5foot 3in, and it was too small to total lie down in, and the water wasn't very hot at all, i only ran the hot tap and it was still only slightly warm

Pit stop

First impression was not good . Tucked in behind a burger king restaurant ( i think it was Burger King) . A lot of trees shrubs to front. Building itself looks awful really needs painting - very drab and old. Inside a typical Travel Lodge - although i think time for refurbishment - room clean bed comfortable and staff helpful.

External appearance very poor

My family and I travel extensively throughout the UK staying in lots of hotels and the customer service we experienced here was genuinely brilliant. From the moment we came in, Nikki greeted us with a big smile and was so friendly, made us feel very welcome. We had several requests and she accommodated all of them without question. It’s so rare to get such brilliant customer service and find someone who genuinely cares and is brilliant at their job. Nikki is an absolute asset to travel lodge! 

Brilliant customer service!

This is very poorly signaged lodge esp late at night , but a nice sleep was had in a very quiet location  -the bed was very comfortable and the  shower is good but took time to understand how it worked , some instructions would help . The lodge is a little tired and needs updating  

Hard to find - but super receptionist

Looks dingy from the outside, Damp on the ceiling in the room in several places, stained sheets and black hairs in the bed. Very disappointed.  Reception staff were friendly and helpful. I wouldn't stop here again. Shame.

Travelodge Okehampton Sourton Cross

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