Name: Riverside Hotel
Address: Chesford Bridge, Kenilworth, Kenilworth, Kenilworth, CV8 2LN, United Kingdom
Rating: 0

24-hour reception

Smoking areas

Garden

Express check-in

No elevators

General

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Snack bar

Meals

Free Wi-Fi

Internet

Free parking

Parking

Pets Not Allowed

Pets

Location

At the hotel

The Warwickshire

Coventry Airport

Birmingham International Airport

Oxford Airport

East Midlands Airport

Riverside Hotel

Kenilworth

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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26-beds

27-beds

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29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The welcome was pleasant although the person was a little difficult to understand as were any members of staff I encountered. The booking in was thus protracted. The room when I entered was clean tidy and the bed comfortable, house keeping attended daily. The TV for the less technically inclined will prove a challenge. Whilst it is understood that the premises has only just been taken over and is in the throes of a complete restoration the facilities   Where available need to be addressed. The menu in the dining area is to say the least minimal although the prices are reasonable. The offerings are in the main limited in variety. Beware if you are staying for more than one night as you will have to get your room card re set every evening. The price at this point in time with regard to the above comments is a little over priced.

Stayed for 1 night, as a family,for a wedding in Warwick,  got an uber to the Saxon mill which was £10 each way so that wasn't too bad. On arrival at the hotel it was obvious that building work was going on by the appearance of the outside, whilst we were there there was no noise or signs of builders.Entered reception,  there was no staff about and after a while we had to go and find someone,  whom didnt really seem to know what she was doing.  We'd booked an executive room for 3 people, which was quite small and there was only 1 bed ready so we had to go back to reception to get an extra bed brought in. Beds were comfy though, but only had 1 pillow each.The bar area was okay, although drinks prices were quite expensive, it could have done with some comfy sofas in there though instead of hard chairs and tabes. Also some outside furniture to sit outside in the sun.Breakfast price was 6.99 for a continental,  this consisted of cereal,toast, croissants, yogurt and fruit ,with tea or coffee. Or you could have a cooked breakfast for 12.99 each.Staff were very few , only saw 3 staff who ran the bar,reception and restaurant. The young guy was chatty and friendly.  All in all it was average ,dont know if I would stay again though.

Average stay

The facilities at the hotel were immaculate, tidy, clean and we were both very happy with our stay.

Hotel had images on that it was a Ramada (and still use all of their stationary, phones etc). It isn’t. No one mentioned it was a building site with half the hotel under construction, so loads of dust, great for asthmatics. Kitchen is semi closed so all food has to be ordered the day before and it was disastrously bad (breakfast got a 50% refund and cancelled the second one). Staff have absolutely no idea what they are doing. WiFi doesn’t work. Fire alarm went off at 3.45am. Twice. (They blamed it on someone taking a hot shower!). Bed sheets left me with a rash. Then they couldn’t give out invoices (printer was not working), and then struggled to get me one emailed because I owed £6 (this was actually because I got £6 back off my breakfast that had already been paid for and they tried to charge me the other half again). Basically, 2 nights of absolutely shambolic behaviour by the hotel and I’m delighted it is over. Hopefully therapy will help me in the long term.

A shambles

Arrived at hotel found restaurants shut bars not open no cooked breakfasts no meal in the evening.The room was newly decorated  but incomplete couldn't plug kettle in so removed from the coffee station and plugged in at side of bed more thought needed you can't frow new items into a room without checking things work you need to have a plug socket near your kettle The carpark was empty and most other sites had the hotel as shut yours didn't i saw 1 other guest during my two night stay I paid full rate for this experience maybe a discount for lack of amenities would of cheered me up

Riverside Hotel

Main amenities of the hotel

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Location

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Paid on the spot

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