Name: The Black Swan Inn
Address: 25 Norwich Road, Horsham St Faith, Horsham St Faith, Horsham St Faith, NR10 3HJ, United Kingdom
Rating: 9

Smoke-free property

Heating

Newspapers

Garden

Terrace

No elevators

General

Cable TV

Hairdryer

Shower/Bathtub

Shower

Linens

Toiletries

Rooms

Iron and board

Laundry

Dry-cleaning

Luggage storage

Telephone

Iron

Services and amenities

Coffee/tea for guests

Diet menu (on request)

Breakfast

Restaurant

Packed Lunches

Kettle

Meals

Free Wi-Fi

Internet

Free parking

Parking

Beach/pool towels

Pool and beach

Event facilities

Meeting and presentation facilities

Conference Hall

Business

Pets Not Allowed

Pets

Location

At the guest house

Room amenities

City of Norwich Aviation Museum

Norwich International Airport

The Black Swan Inn

Horsham St Faith

We visited the Black Swan yesterday after the funeral of a very close friend, every thing was so nice , some of us stayed on for a while afterwards and had a meal.  I was a chef for 51 years and i have to say that the lasagne i had was the best one i have ever eaten.

lovely meal

Stayed here for 6 nights in the hottest week in September 2023.  Not the best experience, the shower was impossible to get into and, whilst I do carry a few pounds, I am by no means exceptionally large.  Even my partner, who is a general size, had problems squeezing in.  Room 8 - don’t take it. Sadly even though we had trouble complaining, except to the cleaner, did manage to see the manager of the hotel on the Friday who said he would mention it to the owner. Sadly they take the money upfront £600 - not acceptable.  I have emailed the Inn about this but had no response. Also  Menu limited.

Beware Room - shower impossible to access unless you are skinny

We really struck lucky choosing this location for two day visit in our 1933 car as we were attending a National event in Holt. 

We arrived early evening and were impressed with our welcome and the fact that there was a great mix of people with those just finished work and young families out for an evening meal. 

We decided to have a few drinks sitting at the small table nearest the bar. After a freshen up in our room we came back for something to eat and we’re impressed when the bar manager said ‘I’ve reserved your regular table’! 

The food was very good and the full English breakfast all you could wish for. 

A lovely quiet village location and no issues leaving our unlockable car in the car park. 

I just wish it was closer to home

A great find

My partner and I just returned from a fantastic sunny weekend in Norwich. For a high quality, quintessentially British B&B within easy reach of the Broads and city centre you cannot do much better than the Black Swan Inn.
The setting is idyllic, with lots of greenery and a quaint, English countryside feel. The patio is a fantastic spot to enjoy a couple of beers in the evening.
We stayed two nights (Fri-Sun).
Staff were extremely professional, courteous and efficient at all times and service in the bar and restaurant was very good. 
We had breakfast in the hotel in Sat and Sun morning. Coffee was excellent and I have to recommend the full English breakfast; we rarely have a full English but made an exception this weekend and it did not disappoint! Perfect portion sizes, great quality meat and cooked perfectly.
We had dinner on Friday night and it was lovely. The duck bao buns were top notch.
The room was very comfortable (the bed was particularly good) and the bathroom was well equipped; shower was powerful even on the eco setting. We had very warm weather so the staff did everything they could to keep the room cool, providing fans and opening our windows to let the cool evening air in before we retired for the evening.
The inn was excellently located, near the Broads (10-15 min drive) where it is possible to hire day boats. This was the highlight of our trip and we cannot recommend it enough.
The inn is a similar distance to the city centre. We returned from the city by taxi on Saturday night and it cost £16.70. If eating out, we highly recommend XO Kitchen.

Wonderful summer weekend near the Broads

Lovely food, rooms and service. The room we stayed in was cleaned to a very high standard. The water in the bathroom was nice and hot, the towels beautifully soft. The bed was so comfortable I had a great night sleep. I only heard one car pass by, other that that it was blissfully quiet. I would definitely go there again.

One of the best 

Great environment, service and food. Had the filet steak which was thoroughly enjoyable. The atmosphere is relaxed and a great place for business meetings as well as for pleasure with a friendly attentive service. Will definitely recommend and come back.

Highly recommend.

Visited today for lunch with my partner and baby. Restaurant is well decorated. Waitress was very friendly and accommodating, great service overall, although didn’t need to hear the staff talking all about their nights out. 
Both ordered sharing boards -the pork and fish. These are £18 and £21, the most expensive things on the menu bar steak. What arrived was really disappointing. The portions were very small, two ribs, small ramekin of pulled pork and a bit of pork on its own, the pot of bbq sauce was larger. Pork ribs were dry and piece of pork was tasteless. Fries just generic frozen chips and coleslaw from a tub. Same with the fish platter. Cod cheeks over cooked, the rest I couldn’t distinguish between them, just again tasted like generic fish from the freezer, basic chips, basic coleslaw and tartare sauce. Certainly not worth £21. Overall very disappointing, we won’t be going back which is a shame when we’ve had lovely meals there in the past.

Nice venue, poor food

A colleague and myself stayed at the Black Swan in October visiting a potential supplier.   The Black Swan has a very welcoming and comfortable feel, the rooms are to a high standard and the beds are super comfortable with nice modern bathrooms.  We had a delicious meal even though the restaurant was super busy for a Wednesday.  Breakfast was delicious. We will definitely return.

Ideal for both leisure and business

We booked a family room, expecting there to be a double bed and two singles. The second single bed though was merely a camp bed and unfortunately it did not bear the weight of my teenage children. It may have been suitable for a small child. We had to put the (very thin) mattress on the floor.
The management response when we highlighted this on the evening of our stay was to furnish us with an additional mattress protector and a few additional pillows (without pillow cases).
I ended up having to take the floor bed myself, and obviously did not get a great sleep, which is why I have marked down the score.
Apart from the above, the room was clean and comfortable.

Not bad but not great 

Tried the venue for a business breakfast. Booked for 9, a week in advance. No mention at time of booking that 9 was the end of breakfast. Ordered hot drinks whilst waiting for a colleague to arrive. Waitress got the order wrong and no milk brought with the tea. Went in search for milk only to receive a rude and surly response from the waitress. Still had to wait another 10 mins for the milk to arrive with the corrected coffee so tea was cool at best! Had to ask twice for the last drink. Food was great. Though the fourth person got his porridge when we were all half way through our breakfast. As we finished our breakfast, our plates were whisked away and told that they needed to get ready for lunch and that we would have to leave so they could hoover, unless we wanted to order more drinks and sit in another room. None of the other guests were moved and given how long it took to get the first drink order correct, decided against further drinks. Shame really because food was high quality and cooked well but certainly not matched by service.

The Black Swan Inn

Main amenities of the guest house

Location

Available rooms

Location

Description of the guest house

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment