Name: Engleton Guest House
Address: 67 Killigrew Street Falmouth,Killigrew Street, Falmouth, Falmouth, Falmouth, TR11 3PR, United Kingdom
Rating: 7

Location

Falmouth Art Gallery

Falriver Visitor Information Centre

Falmouth Aquarium

Falmouth University

South West Coast Path Section 29 Trailhead

Discovery Quay

Gyllyngvase Beach

Castle Beach

Ocean Bowl

Flushing Beach

Penzance

Newquay Cornwall Airport

Engleton Guest House

Falmouth

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

2 nights stay, near center and not far to walk to shops n pubs. As the ad says they do not have parking but I had no problem. Goodish rooms, tidy n clean. We met Matt on arrival explained keys,doors and breakfast,which is continental at extra cost, which I knew from web site. Plenty of places around if you feel like stocking up for the day.
For the price I was quite happy. Would stay again.

Does what it says on the can

The B&B was very nice and clean and not far from the main centre where there were bars and restaurants. Also it only took us half an hour to walk to
the beach. The only one thing I can fault is that the room we stayed in right at the top the ceiling was very low and my fiancé smacked his head a few times. Sharing a bathroom was not ideal as we had to wait for our neighbours to get out before we could use it. We liked our stay though and would recommend it to other couples visiting Falmouth. The owners text us on the morning of our stay and asked which time we were arriving and even put our keys in a key safe and text us the number so we could get in which was lovely of them.

Clean and good location

The worst B&B I have ever stayed in.  
Owners were absent – I was expected to collect a key from a box with a pin outside and find my own room.  To contact the owners you have to call a mobile phone, and owners were offhand when I did, and not very caring.  I never saw or met them during my one night stay.
NO FOOD – the kitchen is apparently closed, so this is just for sleeping.
Room 1 is simply horrible – barely bigger than the bed and en-suite smaller still.  Décor is totally absent – it could have been a prison cell.
18 inches standing room from sink to wall behind !
Water was cold - took nearly 5 minutes for shower to run hot.
Cold tap on sink is loose, so you need to hold the tap and turn the handle to get it to work.
Shaver point does not work – very annoying as I was looking forward to a shave after being at sea. 
TV Remote control does not work TV has very poor reception and the few channels that there were kept dropping out.
No wardrobe (there isn’t room!) the ‘hanging rail’ is falling apart - and frankly horrible ! 
Bed is noisy and creeks when you turn over.
The door needs two hands to open – I don’t know if they have deliberately remove the locking toggle from the yale lock, but it is hard with luggage to exit. 
With the head of the bed right next to the en-suite downpipe, every time the floor above either ran a tap or flushed the loo, I was woken by the loud sound of water.
Communal Ironing board was a nice touch, but the cover does need renewing. 
The only + was that it was relatively clean.
I received no response to an email pointing the above out, let alone an apology, so only way to ensure others are aware is to post this.

Terrrible Experience

I booked through booking.com for a 1 night stay and 2 days prior to my visit, I received an email from booking.com cancelling my break.  Irritating to say the least especially after I had already purchased train tickets.  Never mind, not the fault of the guest house.  I cancelled my very mini break and stayed local to my home instead.  

The following Friday - 5 days after my booking had been cancelled, I discovered that Engleton Guest House had taken £60 from my account!!  After calling booking.com, the advised me to contact the guest house directly.  I did so and was spoken to extremely rudely by a man who advised me that yes, my money had been taken by mistake and I would get my refund in 10 days.  When I asked if this could be sooner, he told me I was 'not a priority'. I asked him for the authorisation code for the transaction so that I could get my bank to refund my money and was again told that no I couldn't as he didn't have it to hand.  

I again contact booking.com and they had been advised by the guest house that they had taken my money because I had provided invalid credit card details.......how exactly could they get my money if I had?????

I called 3 times following this and was continually fobbed off.....first it had been processed and would go through over the weekend LIE, then shock horror their credit card machine wasn't working and they would look at sending out a cheque by the end of the week LIE.  Finally got my money back by reporting a fraudulent transaction to my bank..

BEWARE.  They're quick enough to take money, but don't be in a rush to get it back when they use your credit card details to freely help themselves to money that is not theirs!

Unauthorised credit card transaction

This delightful, clean and comfortable guest house is ideally situated for a great stay in Falmouth. There was plenty of choice for the breakfast. The owners were very helpful when we had to rearrange our stay. We wish them continued success.

Engleton Guest House

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