Lake Kivu Serena Hotel

1.2 kmfrom the city center

from 5,972 CZK

  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel
  • Lake Kivu Serena Hotel

Excellent

8.0

Guests noted:

  • Value for money

    8

  • Location

    8

  • Cleanliness

    8

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Goma Airport • 4.8 km

Available rooms

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Location

Ave de la Cooperation, Gisenyi

  • Airports
  • Goma Airport • 4.8 km

Description of the hotel

Location

Want to take a rest and explore the city? Hotel «Lake Kivu Serena Hotel» is located in Gisenyi. This hotel is located in walking distance from the city center.

At the hotel

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line.

If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room and a spa center. Sports fans are going to love a fitness center and a gym. Swimming fans are going to enjoy a pool and an outdoor pool.

You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. To book an excursion, consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. At the guests’ disposal, there’s also a laundry, press, a safe-deposit box and a concierge.

The staff of the hotel speaks English and French.

Room amenities

In the room, for you, there is a TV. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Type of electrical socket

Type C

230 V / 50 Hz

Type J

230 V / 50 Hz

Number of rooms and floors

66 rooms • 2 floors

What other amenities are there?

General

  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Smoking areas
  • Smoke-free property
  • Newspapers
  • Gift shop
  • Garden
  • Terrace
  • Express check-out

Rooms

  • Non-smoking rooms
  • Room service
  • Family room
  • Cable TV
  • TV
  • Shower/Bathtub
  • Wardrobe/Closet

Accessibility

  • Accessibility features
  • Wheelchair Accessible

Services and amenities

  • Luggage storage
  • Laundry

    paid for separately

  • Safe-deposit box
  • Concierge services
  • Luggage storage
  • Telephone

Meals

  • Bar
  • Diet menu (on request)
  • Cafe
  • Restaurant
  • Bottled water
  • Kettle

Internet

  • Free Wi-Fi

Transfer

  • Shuttle

    paid for separately

  • Airport transportation

Languages Spoken

  • English
  • French

Tourist services

  • Tour assistance

Recreation

  • Hiking

Parking

  • Parking

Pool and beach

  • Swimming pool
  • Outdoor pool
  • Beach/pool towels

Business

  • Business center
  • Event facilities
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Tennis court
  • Fitness facilities
  • Gym

Beauty and wellness

  • Massage

    paid for separately

  • Spa

    paid for separately

  • First Aid Kit

Kids

  • Babysitting and childcare

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00

Paid on the spot

Transfer
DestinationPrice
Airport120 USD

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — RWFcard-logocard-logocard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected]
Learn more
8.0

Excellent

Based on 373 reviews from guests around the world

  • Cleanliness

    8

  • Hygiene products

  • Location

    8

  • Meals

  • Value for money

    8

  • Room

    8

  • Service

    8

  • Wi-Fi quality

Reviews
Lake Kivu Serena Hotel
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Mobile app

Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.

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Leaside Services Limited, reg.no HE342401, Business Address: 17 Karaiskaki Street, Office 22, Agaia Triada, Limassol, Cyprus, 3032

Registered service mark in the European Union