Name: Stay At Mare
Address: 59 Calle Taft, Santurce, Santurce, Santurce, 00911, Puerto Rico
Rating: 0

Smoke-free property

Ticket assistance

Garden

Terrace

Express check-in

No elevators

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Concierge services

Services and amenities

Restaurant

Microwave oven

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Picnic area

Recreation

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Condado Beach

Isla Grande Airport

Luis Munoz Marin International Airport

Stay At Mare

Santurce

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We enjoyed our time at Mare and had a very good experience. The one issue is that what you see in the pictures is not necessarily what you will get and the rooms vary greatly. Some had a refrigerator, others didn't; some had shelves and spacious bathrooms; our room had only a clothes rack with 5 hangers and you could only fit one person in the bathroom at a time. Only one room had a luggage rack so most of us lived out of our suitcase on the floor. The pool picture is not of the pool at Mare, although the pool was lovely. Overall I recommend it. We had a great stay and the staff who worked during the day were helpful. Just temper your expectations for the room you are assigned.

Great stay - inaccurate descriptions

I booked through Expedia, but upon arrival, I discovered there was no reception by the building or entrance. As I hadn't received a code to access the gate, I had to call the hotel for assistance.The employee I spoke with instructed me to create a user account on Expedia to obtain the code, even though I hadn't received any code initially. Despite attempting to call back seven times, I had no luck reaching them.Suddenly, I received another call apologizing for not receiving my billing information from Expedia. To proceed, they requested that I email a picture of my credit card. It's important to note that it's not advisable to send credit card information via email. As a result, they eventually canceled my reservation. Ironically, the only positive outcome was that I had to find another hotel at 6 pm.

Tried to scam

For starters this is not your average hotel, more like a motel room. minus a fridge or microwave. Just white cement walls that felt like a box. There are no amenities other than that pool that I never seen anyone inside of, so I stayed away. Hair was everywhere, bathroom, sheets. You can’t hide much using white sheets The AC remote was a universal remote and not connected to the ac. We had to program it from codes we looked up. It’s in the 80s in PR. So an ac set on 80 was not going to work, I’m glad we even figure out what was going on with the air. The shower is more like a very low pressure sprinkler. The best part of this place is that it’s close to everything. I have no idea why they installed these door knobs on these doors, that felt like a whole maze to use. The email said it was European, idk I’ve been to London and never seen such a difficult knob. Overall We made the best of it, it’s amazing what you can get use to.

Do not recommend!This is not a typical hotel it’s more of an Airbnb style.We booked for three nights and only stayed two because we felt so uncomfortable.First night-When we arrived we got in at around 2 am. The floors and side tables were dirty and there was hair on the bed. It was 2 so I couldn’t reach out to anyone for help.We cleaned what was bothering us.Second night- At 3 am there was banging on our door so loud we thought it was an emergency. Our “neighbors” were pounding on all the doors.We reached out to the contact given to us and no response.I texted the contact given to me.When I expressed my concerns they were dismissive until I mentioned the hair on the bed and they gave us the code to another room which was in better condition. It was our last night anyways.We did not feel safe at the hotel anymore and found somewhere else to sleep…Overall do not recommend and are non refundable for a reason!Also picture attached is the face of a lady who’s was completely rude to us and insulted us

Please do not stay!

I've stayed at Mare for 5 different weeks this year, staying a different rooms (#33, 32, 27, 22, 21).  It's my go to place in San Juan.  Having traveled for 30 years on business, Mare meets and exceeds my expectations.  For the rate, you cannot find a better deal.  The hotel is clean, modern furnishings and has all you need if looking for a basic service hotel and not wanting to pay resort fees and other hidden costs.It is located on great, quiet residential street.  You can feel like a local.  Once you find your morning coffee and breakfast hangout (Regina across the street), you can head out to the beach (down the street) or venture further to Condado (walking 10 to 15 mins).  I rent a car while in Puerto Rico and have no trouble finding street parking (avoid exorbitant hotel overnight parking fees).  If you are expecting a pool boy or room service, this is not your place.

Best Place for the Money

We really enjoyed our stay here. Close to the airport, super close to the beach, lots to eat around in the area. If you want to visit other parts of the city, it’s pretty easy with Uber (most rides were about $5). Think about this place like a mix between a boutique hotel and an Airbnb. The kitchen you see is outdoors and shared and I loved that unique touch. There are two fridges, a restroom, and a laundry room all in the open space. staying here  gave us a unique perspective on the area- we met some great neighbors who were staying at the mare. Although the staff you see primarily on location speak Spanish- they were extremely helpful and patient with the language barrier. My only suggestion would be to add a foot wash somewhere in the area.. I could tell people were using the pool to rinse sand off after visiting the beach. If you can, definitely book a room with a terrace- that was my favorite part. Would definitely stay here again!

I liked that I was given a very nice new room right away once I informed them that the ac was not working.I also lived there was a pool in the property.I didn’t like that my original room didn’t have air for two (2) nights & the room was SUPER small & not modern. I also didn’t like there was no designated parking.

Overall we had a nice stay. The room we initially were given was way too small. It was like an oversized closet. But staff was kind enough to let us use a larger room which we enjoyed much better. I did not like the concrete floors and the ants were getting under the door and coming into the room. The water pressure on the shower head was very low. Staff was very responsive and the washer and dryer was a plus. The location is the best! Literally steps away from the beach and many restaurants. Ubers had no problem finding us.

We are so glad we chose Stay at Mare! The distance to the beach was very short and convenient. Even though the beach was down the street, the pool was also awesome for us to get in after we left the beach. It was also a 15 minute walk to a ton of restaurants up the street and about a 10 minute drive to Old San Juan. The Uber was very cheap in Puerto Rico and they easily picked us up/dropped us off. The rooms were clean and Esmeralda (management) was so friendly and helpful. The back area with the kitchen   the free waters in the fridge was a huge plus!

Clean and efficient. Great mattress in my room...room smelled awesome too.... Best AC Unit I ever had in my life... just because of this I will go back. But in addition it's well located. Too bad some guests don't clean up after themselves but the place gets cleaned several times a day anyway...Rooms could use a few more wall shelves...it would help a lot..

Stay At Mare

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