Name: Hotel Zouar
Address: Av. Al Wahda Ain Haouzi, Chefchaouen, Chefchaouen, Chefchaouen, 91000, Morocco
Rating: 6

Smoking areas

Television in lobby

Terrace

Reception desk

General

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Billiards

Recreation

Parking

Pets allowed

Pets

Location

At the hotel

Hotel Zouar

Chefchaouen

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We haven't stayed at this hotel. The room that we booked through hotels.com was already given away. The owner had no similar room left. We were offered two rooms (for a total of 4 people) instead of one familyroom (for 5 people) of which one room had no airconditioning. The owner was very shorttempered and blamed us, because, according to him, we booked too late. The owner also smoked at the reception while communicating with customers. The reception is down the staircase. Because of this both the reception and the upperfloor were filled with smoke and a smell of cigarettes. Due to the hostility of the owner and the fact that we weren't given what we booked ,we decided to cancell. The owner doesn't know how to work a computer. There is only one person in the hotel that can work with the computer (and the bookings of hotels.com). This person was not present and because of that it was extremely difficult to cancel.

Terrible customer service!

To start with, once I arrived they said I didn't have reservation. I asked to give me the wi-fi to show in my computer, but they fix the situation and I only pay the tourist tax. The room looks like a 'HOMELESS SHELTER". Insid the room it is discassen, everything is over 100 years old. I was the only forner there, they accomodate locals. Nobody spoke, Ingles or Spanish. The towles looks like rag to clean the floor, I just took a shower and dry myselt with one of my clean cloth. This places isn't a hotel, it is a LOW CLASS HOSTEL. The location terrible in a residencial place with nothing to do or see at all. HOTEL.COM, would have more credibility with the clientes by taking a trash like that out of there site.

NOTHING TO SAY, I ARRIVE LEFT MY STAFF IN THE ROOM

Was ok staying there. Had what I needed for a night sleep. Coffee shop at the hotel, was a good thing. Wi-Fi wax good, great for communicating woth my family, at home. 
Good all around stay. Manager, didn't speak English, lucky had locals travelling with me, who could talk to him. 

Staying at the hotel.

It's okay. People are friendly there and helpful. Wish the shower is better and room is heated. I was cold.

While in Morocco, I was constantly looking for the cheapest option. I think Hotel Zouar was the cheapest I found ( I think was 100 or 150 dirham). The room was clean and there were lots of spare thick blankets, which I was very happy about as I was sick and it was cold. The toilet was just across the hall and was clean.
The water pressure was terrible, so a shower wasn't an option.
I only ate one meal there. At that time of day there was no choice, so I took the fish meal. It was huge and tasty.
The hotel is about a 10 minute downhill walk to the top of the medina and I just took taxis back instead of trudging back up the hill.
Everyone at the hotel was very nice. Primarily Spanish speaking.
I would return given the value for money.

Great value for money.

Located about a ten minute walk from the main shops/ medina. Nice, safe and quiet location. Beautiful view of chefchaouen from the terrace.
Shops across the road.

Rooms are spacious enough, fresh towels everyday, breakfast provided was plenty. Coffee eggs bread and jams on menu. Sometimes the water in the room was cold but we spoke to the lively owner who sorted this. Family run hotel and all members (Spanish wife, Moroccan husband  and sons) are helpful and polite. The owner is hilarious and although may appear moody he had. Good laugh with us everyday and was quite entertaining. Gave us good advice on where to go. 
About 45 min drive from akchour- waterfalls. Taxi rank about a ten minute walk away and bus station about a 5 minute drive away.
I'd stay there again. If not fussed about luxury this is perfect :-)

Hotel Zouar

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